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Very good 7.0
Based on 1148 reviews

Recent customer comments

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Very good



based on 1148 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.0
  • Location 8.8
  • Room Comfort/Standard 6.5
  • Service 7.0
  • Value for Money 6.7
  • Food/Dining 6.3

Michael C.
Australia
July 03, 2016
Good location but below expectation
The two saving graces of this hotel are a) it's location, 100-200 meters walk to two tube stations and b) it is comparatively cheap. The staff whilst not rude it would be fair to describe them as disinterested and vague. We tried to ring the front desk several times on multiple days only to have the phone ring out and not be answered. When I walked down to the desk it was staffed and not busy (so not sure what was going on). If you need to iron a shirt during your stay make sure you let the front desk know well in advance as I can only assume the hotel has a couple of irons shared between the rooms. We requested an iron, waited for 15 minutes, only to return it once finished so that other rooms could use it. We were a couple and were booked into a room with two single beds, admittedly we didn't ask for an alternative upon checking in so my advice would be if you don't want single beds let them know. The mattresses were abysmal, clearly well past their useful life, both single beds had collapsed springs and sleeping was reminiscent to sleeping on a boat that had beached on a sand bar with a 20 degree lean to one side. I would not recommend staying at this hotel if you have a bad back or enjoy comfortable a mattress. In summary the hotel is a cheap place to stay in London during the peak season (end of June) so I'm not how much I should critise but it was certainly below my expectations and below what I have experienced in globally for hotels rated 7.0 on Agoda.

Robert J.
United Kingdom
July 01, 2016
Good hotel for business traveler.
Parking difficult, but this is London they don't like cars. Outstanding staff at the hotel, they will go out of their way to help. Also for the standard of hotel it is really good value. Will use again. Thank-you all of the staff.

PREM K.
Malaysia
July 01, 2016
Very good.
Was not informed room below road level.

Jason W.
Canada
June 30, 2016
3 night stay
Excellent location cross from the Bayswater tube station

Kah K.
Malaysia
June 29, 2016
nice hotel
great location

Rasman E.
Malaysia
June 29, 2016
Place to sleep, ok!
Very small room enough for one .

Thomas F.
Sweden
June 28, 2016
Okay
No

Linda T.
Australia
June 26, 2016
Linda T
value for money, you get what you pay for. Location was ok. Room could do with an update (I had a basement room)

Vu T.
Vietnam
June 25, 2016
-
-

Doug A.
Canada
June 24, 2016
Quality per dollar quite low
The WC was so tiny there was no room between the sink and toilet. The bed was old and uncomfortable. There is a hostel across the street, and the noise and smoke entered the room through the night. Room was spartan. If the hotel charged half the price, this would have been acceptable.