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Very good 7.4
Based on 3475 reviews

Recent customer comments

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Very good

based on 3475 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

8 Kevin L.
Brunei Darussalam
July 23, 2015
Keep up the good work.
Staff were great and helpful. Clean. Convenient.

9 maryani C.
July 22, 2015
Nice Hotel
The place is strategic and with nice staffs and with 4 star rooms. The cleanliness is something i praised too. Able to clean every single furniture in those rooms only can be done with bay's staffs
It's fun. Before i'm tired with all the problem of immigration but luckily the hotel is easy to access therefore very strategic. I can go to and fro the famous and ultimately complete vivo city to the hotel easily when i wish to enjoy or travel elsewhere. When i arrived at the hotel, i was famished and exhausted. But once i see the clean and nice, elegant room, i had the surge of energy to quickly clean up and rest. And it turns out well. The mattress was very comfortable that i woke up the next day fresh and energetic. The rest of my family so too. In the morning before me and my family go to vivo, we were greeted with a smile from the staffs. Excellent hotel, i say so. Soon it was time to leave. It's a pity to leave such nice hotel. I will look forward toward the next time i stayed in bay hotel

8.3 Jeffrey T.
July 21, 2015
Not bad
Free mini bar good toiletries comfort bed

9 Daniel O.
July 20, 2015
Nice Hotel
Room, environment, clean
Perfect for couple short stay and highly recommended.

July 20, 2015
great hotel for stay
the best of this hotel was the front of vivo city and the entrance gate to sentosa island..the room was clean and the staff very helpfull.
I am very satisfy of my staying period in this hotel

9.3 Joanne P.
July 19, 2015
Good location & clean
Near MRT & shopping mall!
It's clean & convenient!

7.3 SHEN L.
July 18, 2015
2 nights in Bay Hotel Singapore
mini bar~
firstly we were told that there're no rooms but a room with a view of Malaysia temple... there're a lot of tombs in the view of the room. So we can only accept after 3 rounds of communications... When we arrive in the room, we found that the lock of the door is broken, we cannot close the door!!!so we complained, and got another room, just on the other side of this room, and no view of tombs... Really bad feelings!

8 Mahathir S.
July 18, 2015
Good hotel room with poor toilet setting
Location is good but the room size is small
The hotel itself is quite good but the room is so cramped. And the toilet door is translucent. I couldn't imagine how to use the toilet if I am sharing the room with someone else.

July 17, 2015
Located not bad, but not a 4-star standard
location, comfy bed, modern design
Good location, just across the road from Habourfront MRT, easy walk to Vivocity shopping mall and St James Powerhouse. The view from our window was a cemetery. I was okay with it, but the others didn't like that. If you're not comfortable with it, try requesting for a room that faces elsewhere. The rooms were nice and modern generally. The only thing I had a problem with was the aircon. It was freezing even though we'd turn the temperature up to 29degrees.

8.7 Joe L.
July 17, 2015
Room too small.
Location, free mini bar, helpful staffs.