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Very good 7.4
Based on 3473 reviews

Recent customer comments

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Very good

based on 3473 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

7.3 Christha P.
April 28, 2015
The staff is very friendly
Good service fast service for my request helpful to my luggages
Nice place but too small for a standard room cant move properly no enough place for my luggages

5.3 Veronica K.
April 27, 2015
small room
Location only

7.3 Muhd. Y.
Brunei Darussalam
April 25, 2015
Just nice
Mini bars, location and free wifi
It was a nice place to stay since the hotel is very near to vivo city/MRT station. Free wifi and mini bars. The room is to small even for a two person stay. The toilet don't have tap water for washing, I know this is Singapore but at least this is in a hotel room not a public place.

7.3 Iris C.
April 23, 2015
Good hotel
Location, bed and room
Beside the carpark ring small, I guess I have nothing to complain about the hotel. It's good!

7.3 Raja H.
April 23, 2015
Good for short stay
Location, convenience, price
Short and comfortable

7 Theressa T.
April 23, 2015
convenient location
convenient, comfortable, clean

April 20, 2015
Can be better...
The staffs are awesome! Smooth and fast check-in and out. Thumbs up! My kids enjoy the swimming pool. For some reason the pool is warm although after the morning rain... Location was superb!
Awesome stay. But can be better. The room kinda small for deluxe room. The toilet design is kinda weird. Just glass panels to separate the toilet and the room. And of cause the toilet are mini. Should install water spray beside the toilet bowl. Just my tots for the room...

8.3 Mohammad M.
April 20, 2015
Value for Money
Location, Friendliness of staff and comfort of room
I really enjoyed my stay at the hotel. Service was outstanding and staffs were all helpful and very accomodating. Location is good and nearby to all amenities. Overall is two thumbs up and really value for money

7.7 WAI A.
Hong Kong
April 20, 2015
Access to Sentosa, Vivo City & Harbourfront MRT
1. Ideal location if you plan to go Sentosa; 2. Close to Harbour Front Station & shopping mall 3. Staff are sincere
As a boutique hotel, Bay is definitely located at the great location if you want to go Sentosa Island/ Universal Studio, shopping mall or if you simply do not want to stay at Ochard Road. The room is really "tiny" but fully equipped with everything you need. It might be a challenge for family with kids or tourist who requires open space. Overall, I am satisfied with my stay.

5.7 Belinda W.
April 19, 2015
Hotel was overrated
Hotel was located at a great location, near vivo city and short travelling distance to Sentosa. As for the room, it was quite a disappointing stay. Room was so small, it did not have a proper bathroom. If you are there for business, probably this hotel might work out for you.