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Excellent 8.5
Based on 14 reviews
Exceptional 9.3
Based on 885 reviews

Recent customer comments

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Excellent



based on 14 reviews
  • Hotel Condition/Cleanliness 8.9
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 8.3
  • Value for Money 7.0
  • Food/Dining 9.0
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Rafael from Brazil
Couples
A true 5-star hotel
Everything. What an Oasis in the middle of Copacabana beach. Highlights: Personnel - especially if you consider Rio standards (they really convince you that they're happy to work there); Beach ...
One not-so-small complaint (room 429): the shower's hot water tap was too "unstable", making bathing annoying, alternating from too cold to too hot, and vice-versa, in seconds. If we ...
Reviewed February 24, 2016

Simone F. from Italy
Couples
Stayed 2 nights in September 2009
Un hotel di fascino
Il personale è molto attento e gentile. Una reception veramente molto attenta, servizi di auto privato, e un ottima colazione in piscina. La posizione sulla spiaggia di Copacabana è fantastica.
Forse nulla, solo il prezzo: caro anche se forse in linea altri 5* a Rio.
Ho soggiornato in questo hotel nel settembre 2009. Ho trovato una ottima accoglienza alla reception, il personale è stato sempre disponibile e con un ottimo inglese veramente a livello 5*. La stanza era ottima, pulita e molto curata. Buona anche la colazione. Utile è stato il servizio di auto private dall'hotel, più caro dei taxi, ma è un ottimo servizio. Consiglio questo hotel un pò a tutti, unico neo il prezzo.
Reviewed October 16, 2009

yasuyuki N. from Japan
Couples
Stayed one night in January 2013
最高のロケーションとサービス
プールサイドでの朝食
最高の意味にふさわしいホテル。トラディショナルな白亜の洋館のたたずまいにふさわしいサービスに、時間がゆったりと感じられ、最高のリラックスがもたなされる。
Reviewed January 24, 2013

Omieee from Singapore
Solo travelers
The Best
Simply the best
Reviewed February 22, 2016

Omieee from Singapore
Solo travelers
Best Hotel and staff ever.....
FANTASTIC
Nothing
Reviewed February 21, 2016

henrik F. from Sweden
Couples
Stayed one night in January 2010
Copacabana Palace
Bra frukost, fina trevliga rum,bra service.
Dalig information angaende priser.
Ett mycket fint hotel med goda gamla anor. Rummen var valstadade och bra storlek. Fint och trevligt poolomrade. Stor och varierande frukost. Tyvarr mycket oppnande av hotelldorren for levering av diverse broschyrer och tidningar och dylikt.Detta storde kanslan av privatliv lite. Laget pa hotellet ar perfekt da det ligger langs stranden mitt i smeten av Copacabana.
Reviewed January 25, 2010

Juhani N. from Sweden
Business travelers
Stayed 3 nights in September 2009
Härlig
Trevligt rum med balkong bra utsikt Utmärkt frukost. Bra städning. All personal jättetrevlig. Bra säkerhet. Trevlig matsal med bra mat och god service.
Inget Tonic vatten i minibaren
Vi blev trevligt bemötta när vi kom till hotellet. Ingen störande trafik ,lungt och tyst. Rummet var Hemtrevligt möblerat rent och fint. Stannade 4 dagar extra pga av det trevliga atmosfären på hotellet. Stranden positivt överraskande med service från hotellet med solstolar , handdukar och förfriskningar. Poolområdet med eftermiddags- skugga med utmärkt service. Oas utan like.
Reviewed October 12, 2009

Alejandro from Australia
Couples
Magical. Brilliant. Unforgettable.
The opulence!
Forgot my daily newspaper :( (everyday!)
Reviewed February 07, 2016

Fe from France
Couples
Amazing Hotel!
The hotel location and the pool. Breakfast was great!
Nothing!
Reviewed January 31, 2016

Pavel from Russia
Families with young children
The only place to stay...
Everything
Nothing
Reviewed January 21, 2016

Marcfranklin from United States
Solo travelers
Still a Grand 5 star...
Classic Grand Hotel
Within minutes of arriving for the very impressive Buffet B'fast at 10:30 in the morning in a very busy and full Pergola restaurant and without warning any of the guests the staff were in a huge ...
Reviewed January 21, 2016

Pascale from Brazil
Families with young children
Exceptional
The pool is fantastic. The spa and the fact that we could use the spa as soon as we arrived at 9am was really great.
The beach service late afternoon was ok not great.
Reviewed January 12, 2016

Stefan from Switzerland
Couples
Marvelous
This is by far the best hotel in Rio de Janeiro, beyond the luxury!! Must stay! It starts when you arrive, all the staffs are always ready to help, the hotel itselfs is incredibly beautiful, the rooms...
Reviewed January 11, 2016

Erick from Canada
Solo travelers
Legendary Hotel in the best...
Location and nice big pool
Unreliable internet
Reviewed December 27, 2015