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Very good 7.4
Based on 3495 reviews

Recent customer comments

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Very good

based on 3495 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

July 20, 2015
great hotel for stay
the best of this hotel was the front of vivo city and the entrance gate to sentosa island..the room was clean and the staff very helpfull.
I am very satisfy of my staying period in this hotel

Joanne P.
July 19, 2015
Good location & clean
Near MRT & shopping mall!
It's clean & convenient!

July 18, 2015
2 nights in Bay Hotel Singapore
mini bar~
firstly we were told that there're no rooms but a room with a view of Malaysia temple... there're a lot of tombs in the view of the room. So we can only accept after 3 rounds of communications... When we arrive in the room, we found that the lock of the door is broken, we cannot close the door!!!so we complained, and got another room, just on the other side of this room, and no view of tombs... Really bad feelings!

Mahathir S.
July 18, 2015
Good hotel room with poor toilet setting
Location is good but the room size is small
The hotel itself is quite good but the room is so cramped. And the toilet door is translucent. I couldn't imagine how to use the toilet if I am sharing the room with someone else.

July 17, 2015
Located not bad, but not a 4-star standard
location, comfy bed, modern design
Good location, just across the road from Habourfront MRT, easy walk to Vivocity shopping mall and St James Powerhouse. The view from our window was a cemetery. I was okay with it, but the others didn't like that. If you're not comfortable with it, try requesting for a room that faces elsewhere. The rooms were nice and modern generally. The only thing I had a problem with was the aircon. It was freezing even though we'd turn the temperature up to 29degrees.

Joe L.
July 17, 2015
Room too small.
Location, free mini bar, helpful staffs.

Puah C.
July 16, 2015
not to bad but don't expect too much
comfortable bed, clean room and friendly staffs
Overall I would say its not bad. Last min my sister joined in, so we need an upgrade to triple room instead. Although we manage to get a upgrade triple room immediately at 930am, (thumbs up for a early check in and available room immediately) the room given didnt look awesome at all. The tiny rectangle window couldn't see anything at all. It gives you a very boring feeling staying in that corner room. But didn't make a fuss as they gave a room immediately. So decided to make do with it for three days. Other than this, breakfast was not bad, bed was very very comfortable, gym too small and crowded. Swimming pool was relaxing and quiet. Minibar is free and replenish daily. Wifi not bad (free too!) Wouldn't mind coming again but hope for a better room view. One last thing, benefits for being local Singaporeans, if u r driving, u can anytime drive out with free parking coupon. I think this is a bonus and I very appreciate this.

Lee T.
July 15, 2015
Good stay with kids
Convenience, Manner staff and good facilities
Fantastic and will choose it again while go to Singapore

Peggy K.
July 14, 2015
Good Experience
Friendly Staff Ever!
Wow! This Hotel is look nice and the Staff was so friendly that i had experience before. They will bring you to the lift after u check-in and explain to you where is the pool and so on. The Minibar Snack are Free! Location to the Vivo City and MRT is Only 3-4 Min walk. Will definitely stay again next time.

jerry L.
July 14, 2015
nice room with friendly staff
fast internet connection, good view, clean, and free mini bar
i have a pleasant stay, definitely come back for sure.