All guests checking in or overnight guests must produce an original id card or passport ( In accordance with Cambodia’s child safe regulations ) if neither is shown Cheers Cambodia has the right to refuse entry.
Please note that guest checking in this hotel must be 16 years and above.
Please note that the reception is not 24 hours. Check-in time during high season is 8am-11pm and low season is 11am-11pm. If you are to arrive outside these hours please inform the hotel in advance. Special arrangement may be possible.
Cheers Cambodia is a drug free zone & use of any drug will not be tolerated & could lead to immediate removal from hotel premises.
Hotel reserves the right to move guests to another room of equal or higher rate per night, but will try best never to do this & provide guests with the rooms they have booked.
Please note all damage & breakages must be paid for, by the person booked into the room, even if damage/breakages are made by overnights guests.
No extra charge for overnight guest.
If excessive cleaning & changing of bed linen is required an extra charge of $10 up to nightly room price. Whatever Cheers Cambodia feels suitable for the extra laundry charges & work involved.
Any abusive language or behaviour towards hotel's staff or customers will not be tolerated & could lead to immediate removal from hotel premises.
Any guest renting or using a motorbike will be required to settle all outstanding accounts on a daily basis (due to the hazardous road conditions in Cambodia)
No pets allowed.
Children and extra beds:
Guests over 14 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.