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Beachside Holiday Units

38 Horseshoe Bay Road, Bowen, Whitsunday Islands, Australia 4805

Recent customer reviews

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Above average

5.4

based on 3 reviews

7 reviews in English

Value for Money
6.0
Location
7.3
Staff Performance
4.7
Hotel Condition/Cleanliness
4.7
Room Comfort/Standard
5.3
Food/Dining
4.7
Couples (3)
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Diana G. Couples Australia, February 20, 2016
Disappointment PLUS
2.7
The unit wasn't anything like the pictures of these Holiday Units that I had seen online. The floor in the living area/kitchen was very dirty and had grass actually stuck to it. We turned on the TV to relax & sat on the lounge chair. It was not only very low to the floor but it was also broken in the middle of the seat. The next morning at 8.30am I went to the reception building to again find it unattended. I used the black phone outside the unit and did get hold of the caretaker who told me he was on his way from the airport and would be on the premises shortly. He arrived at approximately 10.00am and came to our unit. When I showed him the condition of the lounge, he wasn't the least bit surprised but said he would arrange to change it. I also told him that despite advertising that the room had a DVD player, there was no player there. I also told him that even though I am aware that theirs is not 5 star accommodation, it should at least be clean & hygienic. This man said nothing to defend the fact that the unit wasn't clean. A short time after the caretaker left our unit, my partner & I decided to cut our 3 days booking at these Units and leave. I told the caretaker we were not happy and wanted to leave - found out what has to be done for a refund for the remainder of the booking (2 days), went back to the Unit, packed our belongings and left. I would never either go to those accommodations again, nor would I recommend them to anyone. This place is run down, very dirty and non-user friendly.
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Aaron M. Couples Australia, June 22, 2014
Great place to relax for a few days

It's location backing onto the beach, the gardens and parks nearby and that it's self service
6.3
Our stay was great. It was a nice couple of days with not too much to do but relax by the water.
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Laura M. Couples Canada, November 1, 2013
great on the beach, quiet

on the beachm, close to town, very quiet
7.3
It was very weird, we checked in over the phone, never saw anyone, checked out over teh phone. The manager was in another city. The housekeeper was around but we never saw anyone. Nice location. t was great for us.
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1 - 8 of 8 reviews
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