Good 6.8
Based on 59 reviews

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About Bela International Hotel


When visiting Ternate, you'll feel right at home at Bela International Hotel, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Ngade Lake, Kalamata Fort.

At Bela International Hotel, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The ambiance of Bela International Hotel is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. The hotel offers an excellent variety of recreational facilities, including fitness center, outdoor pool, spa, massage, pool (kids). Whatever your purpose of visit, Bela International Hotel is an excellent choice for your stay in Ternate.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Spa
  • Massage(s)
  • Garden
  • Nightclub

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Access, services, and conveniences

  • 24-hour front desk
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Newspapers
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Smoking area
  • Shared lounge/TV area

For the kids

  • Swimming pool [kids]

Languages spoken

  • English
  • Indonesian
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-7 year(s) Must use an extra bed
  • Guests over 7 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Number of Rooms : 190
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Verified traveler reviews

Filter by traveler type
  • Cleanliness 6.4
  • Facilities 3.7
  • Location 7.7
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for money 6.2
  • Food/Dining 6.8
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Gordon L.
United States
August 09, 2016
workshop traveler
My primary problem was with the inadequate internet access. Wi-Fi is available on an intermittent basis--and then only in the lobby. Some of the staff were very friendly and helpful.

Keith B.
United States
August 09, 2016
Hotel in Decline
First of all, I want to point out that the staff at the Bela is fantastic. They are professional, hard-working, friendly, and attentive. However, I have stayed at the Bela a couple of times over two years, and it is clear that the hotel is going downhill. Previously it was a great place to stay, now I would look at the alternatives, as it's not worth the approximately $100 published rate (though there are discounts). Carpet is torn, many rooms have issues like broken AC, the water is very unreliable, and the pool was disgusting during my most recent 10 day stay. Unless they make some management changes, find alternative accommodations.

dolores F.
United States
August 06, 2016
So many problems. Pool was disgusting. Carpets torn up. Should have bin tang. Kept saying it was coming for 10 days

Gigi A.
April 17, 2016
Don't recommend this hotel
I don't recommend this hotel. Although charged for breakfast, complete break fast was not provided even after opening the restaurant

Mark R.
March 01, 2016
AC not working, super slow internet, no proper dining facilities, not worth the price.
Taxi driver charged IDR 200'000 for trip to Airport, allthough recptionist quoted 150'000.

June 26, 2015
Good view located on the hill with comfort hotel
Clean room, good swimming pool, friendly staff
It located slightly far from the center of city but about 10 minutes by ojek (bike taxi). Good view at the front lobby. Spacious room with clean and tidy. Good maintained swimming pool with clean water. variety of breakfast buffet Front staff is very friendly and supportive. Recommended for family and couple trip too.

Geraldine M.
October 27, 2014
Ternate travel
Location, view and only high standard on the island
Nice, very relaxing. But they need to be careful about cleanliness and take care of the pool. Water was yellow and stagnant... Probably not cleaned for months... Also no bbq party and no spa! Don't advertise such if nothing exist. Otherwise fantastic view and perfect location in town!

Maria C.
September 27, 2014
beautiful view; big room, friendly staff
Our vacation in ternate ; 1 night and the hotel facilities is not satisfied at all for international 5 star , no hairdryer. Breakfast is very bad , almost no decent food to eat. We choose to seat at pool area, it is very dirty ... wet chairs and the floor was wet and dirty and some mosquito bite our legs hahahaha. Very disappointed. Fortunately the view in front of the hotel is very beautiful .

Daniel L.
June 09, 2014
This is a good class of hotel.
Rooms, restaurant wand they serve beer.
This is the nicest western standard hotel in Ternate. The pool area has been turned into a public pool and is somewhat run down. The best thing is that they serve beer( not common in this mostly dry city.

lutz S.
January 17, 2014
City hotel but to expensive
central location and helpfull staff
Unfortunately the pool was super dirty and impossible to use. I really mean dirty a lot. The internet connection is slower than a 3G phone connection and impossible to use. I was unable to open the agoda site. Overall the prize for the hotel is too much and there are better option in the city.


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