arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 3497 reviews

Recent customer comments

Filter by traveler type
Very good



based on 3497 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

Marko S.
United States
January 05, 2015
Truly a nice hotel with nice a nice staff.
It is located close to an mrt station, the people were nice, and the beds were comfortable.
I just really liked that it was close to a big shopping center, ferry terminal, and mrt (underground railway system). It made buying food and accessories a breeze and made traveling in Singapore so easy.

Choy H.
Malaysia
January 05, 2015
overall is good to stay but room very tiny.
Comfort, walking distance to HabourFront MRT station and Sentosa island, staff very friendliness

muhammad K.
Singapore
January 05, 2015
The hotel and staff was awesome!! Thumbs up!!
the bed, the shower n view
it was great but the toilet need to be improve to put a hose.. Not at the shower..

Raya A.
Thailand
January 05, 2015
Bay hotel is not your relax station
place
Terrible. - lack of material quality for 4 stars hotel. - lack of function for 4 stars hotel. - very very small room that you can not feel relax to rest. - from bed to wall is only 80 cm. so you can not put the baggage on the floor and circulate. - very thin wall and small corridor you can hear what your neighbor have done. - glass bathroom and toilet seperate ly with gap sliding door. - from above, one is in toilet , another one is hear. - from above at late night , one is in toiler , another one will be waken up - welcome first night by a small cockroach on a tissue roll. - room has balcony but can not go out. - don't have place to dry your swimsuite. - the hotel restaurant will do nothing on your easy request, ex. warm your food for child , you have to pay for move. - from above , for deluxe room rate very expensive. Free minibar means nothing. It should be include breakfast. - UNSUITABLE for family at all.

KHRISTINE C.
Philippines
January 05, 2015
good location
good food, good location, comfortable room
Overall was good. Sure will return to this hotel again.

Angela L.
Singapore
January 05, 2015
Staycation
Located near Vivo city, clean and quite new
Great stay at the hotel despite there were slight hiccups in room upon check in. The hotel did service recovery on immediate basis. Hotel staff are friendly and projected a very good image. the little downside is their rooftop bar is close for renovation which was not made known beforehand. it will only be open in late feb as per informed.

Shan C.
Singapore
January 04, 2015
Good Location
Location, Clean and Modern
Pretty ok but rooms are very small for the price that it is asking

Su-Yong L.
South Korea
January 04, 2015
Great
location, kindness, cleaness
Everything was great!

Anita C.
Hong Kong
January 04, 2015
Hotel room so tiny
Location
If prices are cheaper , will be more likely to stay again

Supa W.
Thailand
January 04, 2015
Hotel
Food Internet service mind
Perfect