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About Bay Village Tropical Retreat & Apartments


Remarkably located, the tropical treasures of Australia, including the World Heritage-listed Daintree Forest and the Great Barrier Reef, are within the hotel’s vicinity. Surrounded by a manicured garden and located right in the heart of Cairns, Bay Village Tropical Retreat & Apartments offers easy access to the vibrant entertainment centers, branded outlets, and fine dining options are also an effortless walk from the property. This family-owned boutique retreat caters to guests by featuring private, intimate, and cozy accommodations. You’ll also find that all rooms are designed to italicize a Balinese ambience, plus all rooms are brilliantly appointed with a kitchenette, comfy sofa, en-suite bathroom, and a desk for utmost comfort. After exploring the city, take a refreshing dip in their free-form swimming pool or unwind with a cocktail right from the pool bar. This retreat is certainly beautiful and is a fine choice for your stay in Cairns.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Swimming & soaking

  • swimming pool
  • outdoor pool

Land sports

  • golf course (within 3 km)
  • garden

Food & beverage

  • room service
  • BBQ facilities
  • restaurant
  • poolside bar
  • bar
  • vending machine

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • business center

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • German
  • Polish
  • Spanish
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Please note that hotel offers 5 hour wireless internet usage to all bookings.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 14:00 PM
Check-Out Until: 10:00 AM
Distance to Airport: 7.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 90
Room Voltage: 240
Time to Airport (Minutes): 10
Year Hotel Built: 1984
Year Hotel Last Renovated: 2003
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Recent customer comments

Filter by traveler type
All reviews (388)

Business travelers (18)

Couples (186)

Solo travelers (51)

Families with young children (44)

Families with older children (44)

Groups (45)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

South Korea
January 18, 2016
The staff were all friendly, helpful and happy
staff location
The apartment was very clean and well maintained.

8 SU K.
South Korea
January 06, 2016
wonderful hotel
staff location clean
great one! ^^

8.3 SU K.
South Korea
January 04, 2016
I like this very place
Staff location atmosphere
Wonderful! I always stay here whenever I come to this city

January 02, 2016
good to stay
nice staff clean good food
staff there are really really nice. they help us to call cabs and enquiry to travel agent.

5.7 Serena D.
October 21, 2015
Very tired and needs a refit
Location, gardens and grounds
We arrived for one night. The exterior looked promising. Reception, pool and interior gardens also looked lovely. Shown to our room and ... Very disappointed. I know we didn't spend huge $ ... But at nearly $130. I did expect better. A very very tired old room. Smelt very much like a urinal... Maybe drains are a problem. Bathroom door had gotten wet.. Swollen and was rotting. Bed was in dire need of changing with creaky sunken springs. Shower ... Old hand held...and the list goes on. It could be such a gem with as much care of the rooms as they have for the gardens.... What a shame

9 karen W.
October 22, 2015
great budget accommodation
clean,comfortable and very good customer service
The 3 bedroom apartment was comfy , clean and had aircon in every room. Even though we were across the road from main reception it was okay as road was not to busy to cross and we also had our own pool on our side of the road. Only down side was beds and pillows could be updated. Would stay here again.

5.3 Susan M.
August 12, 2015
Not bad, but not great
Friendliness, not over pricey, some rooms better than others
On our second stay we were given a family room right on noisy Lake Street, only recently cleaned and prepared for us at 2pm, and still smelling very strongly of chlorine, to an uncomfortable level. This compared most unfavourably with the room allocated on the first night, which was a second floor double suite, with a balcony, quiet and private. No reason was offered for putting us in a family suite with three beds and little else to recommend it.

8 SU K.
South Korea
August 08, 2015
good clean comfortable
good clean comfortable
always enjoy staying there. It's my 3rd time. Thank you.^^

8.7 Colin B.
August 05, 2015

7.7 Ashley S.
August 11, 2015
My 2 night stay at Bay Village Tropical Retreat &
Size of Room, Cleanliness, Dining
My stay was comfortable.