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Banyan Tree Macau

Avenida Marginal Flor de Lotus, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 256
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
1620 reviews

Value for Money
8.3
Location
8.7
Staff Performance
9.4
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.4
All reviews (1620)
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Chun S. Families with young children Hong Kong, August 18, 2013
Fantastic. The room was just superb!

Room, Swimming pools, Private pool
9
Fantastic. The room was just superb! My kids and wife enjoyed it a lot.
Chi M. Families with young children Hong Kong, August 16, 2013
Large room with spacious area

Large room, nice Thai restaurant, staff with good service attitude
8.3
Needless to say, the room is large and spacious as compared with any standard guest room of another hotel; however the price would also be at least a double of others. The overall service of the hotel is good, ranging from bell service and housekeeping service to front desk service and food and beverage service.
Loo C. Families with young children Singapore, August 15, 2013
Good and comfortable

Shopping, relax and casino
10
Very good relax place and shopping. Good for couple and this hotel and very good service and very friendly place
Nigel M. Couples United Kingdom, August 12, 2013
Relaxing Stay in Luxurious Room

Incredibly luxurious, very friendly staff, great pools.
8.3
Very comfortable and relaxing stay. Good nightlife.
Yee M. Families with young children Hong Kong, August 11, 2013
Very nice room with jazzuci

swimming pool, jazzuci and the service
8.3
Very nice hotel. Best service and good location. You can go anywhere by their shuttle bus. But the service in the hotel is better than at the beach. No floating pad and fruit can be provided at the beach.
Lin Y. Families with young children Hong Kong, August 11, 2013
Spacious room with good view but too expensive

Spacious room, good view and service
7.3
Chan S. Families with young children Hong Kong, August 8, 2013
Great food and great resort hotel for family

Food, Very good swimming pool, in-room pool
9.3
Could not be better. Great services, good food. The children love the in-room pool and the beach pool in the hotel.
Yin H. Couples China, August 8, 2013
Bring your own bathroom cleansers

good variety and quality buffet breakfast, comfy lobby, big hotel room
8.7
As a luxury hotel famous for spa, can't believe the bathroom cleaners were that bad. Two star hotel quality shampoo, body cleanser, lotion, bath salt and soap. Only a tiny plate of bath salt. I planned to do a spa there before arriving the hotel. After seeing the stuff they provided me in the room, I knew I could save some money. Telephoned to ask for an iPhone charger, they said all chargers were borrowed. Later we went to the front desk to ask for the same thing, they said chargers were not allowed to be borrowed. Can't believe it. Though we can leave our phones for them and the will charge them in the room behind the front desk.
Trevor M. Families with older children Australia, August 8, 2013
Tranquil luxury

The room design and furnishing, friendly professional staff and the swimming pool
9.3
Our stay was excellent, the hotel provided a calm oasis amongst the busy activity of Taipa.
Che L. Families with young children Hong Kong, August 6, 2013
Amazing Accommodation

Nice room design, great swimming pool, good working attitude of the staff
9.3
I found insect bite on the first night, and had reported to hotel, then they had got me deep cleaning up on second day. Apart from this, all things to be excellent!

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Customer Reviews - Banyan Tree Macau, Macau

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