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Very good 7.4
Based on 3495 reviews

Recent customer comments

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Very good

based on 3495 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

yuli H.
June 19, 2016
Staff was so kind,nice and helpully
The location so close to vivo

frederick F.
June 15, 2016
Great little Hotel
Nice little Hotel located very near Vivocity and Sentosa but with very high standard..Check in and check out was wonderful with very friendly and always helpful staff.

Tan C.
June 13, 2016
Good location
Very near to MRT station and shopping center

Eileen C.
June 12, 2016
Nice hotel
Nice hotel that provide complimentary snacks. Free parking was given as I drove. Location is great as it is a short walking distance to Vivocity and train station to Sentosa. Lovely place and I had a great stay. Thank you!

Noraskzilah S.
June 12, 2016
Staycation for celebrating my 2 yr old daughter
Great surprised given by the MANAGERS. On the morning of my daughter birthday, i made an enquire if the hotel provide room decorates for party n i simple mention its for my 2 yrs old daughter. The manager told me there is a package such as food n deco. But since it juz no pork no lard, i have to turn down the offer. At abt 2pm, i received a called asking if i dont mind open the room door for a gift. The manager n a staff standing at the door w balloin n cake.. its a complimentary for my daughter. An extra mile beyond unexpected. N to my surprised the whole day of my daughter birthday n also our check out on the following day, the manager n staff acknowledge my daughter. Althou days have past, wen i asked my daughter who gg her the balloon, she will said.. "aunty" It shown how the surprised became a memory.. thanks BAY HOTEL SINGAPORE

Patcha A.
June 09, 2016
Great staff and great location.
Very easy to access to VivoCity (hub for the Sentosa express and Cable car nearby) The room is small but practical. The bed is so comfortable with double pillows for each. Breakfast is okay with 24 hrs room service. Our room was "Business at Bay Deluxe Queen" so there's came with FREE mini bar in the room (2 cans of beer and some free soft drinks and snacks) which is great! Thanks to all kind staff. We were so happy staying at the Bay hotel. :")

Gary L.
June 06, 2016
Have to take note on the cleanliness. There is a smell inside hotel.

Alaudin M.
June 05, 2016
My family love it so much

Dawn L.
June 03, 2016
Very friendly staff and excellent services
This is the first hotel I came across that provide all stuff in minibar complimentary to the guests plus free WIFI and complimentary handphone to bring out for unlimited 4G data usage and local phonecalls. Staff are friendly and hospitable. Excellent experience.

maria P.
June 02, 2016
Location is excellent but room availability is a problem
We waited long for our room to be ready when in fact we came at past 3PM.