arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 3473 reviews

Recent customer comments

Filter by traveler type
Very good



based on 3473 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.5
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

7 Eddy T.
Hong Kong
November 27, 2014
no dinnig, no comment of food
good staff service, clean & tidy
i will book the hotel again. I will try your food as well

8.3 Katharina K.
Philippines
November 27, 2014
good location, quiet
location, quiet, location
It was good

6 Thomas K.
Germany
November 26, 2014
Friendly staff, small rooms
Staff friendliness, close to MRT, free minibar and wifi

7.3 bambang S.
Indonesia
November 26, 2014
cozy and comfortable
location, free minibar and wifi, friendly staff

8.7 Caymond H.
Malaysia
November 26, 2014
Hidden Gem
location, minibar, staff
Went to Singapore for my pre-birthday celebration and I must say I had made a wise choice to pick Bay hotel as my accomodation. My main purpose to Singapore is to visit Universal Studio Singapore and this place is just awesome as it located only 15minutes walking distance away from USS. In addition, if you prefer other methods than walking, you can always choose to either take the MRT which cost S$4 per person or bus S$2 per person. Both these transportations are located opposite the hotel which requires only 5 minutes walk or less if you are a fast walker. The other part which I would like to compliment is the free minibar. It serves absolutely great beverages. You'll be surprised when you open up the mini fridge! Last but not least, the staff were extremely helpful. They just made our day because my husband does not like corner room and we requested to change to somewhere in the middle. Eventhough the hotel was pretty full during the time we check in but the staff actually assisted to find a room which actually made our day. The cons side of this hotel is the room is pretty small. So don't expect a big room when you check in. Another down side is some rooms actually faced the cemetery & my room was one of them. So I closed my room's curtains most of the time. I will ensure the next time, I will request not to have this room because it's kinda scary in a way. One more thing which I think Bay Hotel can improvise by installing perhaps air purifier/air refresher at the lobby area because it just doesn't smell good at the lobby area. Not to the extent that it's a bad smell but in my point of view, it should at least smell good/comfortable at the lobby area. Maybe they can consider this & hopefully during my next visit, this will be improvised. Overall, it's a good hotel & I will definitely recommend to my friends' who wanted to go Singapore.

8.3 William P.
United Kingdom
November 25, 2014
Good stay
Opposite Vivo shopping mall, free minibar and wifi, very accomodating

7.7 Yves V.
Belgium
November 25, 2014
Good location
Location, small but clean rooms

8 Krystina L.
Malaysia
November 24, 2014
good location
food central , transportaton , shopping
very convinient location and hotel service is good

7.7 Ek N.
Singapore
November 20, 2014
Good location. Super small room
Location
Good location but Super small room

10 Nuranuara A.
Singapore
November 20, 2014
Strategically located, quick and efficient service
Strategically located, quick and efficient service
We were assigned to a twin bedded room and a requested for a change. I was impressed to how quick the staff responded to my request. We were assigned and sent to another room within the next 10 minutes. Overall room cleanliness was satisfactory with a view of vivocity, which is just 5 minutes walking distance from the hotel.