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Very good 7.4
Based on 3493 reviews

Recent customer comments

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Very good

based on 3493 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

Mimi M.
Brunei Darussalam
December 23, 2015
Pleasant stay
Near to shopping vivocity n sentosa, very friendly staff, very clean

Mukhammad L.
December 23, 2015
Close to big shopping mall
Walking distance to Vivo City, Easy access to Sentosa island and ferry terminal to Batam

Nuranuara A.
December 23, 2015
cosy room, clean and well furnished
cosy room, clean and well furnished
Check in was quick and efficient Cosy room, clean and well furnished Located 5 mins away from vivocity

Jie K.
December 21, 2015
Stench in the room
Location, comfortable bed, complimentary minibar
Location of Bay Hotel is great, with its close proximity to Vivocity and Sentosa. Also, not many hotels offer complimentary minibar which is a great feature of Bay Hotel! However, the room was small and there was this stench from the toilet that filled the entire room the moment we stepped in. It was quite a huge turn-off to enter a room with an unpleasant smell.

Salina S.
December 20, 2015
Light and easy
The staff is efficient. Taxi is available all the times. Is just opposite of vivo city and harbour front station.
The location is convenient for us because we have been visiting sentosa resort world everyday for this trip. We booked a deluxe king room, is good for traveler who pack light. There's no closet. The rest are fine.

For Y.
December 20, 2015
Good overall
Good staff, good value for money, clean
Comfortable, free minibar, clean, close to MRT

Joseph N.
December 20, 2015
good hotel
staff location and ambience

M S.
December 18, 2015
Excellent Location and Very Friendly Staff
Location, Staff, Cleanliness
I really enjoy my stay here. The staffs were very helpful and friendly. I brought my 5 yo kid, and the staff really friendly to my kid. I really like the location, as it is only 5 minutes to Sentosa Island. Just across the road, you can find a big shopping complex. The only thing that worried me for my next visit is whether I can access the parking because the number of basement parking is very limited. It will be helpful if the website can provide more info on the alternative overnight parking and the charges.

Julianah S.
December 18, 2015
Nothing Great!
Location Location LOcation
Room was small plus the Toilet and shower are not user friendly as it was separated and no tap to link . Quite in convenience .

Wei H.
December 17, 2015
Good location
Location. Location. Location.
Comfortable and pleasant stay.