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Very good 7.4
Based on 3510 reviews

Recent customer comments

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Very good



based on 3510 reviews
  • Cleanliness 7.7
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for money 7.0
  • Food/Dining 6.7
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chris S. from Indonesia
Couples
Stayed 4 nights in December 2015
Wait
location, mini fridge item
The toilet flush sprayed water out, staff could not fix Waited 2 hours to get extra hangers Waited 3 hours to get sheets replaced during a normal weekday afternoon Small bugs all over the room Housekeeper complained constantly over having to bring extra towels or changed additional sheets Small rooms TV cable constatntly broke down, staff took a long time to repair
Reviewed December 10, 2015

Terence K. from Singapore
Couples
Stayed one night in December 2015
Short Staycation
Location, comfort, dining
Bay Hotel is conveniently located just a 5 mins walk from Vivocity. It is also very near to Sentosa & RWS. Overall it was a good stay but the walls of the rooms are quite hollow, you can hear the noise from the corridor as well as the highway which is just next to the hotel, depending on which room you are staying. Furthemore, the shower is quite transparent, something that you might consider if you are staying with someone that you are not familiar with.
Reviewed December 10, 2015

Dinh P. from Vietnam
Business travelers
Stayed one night in December 2015
Value for money and great location
Location, value for money
Reviewed December 10, 2015

Puah C. from Singapore
Couples
Stayed 2 nights in December 2015
a chillax staycation
the friendly staff
Celebrated our anniversary and birthday at bay hotel this time. The staff arranged a special birthday cake for me on the 2nd day. Appreciate their warm gesture. Room not very big but still comfortable. View faces vivocity. Breakfast was not too bad. But sound proof not so good. Can always hear next door talking very rowdy.
Reviewed December 09, 2015

Irene N. from Singapore
Solo travelers
Stayed one night in December 2015
Good location
no comments
ok good
Reviewed December 07, 2015

Adele C. from Malaysia
Couples
Stayed one night in December 2015
Very small room
Location
Ok
Reviewed December 05, 2015

Chris M. from United States
Couples
Stayed 3 nights in November 2015
Convenient alternative
Staff, bed, a/c
Enjoyed my stay here, bed was awesome, comfortable like my own. With a/c working good and bed comfort, it was hard to get up in the morning. The first room I checked in , the hot water was not hot , told hotel staff, they reserved me a room for us when we got back from exploring the local area. Hotel is a convenient alternative from being on Sentosa island with the higher priced hotels, closer to vivo city, good for shopping.
Reviewed December 05, 2015

Elna O. from Singapore
Couples
Stayed one night in October 2015
Good location, small and cosy
Location, accessibility and breakfast buffet
It was not bad.
Reviewed December 05, 2015

Adithya A. from Indonesia
Business travelers
Stayed 2 nights in November 2015
Good stay
clean, near mrt, cheap
overall it was good
Reviewed December 04, 2015

Hoondraj B. from Singapore
Couples
Stayed one night in November 2015
Average
Location, cleanliness, staff
It was rather average. Requested for a few things, but got turned down. Free parking if you drive.
Reviewed December 03, 2015