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Very good 7.4
Based on 3497 reviews

Recent customer comments

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Very good

based on 3497 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.3
  • Service 7.7
  • Value for Money 7.0
  • Food/Dining 6.7

Ki C.
November 01, 2014
Average room in good location
Location. Staff.
Pleasant stay. Good location if require near Sentosa Island. If don't need to stay be near the Sentosa island, suggest find somewhere. Room small size, so so condition and poorly maintained shower place. No hot water for shower in late evenings (9pm onwards). Luckily I can take fairly cold shower. For those of you who can't, perhaps should go somewhere else.

Felicia L.
October 31, 2014
Cozy room
Location, complimentary mini bar and comfortable bed
Complimentary mini bar was a nice gesture, how many hotels in Singapore have that? Great location near to Sentosa and Vivocity .

Jewel D.
October 30, 2014
Small but comfortable, nice location
price, location, hotel look
Overall it was great! There was nothing we can complain about. We left some things after checkout and when we got back they were able to give it to us. The location is pretty good, about 5mins walk from Harbourfront MTR/Vivo City. The room was comfortable though a bit small but it was nice. Staff were very friendly,accomodating and helpful. Will definitely come back and recommend.

Mohamed M.
October 30, 2014
Good Location
Location, comfy & gd customer service
It was a nice staycation.

Artika A.
October 28, 2014
Great Place with Bestfriend
Great location, Friendly staff, Cleanliness of the room
Served by a friendly staff. Although the room size is small, but the bed is very comfortable. Good environment, because is not noisy. Location is very close to Harbourfront MRT Station. Perfect for travelers who will be visiting Universal Studios Singapore. All drinks and snacks in mini bar are complimentary.

Wong I.
October 28, 2014
nice service
services, convenient,
Is good, the front desk automatically upgrade my standard room to deluxe room and provide free mini bar!! I'm appreciate for the warming services from the hotel. The hotel is just 3-5 min walks from the harbour front mrt which can easily access to vivo city and sentosa.

Agus C.
October 27, 2014
Good location
Clean,good location,nice view
Excelent trip,very satisfied

Nur D.
October 27, 2014
Services and Room
Fast check in and check out, attentive and friendly staffs and room is perfect
Love this hotel as its well equiped, near to the vivocity mall and sentosa for attractions. The staffs are awesome. Well mannered and fast

Eng H.
October 27, 2014
I Love Bay Hotel
Free Minibar , close to shoping center and attraction (Universal Studio)
My kids like it very much because of the free minibar and close to Vivo City and Universal Studio.

Nay S.
October 27, 2014
Hygen, clean and great services.
Hygen, clean and great services.
Hygen, clean and great services. Hotel should issue door unlock cards at lease two pieces for a room.