Very good 7.0
Based on 1159 reviews

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About Berjaya Eden Park London Hotel


Established in 1860, Berjaya Eden Park London Hotel is located right in the center of London. The property sits a few minutes from the lively area of Kensington Gardens and Hyde Park, as well as the famous Oxford Street. Right at the doorstep, guests will find numerous cafes, bars, restaurants, and the well-known sites, including Kensington Palace, Notting Hill with the famous Portobello Road Market, and Paddington Station. Berjaya Eden Park London Hotel is easy to access, being just a few minutes from Bayswater and Queensway Underground Station. With its prime location, Berjaya Eden Park London Hotel is surely a favorite for travelers who want an ideal base to explore the sights of London.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Food & beverage

  • Restaurant(s)


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Concierge

On-site facilities

  • Elevator
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Business & money services

  • Photocopying

Languages spoken

  • English
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Please note that children below the age of 12 can stay at no additional charge when sharing existing bedding in parent's room.
However, this is strictly upon request and subject to availability and capacity.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 8 GBP
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 22. Km
Internet Usage Fee: 15 GBP
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 112
Reception Open Until: :00 AM
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 1860
Year Hotel Last Renovated: 2009
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.0
  • Location 8.8
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 6.7
  • Food/Dining 6.3

Raja D.
August 27, 2016
excellent location close to 2 tube stations. A perfect place for a solo traveller.
Convenience stores and restaurants all within 5 mins walking distace. Late night kebab place just round the corner.

Geogios K.
August 26, 2016
good for a night's sleep
I wan in the hotel for a week in August 2016. The hotel is excellently sited and value for money (alomost...). The rrom was very small and rather clean, the TV receprion was patchy (BBC1+ 2 were not there, so were other channels). The hotel is ecellently served by two nearby tube stations and numerous busses. Value for money and good for a few nights in LOndon.

August 24, 2016
Good location and convinient
The rooms could be better if renovated and refurbished

August 22, 2016
Strategic location
For food, mini shopping and public transportation

Alastair T.
August 16, 2016
A below par hotel in a handy and attractive part of London.
The Berjaya is in a lovely part of London, and close to so many useful shops, transport links and to Kensington Gardens. Everything we needed. But the hotel isn't amazing. Wasn't expecting 4 or 5* luxury from the price we paid, but there's some things it's disappointing to see hotels just not get right. We arrived early and asked if there were any rooms available to check into. There weren't. Which was fine. Happy to wait til one becomes available. But when other guests arrive and get given a room when we've been waiting an hour isn't cool. The rooms are clean, comfy, no frills. But the shower cubicle is so small as to make it almost difficult to take a shower. The corridor carpets could do with a deep clean if they can't afford to be replaced. We enjoyed the novelty factor of the smallest elevator in the world, but it's so slow and when you're in the third floor and it's a busy time of day, just use the stairs. We didn't have an evening meal there, but the breakfast looked unpleasant and overexpensive. Plenty of decent value places to eat just round the corner from the hotel. The decor in the bar and reception is very dated, the staff, being generous, are "okay", and the major bugbear, despite it being a first world problem, is wifi. If you advertise yourself as having free wifi for your guests, make sure it works. Perhaps it does if you wait several hours to be the only person trying to check an email. Not good enough. There's worse places to stay out there, but the Berjaya could be so much better and simply doesn't seem to want to make the effort. Safe in the knowledge that it'll always have a steady stream of guests on a budget in one of the world's most popular cities. I suspect the rows of hotels that line the street have the same approach. But a little investment in this place would go a long way and make it stand out, given they're blessed with an attractive building in an upmarket neighbourhood.

Jebasingam R.
August 02, 2016
Pleasant stay
Location was OK. Room was ok. Staff could be more friendly and helpful.(front desk and restaurant). WiFi was good.

Hairizad G.
July 30, 2016
Great location
The location is superb .Very near to the Bayswater underground & convenient for us when we went back at night . Lastly we need to climb the stairs & carry our luggage before taking the lift to our room .Overrall it was a nice hotel to stay .

chong C.
July 24, 2016
Overpriced yet lacking in facilities and overall cleanliness.

Andrew S.
United Kingdom
July 22, 2016
Could have been better but acceptable
I found the hotel through internet . The location is perfect, 1 minute walk to Bayswater underground station and many nice cafes/restaurants and bars. Our room in hotel was in basement and small which is possibly what we paid for, £450 for 4 nights in London but this was not forwarded to us. The wifi was only good in reception area. We reported broken toilet seat on day 1 but took 2 days to fix.The continental breakfast was acceptable and you could upgrade £5 for cooked. However i would not eat in Restauarant for evening meal. The Malaysian menu is very appealing but standard poor and small portions. The disappointing thing is they promote wines , beer etc on website and menu but no alcohol is available and this i guess why a nice lovely lounge and restaurant is deserted at night. Yes i would stay again, mainly for location and i would upgrade to a better standard of room and eat out at nights.

July 15, 2016
Elevator didn't repair immediately
During this 4days 3nights staying in Berjaya Eden Hotel, we had been told that the elevator break down on the first day we arrived, and it takes about a week to repair, me and husband have to walk all the way to 5th floor everyday, this suppose to be our sweet and memorable Honeymoon trip, but....really disappointed !


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