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Balisandy Resorts

Jalan Raya Pantai Kuta, Poppies Lane 2, Kuta, Bali, Indonesia 83061

Recent customer reviews

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Good

6.6

based on 708 reviews

514 reviews in English

Value for Money
6.9
Location
7.5
Staff Performance
6.8
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.0
Food/Dining
6.0
All reviews (708)
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Shangeetha G. Families with young children Malaysia, May 16, 2016
Very friendly and helpful staff
4.7
We were two families with one child. On the night we checked-in we were given two very dirty and old rooms. The next day morning we requested if they can change us in the family suite since the two rooms are unbearable. They agreed without any additional charges. The new room was perfect. The staff were helpful and friendly. On one of the night my 4 year old nephew got food poisoning at 330am and he was vomiting and purging. The hotel security kindly helped to send us to the nearest clinic with his bike. We are very grateful for that. The next morning we apologized to the staff for the vomit all over the room. By the time we came back that evening the room was back to new, all clean and nice with no complaints whatsoever from the hotel staff. The only thing that bothered us was the location of the hotel which was a little secluded. Would surely consider the hotel if I were to stay in Kuta in the future.
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Kris V. Couples Belgium, April 29, 2016
bad, very bad
1.3
First room no fridge so I asked other room but had to pay extra for room with fridge!!! Second room on first floor they gave me was completely under bug spray fumigation, my eyes hurt and got headache so asked again a new room. Third room on ground floor they showed me was like living in a mushroom, very moldy and smelly, the walls pulled up ground water. They did not seem to care and because I booked a low rate without return of money if earlyer check out they did not have any intention to help me to get a better room. Eventually I gave up, left to another hotel after 1 day sleeping in the molded room. It cost me 3 non refunded extra nights plus the surcharge for even worse `deluxe` rooms. I choose the place because of swimming pool setup which is nice, but my health when sleeping was more important this time, actually stayed here ones 1 night in good room but seems going downhill now.
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Rozallyn T. Families with older children Australia, April 19, 2016
Aweful
2.7
I didn't have high expectations as I was looking for budget accomodation, however the room was filled with smoke, the wifi wasn't usable, aircon didn't work and loads of bugs in the room. Pool didn't look anything like the pics. Didn't end up staying one night had to get out of there. No refund :(
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Phillip B. Couples Australia, April 17, 2016
Great budget price hotel with good pool and breakf
5.7
Fir the price highly recommended
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Phillip B. Solo travelers Australia, April 17, 2016
Great budget price hotel with good pool and breakf
5.7
Great value.
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Robert B. Solo travelers Canada, April 14, 2016
Ok to get out of the plane
4.3
This is OK to get out of the plane and have a night sleeping when you are on a jet lag. The rooms are clean the pool is clean and the location is good. but I wouldn't stay there for long because Kuta, seminiak and this area of Bali got nothing to offer.
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Kris V. Couples Belgium, March 28, 2016
nice balinese hotel
5
Nice balinese hotel with middle swimming pool centraly located close to nightlife and beach, good value for money
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Pia M. Groups Finland, March 23, 2016
-
4.7
-
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I M. Couples Indonesia, March 22, 2016
Everything is very good!
5
Really value for money
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Sani A. Couples Malaysia, March 16, 2016
Hotel very good
5.7
Room is good very spacious..but the floor is a bit dirty..so prepare to wear slippers in the room as the housekeeping did not really mop the floor
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