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2015
Excellent 8.5
Based on 746 reviews

Recent customer comments

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Excellent



based on 746 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 9.1
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.8
  • Food/Dining 8.1

Kubashani N.
South Africa
May 23, 2016
Home away from home
The suite is comfortable and homely compared to other hotels. It has a luxurious feel and that's value for money

sagaren A.
South Africa
May 22, 2016
Fair
Fair

Mogammad E.
South Africa
May 21, 2016
Good hotel
I will go there again

Salama O.
South Africa
May 17, 2016
Too noisy
The location and amenities are great. Service at the front desk brilliant but the cleaning staff makes so much noise while they are in the hallway for 2hrs after we arrived. We were unable to sleep as we could here the guest next door vomiting from 12am to 7am the next morning. Also there was a noise that sounded like sewerage water running from the night until 6am the next morning. My father on the other hand had a great night as they slept at the other end of the hallway.

Muhammad L.
South Africa
May 05, 2016
good but can do better
lift was not working with young children very annoying. during construction they should limit visitors. aircon was making noise bathroom basin getting blocked please note. reason for being critical is just so you improve on certain areas and keep your customers happy. otherwise i had a fantastic stay. thanking you

Betty Z.
South Africa
May 02, 2016
Come again
Very good location and will come again

Hajira M.
South Africa
April 28, 2016
Best for me
This is my third stay, always a pleasure

Keith F.
South Africa
April 25, 2016
Was good, but standards have dropped
Woke up to building sound both mornings would not go back till building completed

Aruthy A.
United Kingdom
April 23, 2016
Great stay
Hotel is at a great location, less than 5min to the beach. Internet can be quite slow and hard to pick up (especially on older devices). Not much disruption or noise from construction work on 11th floor for new restaurant.

Mike J.
United Kingdom
April 20, 2016
Short Stay
No water for part of the time. No hot water for a long time