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Very good 7.4
Based on 3470 reviews

Recent customer comments

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Very good

based on 3470 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

7.6 Rully S.
March 23, 2016
Staff is good
Friendly staff and nice as well!

3 ONG M.
March 21, 2016
No review
Front desk staffs is good in service
Not very good

6.3 Joshua G.
March 17, 2016
Small room

6 LIM J.
March 17, 2016
Bay Hotel
Location was good. However, the room smelled of cigarettes and single baby roach spotted crawling near sink area. The tea tray was dusty. Could have done a better housekeeping.

9.7 TEOH S.
March 16, 2016
excellent hotel
location, cleanliness, complimentary minibar
excellent staff service, very clean and gd ambience for a quiet holiday, walking distance to sentosa and vivocity.

9.2 Ng Y.
March 15, 2016
Everything is lovely but I ordered room service but it seems to be cold and preserved

7.7 Ho N.
March 14, 2016
Pleasant stay
Location, friendly staff and good food.
Good and comfortable

10 Priscilla L.
March 14, 2016
Location, Surrounding, Shopping
Vivo City just opposite the hotel, Sentosa in just 10mins, nightlife at old St James, distance to MBS 15-20mins. Everything is so accessable

5.3 NG H.
March 13, 2016
Overall was good except the Room service staff
Location, Room cleanliness
The room were nice & clean. We ordered room service and the staff who sent us the food appeared to be unhelpful. The Deluxe room got no view but it was a comfy stay.

7.7 Cathrin N.
March 13, 2016
Pleasure stay.
Good location. Nice view. Rich minibar.
Good location. It is just opposite of vivo city. We requested upper floor and the management have arranged for us although we checked in late Friday night. The city view is amazing. Our roommate has included free minibar. There is full with snack and beverages (I.e: beer, fruit juices, soft drink and mineral water) It have at least 10can drinks. Good arrangement.