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Banyan Tree Macau

Avenida Marginal Flor de Lotus, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 256
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
1620 reviews

Value for Money
8.3
Location
8.7
Staff Performance
9.4
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.4
All reviews (1620)
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Noelle C. Couples Portugal, October 10, 2012
Romantic hotel

Excellent room
10
It's such a romantic hotel with swimming pool inside. View is good and facilities excellent compare with others. It's spacious and a relax place for rest and holiday.
Ngan L. Couples Hong Kong, October 10, 2012
Great services!

friendly staffs and great services
9.7
This is a great hotel selection for a couple. The room is pretty big and the romantic. Staffs are friendly. Also, great view with patio. Location is good. We had asked for couple questions and they sent staff to come check. Also, follow up with a phone call. We ate in the thai restaurant and the foods was pretty good too! I would recommend this hotel to my friends and families.
Ko L. Couples China, October 8, 2012
Private place

Comfort
8
The best hotel in Macau.The place, people and food are very nice! The beach is good place to stay for the afternoon!
Travel tip: The in-house pool water is not hot enough.
Polly N. Groups Australia, September 28, 2012
Food, Spa, Pool - All about being on a holiday!

Banyan Tree Spa and the Spacious Hotel Room
8.3
Banyan Tree hotel suites are known for their spacious settings and the one at Macau didn't disappoint us. With the indoor relaxation pool overlooking the City View, the Grand Cotai suite spanned a generous 100 sq feet of living and bedding area, 2 TVs (so there's no channel-fighting), and a big wooden bathtub. The space provides ample luxury for a two person stay. The Anniversary Offer came with free dining for 2 at their Thai Restaurant, Saffron. The set dinner dishes were unexpectedly good for a free offer. There was also credit that could be used at their renowned Spa, and the experience was very much appealing. Slightly down-side of it was the room hygiene - not up to standard. Dirty shoe-marks could be seen on the room floor and traces of hair were floating in the bathtub. Check in and check out are a bit slow, but overall acceptable.
Philip M. Groups Macau, September 28, 2012
very service oriented

nice room with indoor pool.
9.3
overall , we were happy with our stay . Staff are friendly and attentive. Food quality was good. All requests prior to the arrival was met.
Guo X. Business travelers United States of America, September 28, 2012
Need Imporovement

Modern and awesome hotel
8.7
I have booked 3 rooms. We arrived at hotel around 1:30p.m., the reception told me that there was no room available at this moment due to cleaning was not finished and came back at 15:00p.m The check out time at 12:00 pm and there is no way for any rooms to allow late check-out. But the hardware was excellent. The suite was spacious, modern, well decorated and has 2 flatscreen tvs. The personal relaxation was awesome with its own couches.
Natasha M. Couples Australia, September 27, 2012
Wonderful experience

The service, room size and presentation and the pool
10
Excellent holiday experience at the banyan tree! Room presentation and hotel service were impeccable and the pool area was a great way to relax and unwind.
Chau E. Couples Hong Kong, September 25, 2012
high quality hotel

room size, luxury design and furniture
9.7
everthings are perfect but only the water of spa is too cold...I guess they want to save money to make the large spa pool water warm!!!!
Joanna C. Couples United Kingdom, September 23, 2012
Wow - fantastic room, great pool

Pool in the bedroom, enormous room, friendly staff
9.7
The room was enormous, complete with it's own (mini) swimming pool. Up to the usual Banyan Tree standard - staff were very friendly, and the standard of finish etc. in the bedroom was fantastic. The pool area is great, you can either just laze on the beach, take on the waves in the wave pool or meander around the river. And then there's the casino for the evening - everything you could need!.
Colin M. Couples United Kingdom, September 23, 2012
Amazing hotel

The room .... the Relaxation Pool ... The Hot Tub ..... The bed ...... The Pool .....
9
had a lovely couple of days at the hotel. staff were excellent and the room, we had the most 'basic' was fantastic. a bit like your average travelodge ..... not. a relaxation pool at one side of the room .... and a hot tub at the other ..... and a bed the size of my apartment in the middle ! room service good .... overall a great experience and one we want to repeat. soon !
Hotel Feature Tip: The hot tub in the room ...... Make sure you have a bottle of chilled champagne with you ..............

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Customer Reviews - Banyan Tree Macau, Macau

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