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Very good 7.4
Based on 3516 reviews

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Very good

based on 3516 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7
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Yi C.
May 23, 2015
Small but cosy
Good location, comfortable room and friendly service staff
It was a pleasant stay with a team of friendly staff. It is next to Viviocity and Sentosa.

Sean A.
United States
May 23, 2015
Very Average
The front desk reception with the shaved sides of his head was extremely rude and aggressive. Completely unacceptable service in a supposed 4-star hotel. Bay Hotel would be 2-star anywhere else in the world. No hot water. Queen bed was two singles. Why not take the free mini bar and take 10 SGD off the price off my bill.

Koh K.
May 22, 2015
no comment
clean, good location and efficient service

Neoh Y.
May 22, 2015
Good Location
near MRT , shopping centre and sentosa

Richard G.
United Kingdom
May 21, 2015
Smallest hotel room I've ever been in
Free mini bar, proximity to ferry port, staff attention
Room was tiny, couldn't even walk around the bed. Looks like they took a janitors cupboard, added a tiny toilet and a bed. No place to even open my case. In the morning I found a long hair in the bed, not mine. Obviously cleaning the rooms properly between guests is not a priority. Probably because no room to get a vacuum cleaner in there. In fairness I stayed there before with my wife and boy, and although that room was small, it was acceptable. In hindsight I could have stayed at Jen Hotel near Orchard Road for just a little more cash.

Peter K.
May 21, 2015
Good location
Location, good performance staffs, not expensive
Pro: - good location which just opposite vivo city shopping mall - opposite of universal studio - easy to get taxi Cons: - breakfast is no good, downgrade than before which coffee or tea is serv by waitress and now has to self service, food is less choice and not up to 4 star hotel standard - room design is small which is expected and the equipment in the room has some minor leak on water - internet is slow

Leona T.
Czech Republic
May 21, 2015
Great place for good money
not far from MRT, Vivo City shopping and Sentoza!
great as usually

Tian L.
May 20, 2015
Very Good Value
Location, Good Value and Comfortable

Pui N.
May 20, 2015
Location, price

Constantin B.
May 19, 2015
i dont recommend this hotel
had a free room, toilet and washbasin
i wouldnt sleep there again. The Hotelroom did smell very bad and you cant open the window to let some fresh air inside, the rainshower was broken, and you cant close the door of the toilet completely (this might be a problem if you go there with a partner (always can smell and hear whats happening there (and cant open the window))) . i feel the price is much too high. The room is clean but not very clean.