arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 3493 reviews

Recent customer comments

Filter by traveler type
Very good

based on 3493 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

Iris C.
April 23, 2015
Good hotel
Location, bed and room
Beside the carpark ring small, I guess I have nothing to complain about the hotel. It's good!

Raja H.
April 23, 2015
Good for short stay
Location, convenience, price
Short and comfortable

Theressa T.
April 23, 2015
convenient location
convenient, comfortable, clean

April 20, 2015
Can be better...
The staffs are awesome! Smooth and fast check-in and out. Thumbs up! My kids enjoy the swimming pool. For some reason the pool is warm although after the morning rain... Location was superb!
Awesome stay. But can be better. The room kinda small for deluxe room. The toilet design is kinda weird. Just glass panels to separate the toilet and the room. And of cause the toilet are mini. Should install water spray beside the toilet bowl. Just my tots for the room...

Mohammad M.
April 20, 2015
Value for Money
Location, Friendliness of staff and comfort of room
I really enjoyed my stay at the hotel. Service was outstanding and staffs were all helpful and very accomodating. Location is good and nearby to all amenities. Overall is two thumbs up and really value for money

Hong Kong
April 20, 2015
Access to Sentosa, Vivo City & Harbourfront MRT
1. Ideal location if you plan to go Sentosa; 2. Close to Harbour Front Station & shopping mall 3. Staff are sincere
As a boutique hotel, Bay is definitely located at the great location if you want to go Sentosa Island/ Universal Studio, shopping mall or if you simply do not want to stay at Ochard Road. The room is really "tiny" but fully equipped with everything you need. It might be a challenge for family with kids or tourist who requires open space. Overall, I am satisfied with my stay.

Belinda W.
April 19, 2015
Hotel was overrated
Hotel was located at a great location, near vivo city and short travelling distance to Sentosa. As for the room, it was quite a disappointing stay. Room was so small, it did not have a proper bathroom. If you are there for business, probably this hotel might work out for you.

Chong H.
April 19, 2015
Value for money
Location, Room and Cleaniness
It was an enjoyable stay in Bay Hotel, the location was good and convenient. MRT station was just across the road, check-in/out was quick and to get into Resorts World Sentosa was also easy.

April 19, 2015
Nice hotel
Good view, comfortable to stay and convinient for travelling

Hui K.
April 18, 2015
price is not better.
good servise, room view, clean
any thing is better but price is not better.