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Banyan Tree Phuket

33 Moo 4 Srisoonthorn Road Cherngtalay, Bang Thao / Laguna, Phuket, Thailand 83110 (Show on map)

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Formerly : Banyan Tree Resort
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Area: Bang Thao / Laguna Number of Rooms: 135
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
425 reviews

Value for Money
8.1
Location
8.2
Staff Performance
9.2
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.1
Food/Dining
8.6
All reviews (425)
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Barry H. Couples United Kingdom, January 21, 2015
Fantastic, friendly beautiful surroundings.

Staff friendliness, comfort, beach.
10
We thoroughly enjoyed every single minute of our holiday, from the experience of the pool, private jacuzzi, breakfast, dining, bar, free bikes, private beach, body massages, local town entertainment & the experienced friendly staff. Would recommend the Banyan Tree to everyone.
Florence R. Couples Switzerland, January 19, 2015
Nice rooms but far from the beach without service

Rooms, service
6.7
4 days
Gerald K. Couples United States of America, December 28, 2014
No hot water. Bed uncomfortable.

Staff, food activities.
7.7
Petrina T. Families with young children Singapore, December 27, 2014
Is meant to be a birthday surprise for my hubby.

the ambience, room is huge and clean. best of all, staff were excellent.
9.3
We love the pool villa and it was a memorable stay. Definitely will be heading back again.
Aysegul O. Couples Turkey, December 25, 2014
Getting old

Rooms decoration, hotel architecture, spa
7
The general atmosphere is nice, rooms decorations are very nice, clean, however the property is getting old. Our rooms door openning to the garden could not be totally closed, it wae always open for 3-4 fingers enough for all sorts of tropical creatures to walk in. The AC was weird, it was blowing cold, then switching to hot all of a sudden!!
Alan H. Families with young children United States of America, December 16, 2014
Baby Elephant

Privacy, Home Comfort, Pool.
9
Just like how I remembered.
Rene K. Couples Switzerland, December 16, 2014
Privacy perfect

location, staff, villa
9.3
perfect stay. Total privacy and very quiet. The pool spa villa was big...mlot of space inside and outside. Very romantic every evening and night. The staff surprised us every night with a romantic present.
Howard C. Families with young children Malaysia, December 13, 2014
improvement

friendliness, quiet and romantic
6.3
is ok. many areas to improve compare to other banyan tree eg. food, spa, swimming pool cleaniness, etc.
Marco M. Families with young children Italy, December 8, 2014
Fantastic Holidays

Position, Sense of Privacy, Relax
9.7
This is a fantastic property, everything was really perfect, from our arrival, the villa, the beach, the food, the staff... Maybe the only thing to improve is the space at the balcony for breakfast, but this is really just a little thing.
Valery D. Couples Belgium, December 8, 2014
Great hideaway, a breath of fresh air

I mostly enjoyed the gardens and beautiful trees. It's a great break from the city. The beach is beautiful but we mostly enjoyed the nice pool in the villa. The staff is great in all respect.
8
We had a great relaxing week. We were upgraded to a pool villa and treated to daily free cocktails to compensate for the current renovation work. The location on the Laguna and pristine beach, the beautiful gardens lined with amazing trees, the lovely villas and overall sense of space and tranquility really make you feel relaxed. The staff is always smiling and helpful. There are no problems going around thanks to the buggies and bicycles. The food was overall of very good quality. The air conditioning and shower temperature are a bit all or nothing so those could be improved. It also gets quite hot at restaurants. It isn't really a resort geared towards children but we got on fine with our baby. Overall it's a great experience and we will visit again.

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Customer Reviews - Banyan Tree Phuket, Phuket

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