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Bay Hotel Singapore

50 Telok Blangah Road, Harbourfront, Singapore 098829 (Show on map)

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Area: Harbourfront Number of Rooms: 333
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
2289 reviews

Value for Money
6.7
Location
8.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.2
Food/Dining
6.6
All reviews (2289)
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Rani S. Business travelers Indonesia, May 21, 2013
near to vivo city and sentosa

near to vivo city and sentosa, free wifi, quite surroundings
7
Ramanathan K. Couples India, May 21, 2013
Amazingly helpful staff

No.1 would undoubtedly be the friendliness and helpfulness of the staff. Walking distance to multiple forms of transport. Giant mall right opposite for all essentials.
8
My wife and I reached the hotel at 9am. Even though the hotel clearly mentions 2am as the check-in time, we had requested for an earlier check-in since we were arriving early morning. They promised they would try, but no guarantee. On arrival I discovered I had picked up a wrong piece of luggage which looked just like mine. I informed the reception and they immediately swung into action. The lady manager in charge was simply amazing. She got through to the airport and then told me how to go about retrieving my piece of luggage. I was still apprehensive as I went back to the airport. My wife was still waiting in the lobby for our room to get ready. The cabbie on the way also was most helpful and told me exactly where to go. To cut a long story short, I was fortunate enough to get back my piece of luggage. By the time I got back to the hotel, my wife was settled into our room. The room was quite a shock. I have never, ever seen such a small room, toilet and shower cubicle as what we were accommodated in. We could hardly move around without bumping into each other. When we returned to the lobby to enquire whether we could get a bigger room, we were pre-empted by the very same lady manager who offered us an upgrade to a bigger room, maybe late the same evening or the next day when something became available. Obviously she felt sorry for us, what with the misplaced baggage and waiting for the check-in. We were moved into a bigger room the next day with a Queen bed. It was not very big, but after what we were in, it was heaven sent and in comparison looked huge. The toilet and shower cubicle were however the same size. All in all it was a pleasant stay with the staff all around going out of their way to make us comfortable.
Rachelle D. Families with young children Philippines, May 20, 2013
Great hotel ! Mini bar is free!

Fast internet, clean room, friendly staff
9.3
Fidelia T. Couples Indonesia, May 20, 2013
very packed haha

tiny and packed and cramped stay during our visit
5.7
very bad as the hotel was smelly and small room. too many tourist as in tour group, tiny lift so cannot fit all of us in a such a small lift. and that is the only lift they have
Johamidi P. Solo travelers Malaysia, May 19, 2013
Enjoyable

Close to nightclubs, 24hr front desk, modern design
10
Wong P. Solo travelers Singapore, May 19, 2013
Good location but my room was small

good location, polite staff, staff were quick to respond
7
Marianne O. Families with young children United States of America, May 19, 2013
ok

good location
5
Surendra A. Families with older children India, May 19, 2013
Easy Access to Universal Studio

Easy, Convenient and Simple
6.7
Johanna E. Families with young children Philippines, May 19, 2013
Fun

Fast net, unlimited bar and water
6
Veronica T. Couples Singapore, May 19, 2013
Nice room, good location, bad view from room

The food, the location and attentive staff
8.7

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Customer Reviews - Bay Hotel Singapore, Singapore

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