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Belaire Suites Hotel

151 Snell Parade, North Beach, Durban, South Africa 4001 (Show on map)

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Belaire Suites Hotel Durban - Guest Room Belaire Suites Hotel Durban - Guest Room Belaire Suites Hotel Durban - Guest Room Belaire Suites Hotel Durban - Guest Room Belaire Suites Hotel Durban - Guest Room
Area: North Beach Number of Rooms: 127
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

from 658 reviews

Value for Money
8.9
Location
9.1
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
8.1
All reviews (658)
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A J. Couples South Africa, August 30, 2015
should change their booking format

Staff were excellent/Location is good/Provided with Microwave, kettle and beverages
9
Stay at the hotel was great.
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Nthabiseng B. Solo travelers South Africa, August 24, 2015
Sea view

Spacious rooms, cleanliness in the public areas and great location.
7.7
Lovely stay. Beautifully furnished and spacious rooms. The food was good. Cafe jiran staff were friendly and attentive. The reception staff were friendly and attentive. Baggage handlers were efficient. Serious client service effort needs to be taken with reception managerial staff (a manager interrupted a conversation without so much as a greeting or explanation) and cleaning staff (with thin walls oud conversations in the early morning are disruptive and dishes were rarely properly cleaned after use).
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Mohmed D. Business travelers United Kingdom, August 23, 2015
Good

Hi v good
7.3
V good
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Mohmed D. Families with older children United Kingdom, August 20, 2015
V good

Excellent stay
8.3
V enjoyable & peaceful
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Mohmed D. Families with older children United Kingdom, August 18, 2015
Location, view & value of money.

Location safety & worth
7.3
Excellent
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Mary M. Solo travelers South Africa, August 10, 2015
Satisfaction but not wow.

The room was excellent
7.3
The stay was good but the cleanliness need to be revised. The frontline staff need to be more friendly. The kitchen staff is clumsy. Stuff always dropping causing unexpected noise. Also food are being hidden and pass on to staff. Just something I noticed. If they dish up for the patrons, they seem to cut on portions. However the porter service is excellent and the staff doing the porter service goes the extra mile and always comes across friendly and smile which makes the visitors feel welcome. The duty manager Nd staff operating in the back ground delivered astounding service. But bear in mind. No matter how good your back room staff might perform, you frontline staff can sell the hotel. A friendly smile, going the extra mile will want you to come back. Overall, I had a fantastic stay at the Belaire Suits
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Vusi M. Couples South Africa, August 9, 2015
happy stay

cleanness, breakfast, and the view
9.3
stay was very good and comfortable
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Jackie W. Couples South Africa, August 9, 2015
Relaxing Weekend

staff, room, breakfast
9
second time we have stayed. Will definitely be back
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Gary B. Business travelers South Africa, August 7, 2015
Convenience with a smile

Friendliness
8.3
Good
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Julia S. Couples South Africa, August 3, 2015
Enjoyable stay at Bellair Suites

Room size and view; Breakfast, Cleanliness
9.3
Good stay, Really nice, clean room with great sea views. Duty manager responded promtly and efficiently to problems with booked bed choice and blocked shower. Reception staff slow to respond to bed request. Obtaining WIFI access indicated as part of the deal became a real frustration as what one was given depended on reception staff member one spoke to.
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Customer Reviews - Belaire Suites Hotel, Durban

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