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Very good 7.4
Based on 3516 reviews

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Very good



based on 3514 reviews
  • Cleanliness 7.7
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for money 7.0
  • Food/Dining 6.7
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Wai L.
Hong Kong
January 02, 2015
Why choose Bay Hotel?
Good location nearby shopping centre, Sentosa and MRT station.

Wilson O.
Singapore
January 02, 2015
Average staycation
cleanliness, room service and relatively good location.
had to wait from 3pm to 4pm for check-in, with room not ready till then. Was offered alternate lower level room instead, not satisfactory. Requested for slightly later check-out time of 1pm instead of 12pm, but was rejected initially till much persuasion. Also found out that check-in time was 2pm instead, but we only checked-in at 4pm, not satisfactory. However, room service was good, quality of food was great. Location was not very ideally located, only positive thing being located opposite Vivocity.

SHAZWANI S.
Singapore
January 02, 2015
-
Location, price , convenient
Excellent

Nisha S.
Singapore
January 02, 2015
Staycation
The Privacy, location and friendly & effecient staff

Nur S.
Singapore
January 02, 2015
May is good
Bed is awesome
Good

Warren Q.
Singapore
January 02, 2015
Value for money
Great location. Value for money. Helpful staffs.

Amanda O.
Singapore
January 02, 2015
Good location, but dirty room
Location, value for money
The hotel is overall ok. Rooms are dirty, and very very small. There were a bunch of hair on the bath towel, which is unacceptable.

Kalaivani U.
Singapore
January 02, 2015
Good
room snacks and ambience

Candy T.
Singapore
January 01, 2015
Good stay
Strategic location, value for money, complimentary mini bar
It was a good stay for 3D2N. My hubby & I enjoyed the room comfortability. The mini bar including the beer is complimentary. However, there are some areas of improvement where the hotel may look into. A) Limited TV Channels. B) The lift (there was one incident where we were almost trapped in the lift and thought the lift was plunging down - I had given my feedback to the staff but not sure if they had taken action) C) Communication between front desk to hotel guests (incorrect information was conveyed to me) Overall, the stay was still considered pleasant.

Kong J.
Singapore
January 01, 2015
Vacation in Singapore
Cleanliness , location, free mini bar
Comfortable stay, excellent location, accessible to everywhere. Was a nice stay