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Recent customer comments

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All reviews (573)

Business travelers (51)

Couples (229)

Solo travelers (106)

Families with young children (81)

Families with older children (63)

Groups (43)

Very good
7.9
based on 573 reviews
Hotel Condition/Cleanliness
8.3
Facilities
7.8
Location
7.2
Room Comfort/Standard
8.1
Staff Performance
8.1
Value for Money
8.3
Food/Dining
7.5

8.8 Steven L.
Singapore
March 29, 2016
Great place
I've stayed at Basaga everytime I'm in Kuching for the last couple of years. Has never disappointed me.

8.4 Huong L.
Malaysia
March 31, 2016
A resort in the city centre
Greeneries & swimming pool in the midst of concrete jungle. Prompt room service before 12m, not available after that. Friendly staffs. Complimentary breakfast acceptable for 1 or 2 days but will get boring if longer stay due to limited variety. Near to the spring shopping mall.

7.2 CHENG U.
Malaysia
April 03, 2016
Good location
5 min drive distance to The Spring Mall & Viva City Mall, green environment and nice restaurant.

9.6 Bee T.
Malaysia
March 20, 2016
Value for money, comfortable place
Very cozy place, comfortable place, will come back again!

7.7 James F.
United Kingdom
March 12, 2016
Hidden gem with loads of character
Ambience, quiet and relaxed
Visited for a family wedding. Wanted something a bit more traditional rather than a modern, high rise hotel. Basaga, although not perfect, was all and more than we were after and was a good base for a busy week in Kuching. Yes you can get better but for the money it was good value.

9.2 Martin M.
United States of America
March 10, 2016
A garden with a hotel inside
Beautiful large trees surrounding the rooms and restaurant. Food at restaurant was very good. Eric treated us well and we can felt at home. The bathrooms need to be updated. Book a tour with Brandon, he knows his stuff.

5.2 CHENG U.
Malaysia
March 07, 2016
Nice environment
Hotel is near to The Spring Mall, nice restaurant but it is value added if the property owner can set up a mini Gym Room.

6 Lim X.
Malaysia
February 19, 2016
as expected for the price range
everything is as expected for this price range

7 szesun H.
Malaysia
February 10, 2016
City homestay
location, experience the kuching style homestay, cozy
Everything is good except it has been too much rain, and path connecting to room is not all sheltered. Water heater is not hot at all.

6.8 Ali A.
Malaysia
February 09, 2016
Leaking ;(
The last 3 days were raining days. There is roof leaking and made the room uncomfortable. However staff response is very fast!