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Very good 7.9
Based on 576 reviews

Recent customer comments

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Very good



based on 576 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 7.2
  • Room Comfort/Standard 8.1
  • Staff Performance 8.1
  • Value for Money 8.3
  • Food/Dining 7.5

8.3 Jonas W.
Sweden
January 12, 2016
A perfect base
Close to the city, The pool and the tours by Brendan
Basaga is a good place to stay with children. We used the hotel as base when doing daily tours like kayaking, visit Bako National park, the Caves etc. The service is excellent and everybody was happy to help with arrangements.

4.3 cheong M.
Malaysia
January 06, 2016
eco hotel residence semblence
quiet & cooling natural surrounding ,something different & nostalgic
Excellent but lack of games to play such as dart,billiard & scrabbles or carom whenever outdoor except swimming

8.7 SWEE C.
Malaysia
January 01, 2016
Need Greens, need Comfort, try Besaga Resident
Ex-School Property that provides Relaxation, Calm and Comfort.
This Christamas, we decided to drive from Kota Kinabalu, Sabah into Kuching, Sarawak. Besaga Resident Hotel was again mentioned I decided to take the chance of booking our 5 full nights for our visit to Kuching instead of Borneo Coffee Homestay. I live for nostalgia value, and was pleased to learnt the story of the resident origin and the hotel name origins "Besaga"!! Besaga Resident Hotel provides an environment with greens (minus the mosquitoes), calm, and relaxation with a small pool for shallow deeping with lovely wooden deck surrounded shrubs and shaded by the besaga trees. The restaurant comes with good western food and snack in the afternoon or for happy hours (we have our Christmas Eve dinner at the courtyard with our 5 adults guest and a 2 months old baby) the evening was beautiful without loud techno music the frighten the baby. The beauty is that we does not need to go out of the hotel if one just wanted to relax and take it easy and relax either by the pool or restaurant area to read a book etc. But nevertheless, Besaga Resident Hotel is only 5-10 minutes to the airport, Kuching city center or to Spring Mall. The Besaga Resident hotel is well centralise but the most important part is it has a good restaurant, it provides calm relaxation clean environment from an old school building, and for the price (that I paid) is far worth for its value for money!!! My room comes with breakfast and the best thoughts of nostalgia it brings me back to my memories of Pelabuhan Ratu down south of Java during my 6 years in Jakarta. I highly recommend this place to anyone traveling with family. It's clean, cool, calm and beautiful. I hope they keep up the place. Only draw back the wifi, slow.

8 hiengkui H.
Malaysia
December 28, 2015
happy stay
got swimming pool, car park & breakfast

8.3 Hui L.
Malaysia
December 21, 2015
Comfortable room
Comfortable room, nice garden, friendly staff

8.3 Christine O.
Malaysia
December 16, 2015
Everything is good except pillows smell differentl
Location, value for money on the room size, breakfast is awesome.
Family like it. Kids like the pool ,not too deep.

5.7 CHENG U.
Malaysia
November 11, 2015
Nice environment but 4 star room rate
nice swimming pool, nice restaurant & nice environment.
Overall is good just the room rate too expensive like 4 star hotel room rate, breakfast was too simple.

8 sue W.
Australia
November 03, 2015
Relaxing surroundings
the beautiful gardens, friendly staff, comfortable bed
A great place to unwind and get used to the tropical conditions. We we're in a Basaga House room which was a bit noisy with traffic but clean and roomy. It was great to have the restaurant on site and the staff were very friendly.

8.7 Christophe R.
France
October 25, 2015
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Very good

7 LEE Y.
Malaysia
October 14, 2015
Quiet stay near swimming pool wing
Great environment with flora and fauna
Great stay except first night where water pump malfunction. Staffs resolved it within few hours. Staffs meet minimum requirement except a few are really very friendly, smile sincerely.