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Basaga Holiday Residences

Lot 69 Jalan Tabuan, Sarawak, Kuching City Center, Kuching, Malaysia 93100

Recent customer reviews

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Very good

7.9

based on 566 reviews

453 reviews in English

Value for Money
8.3
Location
7.2
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
7.5
All reviews (566)
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Cheng C. Families with young children Malaysia, October 5, 2015
Nice environment but room rate like 4 star hotel.

Nice environment, swimming pool, food are nice.
7
Overall good, just the room rate like a 4 star hotel.
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Angelina L. Solo travelers Malaysia, October 3, 2015
An overall pleasant stay!

The receptionist lady was indeed the most patient and pleasant front desk staff I've ever encountered. She managed to deal with guests with various issues. Love the tropical garden concept too.
9
Worth the money, room was super clean, pleasant ambiance, good food too for an affordable dining experience. Will definitely stay at Besaga hotel for my next Kuching trip.
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Ivy F. Business travelers Malaysia, September 18, 2015
Not back again

Near
5.3
Staff not very helpful and friendly Was not well equipped
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Cheng C. Couples Malaysia, September 2, 2015
Nice environment but room rate too expensive.

Nice environment, Restaurant Food delicious, Near to The Spring Mall.
6
Overall is good, just its a nightmare to me when i am stay in the ground floor private courtyard room, the 1st floor guests were a teenagers and they are very noisy.
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Mohd F. Families with young children Malaysia, September 1, 2015
great place in town

peacefull, cozy, good for relexing
7.3
hotel was clean and affordable. that are several room provided and suitable for family bring a kids. unfortunately the signboad is to small to find it.. the foods its ok.. but why its so simple dish? overall we are satisfy.
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Steven J. Groups Singapore, August 30, 2015
My regular hotel in Kuching

Ambiance, Room, service
8.7
This is easily the 5th time I've stayed at Basaga. For some of my friends, this is their first time but they have requested that in future we book Basaga again.
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Shamundiswari G. Families with older children Singapore, August 25, 2015
Ease and comfort of home

Staff, ambience and food
7.7
This is my fourth stay at Basaga since 2012. It's great feeling when you're recognised and greeted as family. My thanks goes to Zian- hotel recep and Eric - bar staff for their attentiveness. Brendon and Zanti - guides extraordinaire. A holiday is extra special because of people like them. For going out of their way to make guests welcome and ensure they have a good time - thanks isn't enough. Some minor issues with the hotel itself, showerhead holder and tap were broken. Wifi is still spotty and restaurant menu need improvement. Food is good overall but certainly, a wider selection of Malaysian food would be better.
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Florian L. Couples Germany, August 20, 2015
Everything perfect, staff very friendly and helpfu

staff, restaurant, hotel
9
super friendly staff brandon has good tipps for touring, extremely helpful ! clean and beautiful rooms great hotel, good price, perfect restaurant & Outdoor bar ! wonderful stay
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Bessy K. Solo travelers Malaysia, July 26, 2015
?

?
7.7
Staff was helpful. Room had a musty smell.
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Afizan M. Couples Malaysia, July 26, 2015
Value for money

View, surroundings and facilities.. All in one..
6.7
Very cozy and relaxing..
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