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Banana Boutique Hotel

No. 422, Chulia Street,, Georgetown, Penang, Malaysia 10200 (Show on map)

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Good 7.4
based on 919 reviews

"This hotel is specialised to organise Thai visum..."

  • Paul, Belgium
  • August 18, 2015
  • Area: Georgetown
  • Rooms : 45
  • Free Wi-Fi

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Room Types
Max
Rates
Superior
Superior
Standard Twin
Standard Twin
Deluxe King
Deluxe King
Deluxe Triple
Deluxe Triple
Junior Suite
Junior Suite
Family Suite
Family Suite
Areca Suite
Areca Suite

 

When would you like to stay at this hotel?

Features of Banana Boutique Hotel
Facilities

airport transfer

car park

coffee shop

concierge

family room

restaurant

room service

tours

 
Sports and Recreation

garden

massage

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Conveniently located on Chulia Street, this restored, century-old building is in the center of the financial, commercial, and heritage sites. Within easy walking distance, guests will reach Upper Penang Road, where you will find a wide range of eateries, cafes, bars, and other entertainment spots. Rooms of Banana Boutique Hotel feature Wi-Fi Internet access, and a garden and massage treatments provide recreation. Offering heritage architecture and design, Banana Boutique Hotel makes an ideal stay for an unforgettable experience. Conveniently located on Chulia Street, this restored, century-old building is in the center of the ... see more
Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.


Please note that this hotel operates exclusive contracts with other vendors to service specific markets and thus these rates do not apply to nationals of Afghanistan, Algeria, Bahrain, Bangladesh, Benin, Bonaire, Sint Eustatius and Saba, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Cocos (Keeling) Islands, Comoros, Congo, Congo, Democratic Republic of the, Cote D'ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guinea-Bissau, India, Iraq, Israel, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Morocco, Mozambique, Namibia, Niger, Nigeria, Oman, Pakistan, Qatar, Rwanda, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sri Lanka, Sultanate Of Omen, Swaziland, Tanzania, Togo, Tunisia, Uganda, United Arab Emirates, Western Sahara, Yemen, Zambia, Zimbabwe. We apologize for the inconvenience.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Stay for free if using existing bedding.

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
80 MYR

Breakfast Charge (when not included in room rate)
20 MYR

Check-In From
2:00 PM

Check-Out Until
11:00 AM

Distance from City Center
1.5 Km

Distance to Airport
20. Km

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
1

Number of Restaurants
1

Number of Rooms
45

Time to Airport (Minutes)
45

Year Hotel Built
1910

Year Hotel Last Renovated
2011


Recent customer comments

Filter by Traveler Type

 

Good

7.4

from 919 reviews

Value for Money
7.1
Location
8.2
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
6.4
All reviews (919)
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David L. Solo travelers Philippines, August 28, 2015
Nice Staff, Bad Wifi

Location, Staff
7.7
Staff was nice in person, but difficult to deal with when you call up for inquiries because they tend to cut you off with a quick response when you haven't finished your question yet (this happened repeatedly); as if they are happy and enthusiastic to help by talking, but without first listening. When you get to the hotel, however, they are very pleasant. Wifi was awful (despite having many different choices of routers you can connect to). Frequent disconnection and super slow (like 25 kbps... that's a "k" not an "M"). I don't think it's a Malaysian/Penang problem because Wifi was much better at another Penang hotel I stayed at last year (Hotel Mingood). But I'd like to say that Banana Boutique's rooms were much nicer than Mingood. Also great location and near the bus stop which takes you to great places around Penang. Do I recommend it? Yes, as long as you take these measures: 1) When inquiring with the staff over the phone, you have to be very assertive (almost rude) and insist "Excuse me, can you please listen and let me finish before answering?" 2) Buy your own mobile internet from the DIGI counter at the airport before going into town. The mobile internet is much, much, much.. and again much faster than Banana Boutique's Wifi (and then you can use your phone to emit a Wifi signal, if you have a laptop). With these measures in place, I can say that Banana Boutique hotel is a good place to stay in Penang.
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Paul D. Solo travelers Belgium, August 18, 2015
Thai - visum hotel

