Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 584 reviews
  • Cleanliness 8.3
  • Facilities 7.8
  • Location 7.3
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 8.3
  • Food/Dining 7.5

Mark M.
United States
January 12, 2014
Stay at the Basaga - you will be glad that you did
Pool, restaurant- great laksa, friendly, helpful staff
Perfect stay; relaxing and enjoyable. The pool and grounds were lush and welcoming. Staff were professional and attentive.

Sunera S.
United States
January 05, 2014
Clean but not much else
proximity to late night food stalls, free wi-fi
Admittedly we only stayed at Basaga as lodging was not available at our primary destination: Bako National Park. Basaga was okay but somewhat overpriced for what it offered. Also seems to be a party destination for locals making it too loud sometimes. There are also numerous hotels closer to the downtown/main tourist areas.

Giovanna A.
Malaysia
December 24, 2013
romantic, secluded, calming
view, serenity, quietness
my fiancee and i had a great time relaxing at the hotel, and we love our room. the interior design is nature-like, cultural and very clean as well as well organized. we love the fact that it is quiet and the surrounding trees and plants adds to the calming and serenity factor of the hotel. staff are all polite and attentive.

Ebdzuanysyam I.
Malaysia
December 19, 2013
A pleasant stay
Clean, spacious room and big bed
It was a pleasant stay except minor improvement can take into consideration. The bidet in the toilet seems to be having a problem. You need to press it a few time then the water will come out only for a shot and then i will have to press iit for a few time again... Another thing, it would be helpful if you have a small signage upon the entrance at the roadside. I was lucky to have waze installed in my ipad although it did not show correct way to enter Basaga.The rest is superb.

Md T.
Brunei Darussalam
December 17, 2013
Garden place in the city
Comfortable, clean, garden environment
This hotel is very comforting and relax with the garden environment. The room and bathroom are clean with large LCD screen. The food was nice. There is no signboard near to the road which we are difficult to find it. This is best place who needs privacy and great rest.

Chai F.
Malaysia
December 16, 2013
Easy, leasure and green
Room layout, open area bathroom and good service of staff
During my check in, the hotel request me to upgrade my room from the upper floor to lower floor (pool side). Reason the upper floor make by wood and disturbing lower floor. This is very caring for those who want to enjoy their holiday.

NORLIN A.
Singapore
December 10, 2013
Very good friendly staff very clean
Food ,clean room and cheap
Yes I like will come back again , food is good friendly staff something different from other hotel.

KAMIS W.
Malaysia
December 06, 2013
Nice environment
Best hotel
The staff were lovely and very professional. Everything was great - rooms, food and facilities. Would recommend it to anyone, great value for money. Highly recommended and I would stay their again by my next visit in Kuching.

Lim G.
Malaysia
December 05, 2013
Relax
Nice garden, pool for child and restauran environment -courtyard
Seen like at home .... Cool. On top of there the environment is feel like outside country and cozy.

Graeme C.
Australia
December 01, 2013
Excellent family hotel
Friendly staff, Comfortable rooms, good breakfast
We stayed at the Basaga for 4 nights and had an enjoyable stay. All the staff were very helpful and the airport pickup was very good. Food in the restaurant was good and reasonably priced. Room was comfortable and always well kept.