arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 576 reviews

Recent customer comments

Filter by traveler type
Very good



based on 576 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 7.2
  • Room Comfort/Standard 8.1
  • Staff Performance 8.1
  • Value for Money 8.3
  • Food/Dining 7.5

7 Goh S.
Malaysia
May 02, 2014
Quiet and relaxing.
strategy located, Natural enviroment and easy to get food.
Great

8.7 Barbara E.
Australia
April 30, 2014
relaxing stay in nice surroundings
lovely big room, nice pool, helpful and friendly staff
I enjoyed my stay at Basaga - was placed in a lovely room near the pool. The building has a lot of character with lovely wooden floors. There is a restaurant with music but there was no problem with noise. Staff were very helpful, professional and friendly. Brandon is very helpful for any tours and travel.

9.7 Natalia T.
United Kingdom
April 22, 2014
Feels like home
Friendly staff, good restaurant, good internet
Stayed for 4 days, amazing girls at the reception organised all the tours for me. The food was good and at very reasonable prices.

10 KIAT H.
Malaysia
April 12, 2014
It good hotel
Room. Clean valve money

6 Sharon T.
Malaysia
March 29, 2014
Comfortable, unique
Unique design, like Balinese style
Unique like Balinese style , nice garden, outdoor shower

8 Coenraad L.
Netherlands
March 26, 2014
I immediatelyfelt at home
Be aware it is not a glb 3 star, it is an experience to be there, it reminded me of ous stays in country hotel in France in my youth (nineteenfifties)
I have been there before as a courier, in order to collect "wafers" at a hi-tech facility at Kuching to deliver them to Germany /Switserland and afterwards colect them again to deliver them somwhere in SE Asia and afterwards to transport the finished products to Europe. Therefore I feel at home at the Basaga, because of the desk, bar and restaurant people and the relaxed atmosphere. During my professional life I often stayed in the Big Four 5-star hotels, but nowadays I prefer places like the Basaga.

6.7 Larry F.
Malaysia
February 23, 2014
Just nice and affordable hotel...
Quiet and relax....
It's a good experience. ..yet the bathroom should have been upgrade, other than that is a gud place to check in...

9 elisa S.
Spain
February 19, 2014
Very relaxing and enjoyable
The staff, the quietness and the swimming pool
I really enjoyed my stay in Basaga.I have been traveling for 3 months, going around all the time and needed to relax and rest for a couple of days. I choosed Basaga and I can say it was the perfect place to be!

7 Ahmad T.
Malaysia
February 19, 2014
Awesome experience. Home away from home!
Green surroundings, nicely kept room and pool next door
We were upgraded to a suite room. it was way too big for the two of us... but we were not complaining. We really loved the surrounding areas - lush greeneries, some landscaping to top it off. The only downside was we had to carry our own luggages from the front desk until the room. It helps if Basaga stationed someone to do that for guests. Overall, extremely happy with the place!

7.7 Richard R.
United Kingdom
February 14, 2014
hotel with character
clonial style, restaurant,comfortable rooms.
I liked this hotel, it had a charm about it. Our room was large and clean. The bathroom needed updating however. There was a noisy group that the management had to speak to. The restaurant had a good ambiance and a good range of options. It is a little out of the centre but we walked it in 20 minutes and taxis are cheap.The internet only worked in reception.