This hotel is specialised to organise Thai visum
4.7
This hotel is old. During the night, the bed shakes because people walk outside on the wooden floor.
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Shahriman A. Families with older children Malaysia, August 15, 2015
Banana boutique hotel

Walking distance to everywhere. Room is clean and breakfast served is sufficient.
6.7
Pleasant. No fuss. However parking can be a bit tricky if you are driving. Limited space at the back of the hotel.
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Chee S. Couples Malaysia, August 10, 2015
Overrated 4-star hotel

location, decoration and spacious room
6.3
Parking is extremely limited, no wardrobe to hang your clothes. Worst is there was a power outage in the morning. Although the whole area was affected, but the hotel should have backup generator, I could not take a hot shower just because of the power outage.
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Alasdair F. Solo travelers United Kingdom, August 8, 2015
Very good value for money

Attractive public areas inside. Comfortable room. Efficient Thai visa service
7.7
This place could be four star if the outside area was as attractive as the inside. But its not. It looks like it was converted from someone's garage. Staff are friendly but a bit dippy. A manager told me there is high turnover which would explain why reception seem to struggle.
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Maureen F. Families with young children Malaysia, July 18, 2015
Not a very good stay

location, ambiance and customer service of the boss/front desk lady
7
This was our second time in the hotel. This time we came with 2 small children and booked the family room which was located upstairs. There were 7 of us including our children. The room floor was dusty when we checked in. The hangers were not enough (there was only one) and the water pressure was disappointing. The sink tap's water flow was so so small that we had to use the shower head. One of our rooms experienced a faulty toilet whereby we had to move to a room downstairs and no refund of the balance of the room was given for the first night (we stayed for 2 nights) although the difference was abour RM30- RM40. We didn't pursue it further as our elderly parents found it hard to climb the stairs all the way up to the upper floor where our original rooms were assigned. The breakfast selection was exactly the same as it was when we first check in almost 3 years ago. I would think that they could consider serving a different kind of menu with other variety of foods. Overall, I'd give the hotel a 3.5 star rating. Aside from the comments above, I think this is a good hotel to stay considering its location. The ambiance is truly nostalgic and historical, which is something I like very much. I think the hotel would be more suited for singles or backpackers but not really for families with small children and elderly people unless the family rooms are on the ground floor.
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Yee Y. Couples Malaysia, July 5, 2015
Worst stay ever experience in Penang

Location
4.7
Worst experience, cockroach come out in the mid-night, the bed have some kind of smell. not even got hanger to hang clothes and wardrobe.
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Neil T. Business travelers United Kingdom, June 26, 2015
Not at all what i expected from a 4 star rating

Staff very polite and helpful. Visa service offered is good. The shower was ok i suppose
5.7
Did not really enjoy this hotel. It seems set up just for customers who stay 24 hours to get a visa. That's part was great. The visa service is fast and easy plus they got me a visa i didn't think I qualified for. Great. However. The hotel is not a 4 star. If you like slow Wi-Fi. Grubby bed sheets. Old rooms and dodgy ladyboy massage service on the street out side. Then this hotel is for you! If you just want a visa and are staying 24 hours it's bearable. I guess.
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Maslan S. Families with older children Thailand, June 15, 2015
So expensive.

Just location.
4.3
So expensive for rent. Without wardrobe. Just only have some coffee and bottled water.
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Chawalit T. Solo travelers Thailand, June 11, 2015
Good Clean near location down town

Good Clean near location down town
8
Good Clean near location down town
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Customers like this hotel for:
Nearest transport:
  • Komtar Bus Terminal (0.7 Km / 9 min walk)
Area recommended for:
  • culture
  • restaurants
  • sightseeing
Distance to airport:
  • Penang International Airport (15.0 Km)
Customer comments:
  • "comfortable and big beds" , "Excellent restaurant onsite" , "Excellent staff"
Top attractions in the area:
  • Cheong Fatt Tze Mansion (0.2 Km / 3 min walk)
  • Kayu Nasi Kandar (0.2 Km / 3 min walk)
  • Red Garden Food Paradise & Night Market (0.2 Km / 3 min walk)
  • Upper Penang Road (0.3 Km / 4 min walk)
Note: Distances are measured as a straight line.

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