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Customers like this hotel for:
    Area recommended for:
  • sightseeing
  • nightlife
  • beaches
    Distance to airport:
  • Cancún International Airport (9.8 Km)
    Customer comments:
  • "Clean room", "Great pool", "Great view"
    Top nearby attractions:
  • Playa Delfines (1.7 Km / 21 min walk)
  • La Isla Shopping Village (7.3 Km)

Note: Distances are measured as a straight line.

Bel Air Collection Resort and Spa Cancun

Blvd. Kukulkan Km. 20.5 Lt 65-A, Hotel Zone, Benito Juarez, Hotel Zone, Cancun, Mexico 77500 (Show on map)

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Features of Bel Air Collection Resort and Spa Cancun

Hotel Facilities

  • 24-hour room service
  • bar
  • concierge
  • elevator
  • facilities for disabled guests
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • massage
  • outdoor pool
  • private beach
  • spa


  • Wi-Fi in public areas


  • car park

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Hotel Description
Bel Air Collection Resort and Spa Cancun, located in Hotel Zone, Cancun, is a popular choice for tra...see more Bel Air Collection Resort and Spa Cancun, located in Hotel Zone, Cancun, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Playa Delfines, Cancún International Airport.

At Bel Air Collection Resort and Spa Cancun, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service.

Guests can choose from 136 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers an excellent variety of recreational facilities, including private beach, fitness center, outdoor pool, spa, massage. Enjoy unparalleled services and a truly prestigious address at the Bel Air Collection Resort and Spa Cancun.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (46)

Couples (33)

Solo travelers (6)

Families with older children (1)

Groups (6)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (46)
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Aalaa A. Couples
Saudi Arabia, October 26, 2015
Lovely staff , relaxing hotel

Beach , staff
Jordan H. Couples
Australia, July 29, 2015
Great stop over

Pool, location, staff
We only stayed at bel air for one night on the way through to Tulum. We ate at the restaurant which was fantastic, the rooms were beautiful and the staff very helpful. It is far enough away from the intensity of Cancun so we really enjoyed a quiet and relaxing night. We will stay there again.
Zoe S. Couples
Australia, February 13, 2015
Nice rooms, great staff, slightly run down hotel

The view, very comfortable bed and infinity pool
The Bel Air was a little run down, the room itself was great, with excellent amenities but I do feel that it is overrated. We ordered room service that was so bad it was inedible. We asked for assistance from staff about getting to some ruin sites and booking drivers etc and they didn't seem to want us to go! They offered excellent service regarding everything else though.
vincent G. Couples
Australia, June 30, 2014
nice beach stay.

staff, room view, pool are
An older resort but very pleasant with great location. Restaurant on lake across road is nice dinner setting. Great staff.
Deepak N. Couples
India, June 20, 2014

Beach, Swimming pool, Staff
It was an average hotel, the room was small, a bit rusty and with old furniture. We stayed in a room with Lagoon view, the view wasn't bad but the ocean view would be the best. They have a nice swimming pool that ends right at the beach. So you can just relax in the pool while enjoying the beach view and sun. We didn't like the food in the restaurant much, so we preferred to eat outside. You have to travel for around 20-30 mins for the food but the public transport is easily accessible and cheap as well.
ARIANA M. Couples
United States of America, August 04, 2013
Not going back there ever!

Pool, beach, location
The room was dirty when we arrived, the hotel building was in bad conditions. It has lickings on the roof, plumbing issues. The worst part was the staff members having inappropiate conduct towards us. One of the employees came to us and asked inappropiate questions and invaded our space.
Yuan C. Solo travelers
China, July 15, 2013
Comfortable place

easy access to beach, nice swimming pool, comfortable room
Good stay in the hotel. Best location in hotel zone, private beach with perfect sun view. Comfortable room with small size. Staff are very nice, helped a lot for tour booking, checking, calling, etc. Recommend to stay.
Angela C. Couples
Australia, December 03, 2012
Great hotel!

Amazing pool, great food, clean rooms
Amazing pool over looking the ocean, great food in the hotel restaurant, clean rooms. Overall great experience!
Wai W. Solo travelers
Hong Kong, June 22, 2012
Clean hotel but bad food and low quality service

Clean and Cozy
The service is rather less friendly, and I don't like the dinner quality that they served in the restaurant, the pasta was sweet like candy and it's the first time I had a sweet pasta in my life!
maria D. Groups
United Kingdom, January 24, 2012
great for the money

loved the design and the pools
great restarant with the tables inside the pool!! right on the beach.get the room with the pool ocean veiw.

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