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Banyan Tree Phuket

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao, Phuket, Thailand 83110 (Show on map)

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Formerly : Banyan Tree Resort

"General Manager, spa villa and massage therapist ..."

  • Arron, Australia
  • July 22, 2015
  • Area: Bang Thao
  • Rooms : 135
  • Free Wi-Fi

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Room Types
Banyan Pool Villa
Banyan Pool Villa With Breakfast
Banyan Pool Villa
Lagoon Pool Villa - Room Only
Pool Villa - Room Only
Pool Villa
Lagoon Pool Villa
Pool Villa Weekend Hot Deal
Lagoon Pool Villa
Pool Villa
Sanctuary Villa
Sanctuary Villa Weekend Hot Deal
2 Bedroom pool villa
2 Bedroom Pool Villa
Sanctuary Villa
Deluxe 2 Bedroom Pool Villa
Deluxe 2 Bedroom Pool Villa
Spa Pool Villa
Spa Pool Villa
DoublePool Villa
Double Pool Villa
Two Bedroom DoublePool Villa
Two Bedroom Double Pool Villa


When would you like to stay at this hotel?

Resort PlansClick here to see full resort plans
Features of Banyan Tree Phuket

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site



BBQ facilities

bicycle rental

business center

car hire

car park


currency exchange

facilities for disabled guests

family room

laundry service


luggage storage

meeting facilities


poolside bar


room service

safety deposit boxes



smoking area


Sports and Recreation

fitness center


golf course (on site)

golf course (within 3 km)

hot tub


outdoor pool

pool (kids)




table tennis

tennis courts

water sports (motorized)

water sports (non-motorized)


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken

Chinese (Mandarin)






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With true 5-star service and amenities, this property is consistently placed at the top of the list for resorts in Asia and around the world. Part of Laguna Phuket, Asia's first integrated resort, guests have access to five spas, a wedding chapel, 30 restaurants and bars, a world-class golf course, and unlimited family adventure. The resort itself offers six dining venues, including everything from award-winning Thai cuisine to Mediterranean. And before you head back home, it would be a sin to not have tried the services of the much acclaimed spa renowned for its treatments inspired from traditional Asian remedies. With a location and amenities that will make you never want to leave, Banyan Tree Phuket promises and delivers the vacation of a lifetime. With true 5-star service and amenities, this property is consistently placed at the top of the list ... see more
Spa Pool Villa room category is reserved for adult to stay only and unable to add extra bed.

Children and extra beds:
Children 0-3 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
3:00 PM

Check-Out Until
12:00 PM

Distance from City Center
15 km

Distance to Airport
20 km

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

The property is undergoing renovation from April 15 to October 31, 2015. There will be some areas affected by the noise during this time.

Recent customer comments

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from 475 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (475)
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Yoonjae S. Families with young children South Korea, July 24, 2015
Okay hotel

Pool vila is great
Most of staff do not speak english fluently. It is hard to communicate. Your room will be automatically charged for donation which is not explained in advance. No apologies when I saw them in my invoice even after I called to remove them night before check out. They seemed to be when I told them to remove the charge on my invoice. Really nice staff are only a few. Most of them are very rude. The in villa breakfast is totally different from what I ordered. When I called them about it they did not even apologize. I also asked about dvd player remote and they brought the day after. Too many mosquitoes in the villa. I had to use four mosquitoe repellent devices and still I had too many mosquites bites which were really painful and ruined my vacation. Restaurants in the hotel are also not so pleasant. Staff seemed to be irritated all the time. Lobby is too hot. the waiting time for a club car is the worst. I would not recommend this resort to anyone who expects five star hotel service. the two bedroom villa itself was beautiful but a beautiful vila is not enough.
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Arron D. Couples Australia, July 22, 2015
Not all went to plain but in the end it' was magic

General Manager, spa villa and massage therapist
Not all went to plan and at first we were left feeling disappointment , But then after there amazing general manager spoke to us he turned it into one of the most magical holidays we have had in Thailand The spa villas are troubling breathing taking and the therapist are amazing some if not the best if ever has in the world Thank you again
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Hank F. Couples Indonesia, July 10, 2015
Excellent hotel just need renovation

staff, food, privacy
hotel was good, only a bit old ans need some renovation, especially the bathtub, toilet and shower
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William S. Couples Singapore, July 4, 2015
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Jacob Y. Couples Australia, June 1, 2015

Nature, relaxing and golf
Great massage from therapists, spa reception very robotic. F&B is decent, in villa BBQ is nice. Service is good except for spa reception. Andy from golf academy is a star. Golf course in great conditions. Villa slightly old, expected more mosquitoes but I brought my weapons. Virtually a walking eucalyptus tree! Nok the butler made me feel home. Beach so so Last but not least a big thanks to the buggy guys.
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Teck L. Families with older children Singapore, May 31, 2015
Wonderful staff

Staff, pool and efficient buggy service
The pool was great. Excellent staff. Ambience not affected by ongoing renovations.
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Ho Y. Couples Hong Kong, May 7, 2015
Fantastic Pool Villa, will come again!!

Fantastic Pool Villa, Friendly Staff, Nice Food, Great Spa
We stayed in Pool Villa, the pool is big enough to enjoy swimming (that's why not much people in the public pool), the interior design is very Thai style and we love it. The only problem is too many mosquitoes and you cannot avoid the bites. The beach is nice with fine sand, may not able to swim because the big wave. I love the Spa, and this time they have early-bird promotion (10am-2pm). The hotel provide free shuttle bus to Laguna area with different stops, but not much restaurants and attractive. They also have paid shuttle bus to Phuket Town and Patong Beach (40mins) twice a day. But I would prefer to stay in my villa and enjoy!!
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Taira T. Couples Japan, May 6, 2015

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Sw L. Couples Hong Kong, May 1, 2015
Phuket golfing trip

1,good breakfast.2,good room facilities.3,golf course
NOT enough staffs at reception,only saw one staff working on 29Apr at 1330 local time,took us to spend 10mins for waiting,compared with our last few experience,this wasnt professional customer service.
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Christoph R. Families with young children Germany, April 25, 2015

Helpful, Great resort,
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< Previous page 1 - 10 of 475 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • Laguna Phuket Golf Club (0.4 km)

Situated at Bang Tao Bay on the northwestern coast of Phuket Island, Banyan Tree Phuket is a mere 20 minutes drive from Phuket International Airport

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Customers like this resort for:
Area recommended for:
  • beaches
  • family fun
  • romance
Distance to airport:
  • Phuket International Airport (10.8 Km)
Customer comments:
  • "Beautiful swimming pool" , "Excellent location" , "Kind staff"
Top attractions in the area:
  • Bang Tao Beach (2.2 Km / 27 min walk)
  • Surin Beach (4.1 Km)
  • Phuket Fanta Sea (6.1 Km)
  • Naithon Beach (6.2 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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