Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good

based on 586 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 7.3
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 8.3
  • Food/Dining 7.5
Sort by

Steven T.
February 06, 2013
Nice hotel but need transport to get around
Clean and spacious rooms
Was a very nice hotel, clean and spacious. It's really pleasant to return from work and find that it's nice and quiet. The greenery around helps to soothe the visual senses. It's like home away from home. Breakfast was decent. However, one really needs wheels to get around as there's no restaurants or shops around the hotel.

Yong H.
February 03, 2013
Excellent service and nice atmosphere
great services, great maintenance of the room and quite
Definitely a great service of receptionists. The location which the resort is situated is about 20 minutes of walk. The resort itself offers decent food and wide selection of liquor. There is generally nothing worth seeing in vicinity of the resort because it is situated near residence area, however, a brief 15 minutes walk due south to the resort will find you a decent shopping mall and 20 minutes walk due north to the resort will get you in city centre. The resort is idea for a honeymoon couple looking for nice and quite place to stay. In a nutshell, I am very pleased with everything and I think the room is of great value of its money. I will definitely recommend for anyone who is looking for a peaceful accommodation.

Aliaksandr T.
February 02, 2013
Green hotel and smiley stuff
very good breakfast, pool in the garden
We have stayed here for a week. Administrator upgraded our room to bigger one for free. Great breakfast and valuable prices in a restaurant. Stuff is very friendly and helpful, always assist you even it's not hotel-related question.

muhamad N.
February 01, 2013
nice and lovely hotel
nice food and very quiet
quite far from the city center and shops but the hotel is clean and nice

Ridley C.
January 31, 2013
Awesome setting
Relaxed atmosphere; doesn't feel like you are in the city
Stay was good, the room was a little far and not convenient when it rains as there are no sheltered walk ways.

Anne D.
January 27, 2013
Convenient Quiet Location, Idyllic Pool in Gardens
Close to features of Kuching but quiet with friendly staff, good restaurant great choice of Western anf local dishes, superb pool area.
i have now stayed at least three times at basaga holiday residences-in three different room types / rates and all have been more than satisfactory.its not so easy to find the hotel at first... hidden in a laneway off busy jalan tabuan a short drive into cbd kuching or a lazy stroll to the shoppers' paradise which is the spring.the staff at basaga are very friendly helpful and efficient.nothing is too much trouble.there is a choice of room types and rates and my favourite is an upstairs room off the balcony which overlooks the pool.these spacious bright and always spotlessly clean rooms, have french doors to the balcony plus windows at the rear of the double bedroom and the shower room with wc.air conditioning and fans are in most rooms plus tv etc. downstairs and opening out to the pool area are rooms which have same amenities and a similar floor plan breakfast is included and although not a lot of choice is always fresh and tasty, especially the hot strong coffee and the vegetarian omelettes cooked at your request.if you prefer a quiet room then the downstairs courtyard room is for you- smaller but with an inside wc and an outside shower off your own private courtyard. basaga is certainly value for money whatever your currency !

January 27, 2013
Lovely and good services
Big room
big room,very comfortable and nice view. the recieptionist very helpful and always smilling. will come to basaga again for next trip to kuching. having a great memories at basaga.

Yvonne C.
January 24, 2013
Great environment
The rooms were clean and nice. Plants and trees all around your room, quiet and nice.

Yvonne C.
January 24, 2013
Outskirt of town, quite and peace
Quiet and nature
The hotel were nice and clean. However, the staff services were not as good as the arrange for my car rental is being delayed. And i waited almost an hour to get the car, and it is from the agent. I need to get all the way to the agent office in the airport to sign with my credit card. It wasted some of my times. The hotel should provide more shuttle bus time slot to the town or some attractions.

Shamundiswari G.
January 16, 2013
An oasis of green in bustling Kuching
Charming hotel, helpful and friendly staff reflect the best of Kuching
This was one of my best stays away from home. Basaga is indeed amazing. An oasis of green, the overall concept conveys the best of the tropics. My single room was large, airy and had its own little balcony. Loved the wooden floors and the bed was perfect. Overhead fan and air-con were included but as the room was mostly cool, I just had the fan on. The french-style windows also kept the room pleasantly cool. Surprisingly, there were no mozzies. Basaga seems to burn citronella candles to keep them away. If there is anything, I'd say wi-fi connections are weak and cable TV channels few. The in-room shower is also small and may be a squeeze for some. Though service was a tad slow, the western-styled breakfast was adequate. It would be nice if Basaga could consider Malaysian breakfast alternatives. Coffee and kaya toast perhaps? I must also say that coffee served was a strange brew. Malaysian style Nescafe would've been a better choice I think. Basaga is not centrally located, although taxis to the centre are cheap (about RM15/-). It is within walking distance to Spring Mall but there're no sidewalks. Either take a taxi or cycle. Trips to Semmenggoh and the Sarawak cultural village can be arranged by Basaga, if like myself, your stay in Kuching is short. Basaga also has its resident cats and if you're lucky, you just might be greeted by one.