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Banyan Tree Macau

Avenida Marginal Flor de Lotus, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 256
Free Wi-Fi

Recent customer reviews

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Fantastic

8.9

based on
173 reviews

Value for Money
8.3
Location
8.7
Staff Performance
9.4
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.1
Food/Dining
8.3
Groups (173)
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Joanne L. Groups Singapore, March 5, 2015
Luxury Home overseas

The excellent service , room & the view.
8.7
It's a Luxury Home overseas
Michelle A. Groups Philippines, February 3, 2015
Funtabulous

the pool inside the room, the round tub and the space!
9
My daughter, cousins and I stayed there overnight and we all had fun! The view, the room and the amenities are funtabulous! My cousins and daughter can't get enough of the heated pool in our room. The staff were all accommodating. We will stay there again in future.
Isabella P. Groups Hong Kong, November 24, 2014
Amazing Hotel, one of the best!

Big Room, Pool in the Room, Very friendly staff
9.7
Amazing stay - definitely one for the books. Booked the grand suite, and told the staff that I was spending my birthday there and upgraded me to a bigger suite with another Jacuzzi in the room. so we had a pool, a Japanese tub and a Jacuzzi in crazily massive room! Very comfortable bed and very attentive staff. Would definitely come back here on a special occasion, worth every penny!
Fan S. Groups Hong Kong, September 28, 2014
nice stay

quiet, comfortable, good service
6
Sherry L. Groups Taiwan, September 6, 2014
Out of expectation.

Room is decorated and designed absolutely wonderfully. Every day we can enjoy the aroma filled in room, which made us feel relaxed.
7
It's totally under our expectation and kind of feel disappointed. We stayed in a suite; I think the basic sanitary facilities should be more than just one set. It's inconvenient to "get in the line" to use the toilet. And I'm shocked that there was no coffee machine in the room. The housekeeping occasionally forgot to refill our shampoo, shower gel and bath towels. The most unbelievable thing is we got a daily gift with mold, which made us feel so ridiculous. We always travel to Macau yearly, and this year we're full of high expectation to stay at Banyan tree, however, it's such an unhappy experience to stay there.
Mei Y. Groups Hong Kong, April 1, 2014
relax,good service。

service,pool,room。
7.3
Eisen L. Groups Australia, January 4, 2014
Overpriced and did not meet up to expectations

Luxurious room, architecture design and ambience
6
Thun K. Groups Malaysia, December 21, 2013
Will be back

Luxury room, pool in the room, great service
9
This is our second visit and still satisfy with the room and service provided. SPA is good and will definitely be back again.
Jacob Y. Groups Malaysia, September 16, 2013
Very comfortable, massive and clean room

Big rooms, nice indoor pool, big outdoor pool
8
Perfect. Great hotel, good design, luxurious rooms
Natpawee N. Groups Thailand, August 4, 2013
Luxury and worthy

beauty in the room ,service and breakfast
10
It was good about service and facilities in the hotel but time for checking in is too late at 3 pm compared with 12.00 pm for checking in time. I think the hotel should prepare the room ready for us quicker than this time.

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Customer Reviews - Banyan Tree Macau, Macau

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