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Excellent 8.5
Based on 2814 reviews

Verified traveler reviews

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Excellent



based on 2814 reviews
  • Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for money 8.3
  • Food/Dining 8.3
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Jing T. from Malaysia
Couples
Stayed 3 nights in April 2016
Value for money but losing its charm
Value for money, rooms are special but its losing its charm- the room cleanliness was not to par.
Reviewed May 05, 2016

Bertrand L. from Singapore
Couples
Stayed 3 nights in April 2016
Best. Spa. Ever.
Spa had the best Thai massage I've had in my life (and I've had many)!
Reviewed May 03, 2016

Steve W. from United Kingdom
Couples
Stayed 2 nights in January 2016
didnt live up to expectations but was ok
We had high expectations of the Banyan Tree as a deluxe property.... and was a little dissapointed. The check-in was slow and staff in most areas generally didnt seem very experienced or trained (but were courteous and polite). Our room was located close to top floor and we were disturbed by the noise from the bar/night club but the management moved us to a room on a lower floor and also upgraded us which was appreciated. Roof top bar and restaurant were excellent and that in itself was a good reason to stay there.
Reviewed April 28, 2016

Chi K. from Hong Kong
Couples
Stayed one night in April 2016
little bit old
overall satisfactory especially the service of the hotel staffs
Reviewed April 26, 2016

Marcel R. from Germany
Couples
Stayed 3 nights in April 2016
Dirty bathroom
Awful bathroom cleanliness!!
Reviewed April 24, 2016

Marites D. from Philippines
Groups
Stayed 2 nights in April 2016
Satisfied customer
Staff are warm and accommodating. Great service indeed!
Reviewed April 19, 2016

Kim E. from South Korea
Business travelers
Stayed 2 nights in April 2016
good
perfect! Staff was very kind Room was very clean & comfortable
Reviewed April 18, 2016

Matthew C. from Singapore
Business travelers
Stayed 2 nights in April 2016
Friendly staff and very comfortable stay
As a brand name, Banyan Tree Bangkok has kept its reputation as a first class hotel wih fantastic facilities, good staff and dining option.
Reviewed April 17, 2016

Matthew C. from Singapore
Business travelers
Stayed 2 nights in April 2016
Best Spa in hotel
Had a wonderful and relaxing massage in the hotel after a long business meetings.
Reviewed April 17, 2016

Yuchuan G. from Australia
Groups
Stayed 3 nights in April 2016
Fantastic experience
Great hotel and nice staff, can't ask for more, strong recommended.
Reviewed April 16, 2016