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Berjaya Eden Park London Hotel

35-39 Inverness Terrace, Bayswater, Hyde Park, London, United Kingdom W2 3JS

Recent customer reviews

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Very good

7.1

based on 1080 reviews

813 reviews in English

Value for Money
6.7
Location
8.8
Staff Performance
7.0
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
6.5
Food/Dining
6.3
All reviews (1080)
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Nigel C. Couples New Zealand, May 3, 2016
Disappointing room
5
The room was a grave disappointment. Smallest double bed in the world which even then fitted badly in the space available. Location is good though.
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James C. Couples United Kingdom, May 1, 2016
Doesn't do what it says on the tin ?
5
The Berjaya Eden Park London Hotel, doesn't come up to the standards portrayed on the webpage - the hotel is in a superb area, in a really nice terrace and from the outside looks wonderful, reception is of a high standard as well I may add, with spectacular photographs of the Hotel Group Hotels - but you go into the lift to go up to the 1st floor and as soon as the lift doors open - your in a different place, old fashioned carpets, the room was in much need of a major refurbishment. My brother and his partner were sent down to a basement dungeon, and within 2 seconds of seeing it - he asked to be moved as the basement room was totally unacceptable, to be fair the reception staff moved him and partner to another room as soon as possible. If I were returning to London soon I would be looking at staying in the Bayswater area - but I don't think I would be choosing the Berjaya Eden Park London Hotel.
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Wong W. Couples Malaysia, May 1, 2016
Stress Free Location
6.3
Friendly staff. Attended to my complain/problem immediately. Hotel is two minutes walk from the Bayswater underground station. Plenty of food and souvenir shopping outlets.
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Dini D. Couples Malaysia, April 29, 2016
Dissappointed.
1.7
Room space was very small. There is sound of floor "crack" when you step on it. It was horrible and annoyed me all the time. No air conditioning. I have make a complaint through phone at the reception regarding the air conditioning in my room was not be able to function and then yeah he told me to wait in my room while he will send someone to come into my room to check. Waited for about 30 minutes and no one comes. After that, Me myself go to the receptionist and finally they admit that unfortunately air conditioning in all room wasnt functioning and instead offer me some fan with no "sorry" word coming from his mouth, at all. Rude. Imo, this hotel is really not worth for your money. Enough said.
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Abdul R. Couples Singapore, April 27, 2016
Good location and friendly staffs
6
Front desk staffs are friendly and informative. Location of the hotel is good. Near to Bayswater circle line and Queensway district line. If you come from heathrow airport, make your way to paddington station and change to circle line just one stop to Bayswater station. Highly recommended to muslim travelers as the area are near to many halal restaurants and provision shops. Across the bayswater station you can book for tours to stonehenge, windsor castle, etc or book your bigbus ticket to roam around London.
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Husna H. Families with young children Malaysia, April 26, 2016
Perfect
5.3
Location of hotel is near tube station. Staff very kind n helpful. Cleanliness & facilities are good. Value for money.
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Abdul R. Couples Singapore, April 25, 2016
Good Location and Friendly staff
6
Front desk staffs are friendly and informative. Location of the hotel is good. Near to Bayswater circle line and Queensway district line. If you come from heathrow airport, make your way to paddington station and change to circle line just one stop to Bayswater station. Highly recommended to muslim travelers as the area are near to many halal restaurants and provision shops. Across the bayswater station you can book for tours to stonehenge, windsor castle, etc or book your bigbus ticket to roam around London.
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Baruch G. Couples Israel, April 25, 2016
Old hotel ,poor breakfast
5
Wifi not working on most of the hotel areas. Rooms need to renovated. Very small rooms. Very small toilet. Poor breakfast. Staff is o.k and trying to help. The location is good near 2 tube stations and 5 mins from the park and 10 mins from Kensington palace. This is not a 3 stars hotel.
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Kirubakaran G. Solo travelers Malaysia, April 22, 2016
Good
4.7
Good
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Abdul R. Couples Singapore, April 22, 2016
Good location and friendly staffs
6
Front desk staffs are friendly and informative. Location of the hotel is good. Near to Bayswater circle line and Queensway district line. If you come from heathrow airport, make your way to paddington station and change to circle line just one stop to Bayswater station. Highly recommended to muslim travelers as the area are near to many halal restaurants and provision shops. Across the bayswater station you can book for tours to stonehenge, windsor castle, etc or book your bigbus ticket to roam around London.
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