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Customers like this hotel for:
    Nearest transport:
  • Greyhound Australia Bus Station (1.2 Km / 15 min walk)
    Area recommended for:
  • sightseeing
  • restaurants
  • beaches
    Distance to airport:
  • Cairns International Airport (4.5 Km)
    Customer comments:
  • "Centrally located", "Pool", "Proximity to airport"
    Top nearby attractions:
  • Cairns Central shopping Centre (0.5 Km / 6 min walk)
  • Centre of Contemporary Arts (0.8 Km / 10 min walk)
  • Night Markets (1.1 Km / 14 min walk)
  • Cairns Museum (1.2 Km / 15 min walk)

Note: Distances are measured as a straight line.

Bay Village Tropical Retreat & Apartments

Corner of Lake & Gatton Streets, Cairns City Center, Cairns, Australia 4870 (Show on map)

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Features of Bay Village Tropical Retreat & Apartments

Hotel Facilities

  • 24-hour front desk
  • bar
  • BBQ facilities
  • business center
  • concierge
  • dry cleaning
  • facilities for disabled guests
  • family room
  • laundry service
  • lockers
  • luggage storage
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours
  • vending machine

Sports and Recreation

  • garden
  • golf course (within 3 km)
  • outdoor pool


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • German
  • Polish
  • Spanish

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Private Bungalow Description
Remarkably located, the tropical treasures of Australia, including the World Heritage-listed...see more Remarkably located, the tropical treasures of Australia, including the World Heritage-listed Daintree Forest and the Great Barrier Reef, are within the hotel’s vicinity. Surrounded by a manicured garden and located right in the heart of Cairns, Bay Village Tropical Retreat & Apartments offers easy access to the vibrant entertainment centers, branded outlets, and fine dining options are also an effortless walk from the property. This family-owned boutique retreat caters to guests by featuring private, intimate, and cozy accommodations. You’ll also find that all rooms are designed to italicize a Balinese ambience, plus all rooms are brilliantly appointed with a kitchenette, comfy sofa, en-suite bathroom, and a desk for utmost comfort. After exploring the city, take a refreshing dip in their free-form swimming pool or unwind with a cocktail right from the pool bar. This retreat is certainly beautiful and is a fine choice for your stay in Cairns.
Private Bungalow Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (380)

Business travelers (17)

Couples (185)

Solo travelers (49)

Families with young children (44)

Families with older children (41)

Groups (44)

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Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (380)
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Serena D. Couples
Australia, October 21, 2015
Very tired and needs a refit

Location, gardens and grounds
We arrived for one night. The exterior looked promising. Reception, pool and interior gardens also looked lovely. Shown to our room and ... Very disappointed. I know we didn't spend huge $ ... But at nearly $130. I did expect better. A very very tired old room. Smelt very much like a urinal... Maybe drains are a problem. Bathroom door had gotten wet.. Swollen and was rotting. Bed was in dire need of changing with creaky sunken springs. Shower ... Old hand held...and the list goes on. It could be such a gem with as much care of the rooms as they have for the gardens.... What a shame
karen W. Families with older children
Australia, October 22, 2015
great budget accommodation

clean,comfortable and very good customer service
The 3 bedroom apartment was comfy , clean and had aircon in every room. Even though we were across the road from main reception it was okay as road was not to busy to cross and we also had our own pool on our side of the road. Only down side was beds and pillows could be updated. Would stay here again.
Susan M. Couples
Australia, August 12, 2015
Not bad, but not great

Friendliness, not over pricey, some rooms better than others
On our second stay we were given a family room right on noisy Lake Street, only recently cleaned and prepared for us at 2pm, and still smelling very strongly of chlorine, to an uncomfortable level. This compared most unfavourably with the room allocated on the first night, which was a second floor double suite, with a balcony, quiet and private. No reason was offered for putting us in a family suite with three beds and little else to recommend it.
SU K. Business travelers
South Korea, August 08, 2015
good clean comfortable

good clean comfortable
always enjoy staying there. It's my 3rd time. Thank you.^^
Colin B. Business travelers
Australia, August 05, 2015

Ashley S. Solo travelers
Australia, August 11, 2015
My 2 night stay at Bay Village Tropical Retreat &

Size of Room, Cleanliness, Dining
My stay was comfortable.
Gabriele R. Couples
Australia, July 23, 2015
Great stay

Very clean, lovely Balinese style setting, friendly staff
Very nice stay. On request after the 1st night, staff gave us a quiet room away from the street and said "we want you to be happy here". That was great. The Agoda booking site mentioned airport pick-up and gave a space to put flight number and arrival time but the hotel has not offered airport pick-up for some years. So, to avoid confusion, it's best to remove that prompt from the booking site.
rodney H. Couples
Australia, June 22, 2015
nice stay

i was happy with our stay here,it was a little away from town to walk but not to far really.the staff were good and actually had no problem here at all.easy relaxed stay
Sibylle S. Couples
Switzerland, May 23, 2015
Nice stay

Big rooms with a good kitchen, nice pool
wanyan F. Families with young children
China, May 22, 2015
The staff there are nice. But the wifi is not good

staff, food, environment
the staff there is quite helpful there and the food in the restaurant is nice. But the wifi in our room is not good and most of the time it doesn't work.

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