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Very good 7.4
Based on 3470 reviews

Recent customer comments

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Very good

based on 3470 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Staff Performance 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

5 lim C.
November 17, 2015
Not so good
Not nice as the lov

9.7 Eswari R.
November 17, 2015
very nice good location near shopping centre n ni
gd staff location .. clean

8 Iqbal S.
November 17, 2015
Graveyard Arround the Hotel
Great Location, Clean, Near Graveyard
LOcation is Great, but you must be noticed,, thats a graveyard beside this hotel,,, feeling not comfort since we know about this

8 Aaralyn T.
November 16, 2015
Great location,clean, responsive staff. But small
Good location -near sentosa, Vivo, mt faber; clean; well stocked free mini bar
Stay was reasonably comfortable - responsive staff. excellent location. Liked that there was a free mini bar fridge. Room was clean and modern looking. Only downside was that the room was very small.

7.7 Delphine T.
November 16, 2015
Friendly and helpful staff
1. Friendly and helpful staff 2. Clean room 3. Good location
The stay was a pleasant one. Staff is friendly and helpful. Gave my kids each a toy as welcome gift. Room was clean and mini bar was free to guest. Could improve on breakfast selection :)

8 Wei H.
November 16, 2015
Good location
Location. Location. Location.

8.7 Jolene T.
November 15, 2015
Above average
Room comfortable . No need deposit . Bay window
Good and clean . Only thing was the toilet a little small

7.3 Noto S.
November 15, 2015
Location near Vivi city, room too small
Location near Vivi city, room too small

6.3 Michelle K.
November 14, 2015
Good for a Solo Traveller
Price, handy to location, handy to Sentosa without the Sentosa price tag
The room I had was fine for me, though some may find its design a little odd for sharing with others with the bathroom shower and toilet in their own cubicles and the sink and mirror etc outside in the room (ie. with no where to change after your shower). It was right across the road from Vivocity, the Harbourfront MRT line and the Sentosa Express - so there were lots of dining options around. My room did overlook the docks and some of the Chinese cemetery next door, so not the most picturesque. The pool looked nice though I didn't use it, but the Propeller Tapas Restaurant has still not opened. The walls were very thin and the hotel could do with a bit of an overhaul but the staff were very helpful and friendly.

7.7 WEI C.
November 12, 2015
Good location, room's small
Good location, clean, free mini bar
Bay Hotel located right across Vivo City, very convenient location and the best option out of all other hotels around the area. We walked to Sentosa via the boardwalk and it took around 20-30min from the hotel which was reasonable. The room was really small, toilet bowl and shower area were separated with frosted glass - you still can see albeit not very clear. It will be awkward for friends especially. The sink was really tiny too. Good thing was that the minibar was free of charge, you can grab a snack if you are hungry. Bed was comfortable though it's not that quiet at night as we were facing the road and every vehicle that passed by can be heard.