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Banthai Beach Resort

94 Thaveewong(Beach Front) Road, Patong, Phuket, Thailand 83150 (Show on map)

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Formerly : Banthai Beach Resort & Spa
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Area: Patong Number of Rooms: 290

Recent customer reviews

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Very Good

7.8

from 75 reviews

Value for Money
7.4
Location
8.8
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.8
Food/Dining
7.2
Families with young children (75)
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Adel A. Families with young children Bahrain, July 17, 2015
Bad Stuff

Location swimming pool beach
2
Not good, the rooms are derty and the stuff thy don't know anything abut hotel's.
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Samantha G. Families with young children Australia, May 23, 2015
A family with a 9 yr old and 18 yr old

Pool service was awesome the breakfast was beautiful and the location was spot on.
6.7
I found the lobby lift and walk ways to be dirty the staff in the lobby weren't engaging or friendly the general information on arrival about Phuket for first timers wasn't readily available also we had to walk through the smokers area to get to the non smokers area where we were staying also all the kids amenities were in the smoking area.. The pool staff were awesome with the kids and very engaging with the guests the wifi was only in the lobby which had no air conditioning I loved the free water bottle ever day a few corrections and this hotel could be the best and most comfortable in Patong Phuket ..
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William P. Families with young children South Africa, May 1, 2015
Pelser Holiday

location staff food
10
Best hotel in Patong
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Sharon S. Families with young children Singapore, March 29, 2015
Gem in the midst of Patong

Location, spacious room, pool
9
My tour entourage consisted of myself, my hubby and 2 kids, 2 and 4 years of age. The resort is located along the main Patong strip but set a short distance back from the main road. Hence, the hotel rooms aren't noisy, and in fact, quite serene, and a short walk out would bring us directly to the hustle and bustle of Patong. The proximity to the beach was great. We thoroughly enjoyed wading by the pool as well. The room was spacious enough for all of us, including a baby cot. The staff were very responsive and friendly as well.
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Dai L. Families with young children Singapore, February 20, 2015
Terrible

Size of room
4.7
Was given a room infested with ants, amenities not top up and trash not cleared. Staff changed the room for us but face was so black. No recovery done despite such lousy first impression. Price doesn't include free wi fi in room and breakfast not included. I find the price too high for such lousy hotel. Will not recommend to others or stay here again.
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Ken W. Families with young children Malaysia, December 18, 2014
Good location, Clean and Well Equipped

Size of the room,friendly staff, Pool view
9.7
Fantastic. Nice hotel.
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Khee T. Families with young children Singapore, December 11, 2014
Bad air conditioning with cockroaches & mosquitoes

Friendly staff, good service, transport arrangements to various sites.
6.3
Bad air conditioning, insects in room - cockroaches & mosquitoes
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Corinne M. Families with young children Singapore, December 10, 2014
There are signs of aging and neglect

Location, location, location
6.3
the uniform of the staff looked sloppy especially those of the female staff. Paint are peeling off from some of the furniture as well. Even along the cooridoors it feels old and slightly drappy. The doors and walls of each room are very thin. Food at breakfast buffet is really limited as well..
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Deepanwita L. Families with young children India, November 3, 2014
disappointed

swiming pool.bar.location..
4.7
It was a tremendous bad experience this time.. Calling house keeping numerous time just to clean the room.. Thy r not bothered atall.when I came dwn to reception n almost shouted,a manager type lady came n said bdly go yo ur room... Other people was in counter just gettin rid of us.. It was amazin experience. I had in 2008.. Bt ths time banthai... Disappointed me badly.. People dnt knw how to talk. thy dnt ve respect, thy dnt knw English a bit.. N bad mannered lady in front ofc..really I ll never stay in this hotel in future.. N not recommend also to friends.. Ths is so called 5 star hotel.. Bt thy dnt maintain anythin except a good breakfast n location..
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Janine T. Families with young children Singapore, September 26, 2014
Very nice

Pool staff service location
10
So sweet of them to provide a birthday cake for both my daughter and myself and even had their staff to sing us a birthday song in our room
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Customer Reviews - Banthai Beach Resort, Phuket

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