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Bella Hotel Surabaya

Jl. Mayor Jendral Sungkono 149-151Comp. Rich Palace, Blok H-21, Dukhu Pakis, Surabaya, Indonesia (Show on map)

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Good 7.0
based on 160 reviews

"Location, value for money and staff service..."

  • Phillip, Australia
  • July 18, 2015
  • Area: Dukhu Pakis
  • Free Wi-Fi

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Room Types
Superior Room Only


When would you like to stay at this hotel?

Features of Bella Hotel Surabaya

car park

coffee shop


laundry service


room service

safety deposit boxes

shuttle service

Sports and Recreation



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken



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Well-placed in the business, shopping, restaurants area of Surabaya city, Bella Hotel Surabaya provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Golden City Mall, Embassy of China, Ciputra World Mall.

Offering hotel guests superior services and a broad range of amenities, Bella Hotel Surabaya is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Experience high quality room facilities during your stay here. Some rooms include internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk, provided to help guests recharge after a long day. Throughout the day you can enjoy the relaxing atmosphere of the garden. Discover an engaging blend of professional service and a wide array of features at Bella Hotel Surabaya.
Well-placed in the business, shopping, restaurants area of Surabaya city, Bella Hotel Surabaya provi ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Number of Restaurants

Year Hotel Built

Recent customer comments

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from 160 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (160)
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Phillip L. Couples Australia, July 18, 2015
Stay at Bella Hotel

Location, value for money and staff service
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Hendrik W. Families with young children Indonesia, June 30, 2015
Hotel with nice location

Good location, cheap hotel with good equipment, nice staff
It was nice to stay there for a couples days
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Michael B. Solo travelers Indonesia, May 6, 2015
a converted office space

near mall, near highway entrance/exit, lots of parking spaces
I think this is not a hotel, more like an office space converted into rooms. Just because the rooms are full of mirrors, doesn't mean is a 3 stars hotel. I think the owner doesn't know what a hotel means. A 2 stars motel yes, but not a 3 stars hotel. The bath towel needs to be replace, I don't think they have replace the towel ever since they open for business, who knows when. The Bath towels are suitable more for the floor, very dull and darken.
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Setya R. Business travelers India, April 30, 2015

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Peter S. Solo travelers Singapore, March 5, 2015
Pleasant stay

The friendly and helpful staff. Room was pleasant, modern and comfortable. Food is available nearby in the vicinity of you did not want to eat in the hotel.
Pleasant and comfortable stay.
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Irma Y. Families with young children Indonesia, February 25, 2015
very well service

service, staff, room
Very enjoy and very happy thank you bella hotel team see you again
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Deddy K. Couples Indonesia, January 8, 2015
good budget hotel

staff, cleanliness, price
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Alif N. Couples Indonesia, January 4, 2015
a valuable budget hotel

Food, quietness, clean
We stayed for a night and came a bit late. What we love is the quietness and also the food. We might come back here next time when we have business around there.
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Samuel H. Families with older children Indonesia, December 27, 2014
Disappointed with the breakfast

bad breakfast. everything else is okay
It was pretty good. it has a good location but the food is awful
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Samuel S. Business travelers Indonesia, November 10, 2014
A Nice Surprise

Cleanliness, Spacious Room, Good Location
Booked the hotel for a short business trip, I did not expect much. I booked it firstly because of its low rate, and was prepared to tolerate a less than satisfactory experience. I was not impressed to find it located deep within a commercial complex (ruko) with garish lighting at the front. However, upon entering I found the hotel to be clean, the staff efficient, and the ambience quite comfortable. The room was spacious, its design was well-considered. I consider it a feat compared to usual budget hotel. The location on Jalan Mayjen Sungkono is quite handy as well, close to the freeway access and Ciputra World Mall. Overall. I'll stay at the hotel again.
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Customers like this hotel for:
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (13.3 Km)
Customer comments:
  • "Clean hotel" , "Comfortable bed" , "Efficient staff"
Top attractions in the area:
  • Surabaya Town Square (2.3 Km / 28 min walk)
  • Surabaya Zoo (3.2 Km)
  • Royal Plaza Surabaya (3.4 Km)
  • Pasar Keputran (3.7 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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