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Very good 7.4
Based on 3474 reviews

Recent customer comments

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Very good

based on 3474 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

Norhazwani B.
Brunei Darussalam
December 26, 2014
Pleasent stay
Near to the shopping area and sentosa

Adam A.
December 25, 2014
nice completed way to end your day
we stayed one night in this hotel. it was all because we didn't get our last ferry to batam. feeling really tired affter walking hourly at universal studio, we feel so greatfull that we found this hot
Comfortable bed with hot water,hair dryer,tea pot, and even they have swimming poll. The best part is only 2 minute walk to vivo city mall n harbourfront centre where we can go to batam by ferry..

Eisen O.
December 25, 2014
great comfortable stay
location, comfort sleep, cleaniness
2nd stay in bay hotel, still good as before. Will certainly return again. Complimentary parking, wifi, and minibar are the plus points.

Nicholas J.
December 24, 2014
small hotel.
location, comfort, cleanliness
the stay is okay. but wouldn't come back. quite disappointed at how small the hotel was.

York L.
Brunei Darussalam
December 24, 2014
close to harbourfront
close to vivo, friendly housekeeping, comfort
Although room was small, enough for two! will def stay here if going to universal, sentosa and adventure cove

Yanxing D.
December 24, 2014
Sweet & Cozy
Close to Vivocity, Ferry Terminal & actually Quiet
It was great! got it through secret deal. The mini bar was complimentary which was a surprise.

December 23, 2014
Bay hotel
Location service cleanliness
It was a good stay. It could have been better if there was no smell of cigarette smoke on our floor. Front desk people promptly acted on this issue and it was solved at a reasonable amount of time.

Mohammad T.
December 23, 2014
Complimentary Minibar, location, friendly staffs

Ng T.
December 23, 2014
Worth to stay
Customer service, location

Shawn Y.
December 23, 2014
Spacious room and good service
Room is huge and service is prompt
The room is very big - can easily accommodate a whole family of 5 Room service was good and efficient too..