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About Bel Air Collection Resort and Spa Cancun

Description

For travelers who want to take in the sights and sounds of Cancun, Bel Air Collection Resort and Spa Cancun is the perfect choice. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Playa Delfines, Cancún International Airport.

The facilities and services provided by Bel Air Collection Resort and Spa Cancun ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning to please the most discerning guest. The hotel offers an excellent variety of recreational facilities, including private beach, fitness center, outdoor pool, spa, massage. Whatever your reason for visiting Cancun, the Bel Air Collection Resort and Spa Cancun is the perfect venue for an exhilarating and exciting break away.
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Features

Hotel Facilities

  • 24-hour room service
  • bar
  • concierge
  • elevator
  • facilities for disabled guests
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • private beach
  • spa

Internet

  • Wi-Fi in public areas

Parking

  • car park
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Policies

  • Minimum age of guests is: 12 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 12:00 PM
Number of Restaurants: 3
Number of Rooms : 136
Time to Airport (Minutes): 10
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Recent customer comments

Filter by traveler type
All reviews (50)

Couples (36)

Solo travelers (7)

Families with older children (1)

Groups (6)

Very good
7.3
Hotel Condition/Cleanliness
7.6
Facilities
4.0
Location
7.2
Room Comfort/Standard
7.2
Staff Performance
7.8
Value for Money
7.4
Food/Dining
6.5

6.8 Alessandra T.
Australia
January 26, 2016
Honeymoon
The staff at the spa where great The pool had a beautiful outlook over the carrebean ocean it good do with a little updating and they could offer a tatie seven though we where in the shoulder season it felt like a low season The restaurant could do with a big overhaul in decor and food infusion of Mexican Italian didn't work t had no feel for either Mexican or Italian But over all the experience of Cancun was fantastic

8.7 Rahul P.
United States of America
January 26, 2016
Great view of the beach
Beach, Room view, Location
We wanted to stay somewhere away form the bustle of the hotel area. Bel air provided this (though they did blast music at the pool for a good chunk of the day). We were given a great room on the top floor looking out at the ocean. It was beautiful. The staff was very friendly and accommodating. It was very easy to hop on a bus and get to restaurants. The room was clean and big enough for our needs. We did order a burger at the pool bar, which we found to be terrible, but oh well... This place was much cheaper than any other hotel we saw on the strip, and while I wouldnt give it a 5 star rating, it was close to the airport, on a nice part of the beach away from the noise, and was very comfortable. We couldn't have asked for more for what we paid.

2 Roberto P.
United States of America
January 22, 2016
From One Hassle to Another
I rather not remember how difficult they made it. Luckily, I was able to step out of the "situation" and book a room at a much better hotel.

7 Aalaa A.
Saudi Arabia
October 26, 2015
Lovely staff , relaxing hotel
Beach , staff

9.7 Jordan H.
Australia
July 29, 2015
Great stop over
Pool, location, staff
We only stayed at bel air for one night on the way through to Tulum. We ate at the restaurant which was fantastic, the rooms were beautiful and the staff very helpful. It is far enough away from the intensity of Cancun so we really enjoyed a quiet and relaxing night. We will stay there again.

6.3 Zoe S.
Australia
February 13, 2015
Nice rooms, great staff, slightly run down hotel
The view, very comfortable bed and infinity pool
The Bel Air was a little run down, the room itself was great, with excellent amenities but I do feel that it is overrated. We ordered room service that was so bad it was inedible. We asked for assistance from staff about getting to some ruin sites and booking drivers etc and they didn't seem to want us to go! They offered excellent service regarding everything else though.

7 vincent G.
Australia
June 30, 2014
nice beach stay.
staff, room view, pool are
An older resort but very pleasant with great location. Restaurant on lake across road is nice dinner setting. Great staff.

6 Deepak N.
India
June 20, 2014
Average
Beach, Swimming pool, Staff
It was an average hotel, the room was small, a bit rusty and with old furniture. We stayed in a room with Lagoon view, the view wasn't bad but the ocean view would be the best. They have a nice swimming pool that ends right at the beach. So you can just relax in the pool while enjoying the beach view and sun. We didn't like the food in the restaurant much, so we preferred to eat outside. You have to travel for around 20-30 mins for the food but the public transport is easily accessible and cheap as well.

3.3 ARIANA M.
United States of America
August 04, 2013
Not going back there ever!
Pool, beach, location
The room was dirty when we arrived, the hotel building was in bad conditions. It has lickings on the roof, plumbing issues. The worst part was the staff members having inappropiate conduct towards us. One of the employees came to us and asked inappropiate questions and invaded our space.

9.3 Yuan C.
China
July 15, 2013
Comfortable place
easy access to beach, nice swimming pool, comfortable room
Good stay in the hotel. Best location in hotel zone, private beach with perfect sun view. Comfortable room with small size. Staff are very nice, helped a lot for tour booking, checking, calling, etc. Recommend to stay.


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