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Berjaya Makati Hotel

7835 Makati Avenue, Corner Eduque Street, Makati, Manila, Philippines 1209 (Show on map)

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Formerly : Best Western Astor Hotel
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Area: Makati Number of Rooms: 179
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
2006 reviews

Value for Money
7.6
Location
7.8
Staff Performance
7.4
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.7
Food/Dining
6.8
All reviews (2006)
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Wojciech N. Couples Poland, August 12, 2014
Johny

Not Applicable
3.7
Sticky, Need renovation
Bryan M. Couples New Zealand, August 6, 2014
Brayns Review

Door Staff, reception staff and hotel staff
6
The hotel is deteriorating, I have stayed there many times in the past so enjoyed the hotel, not the room was musty, minimum supplies, bathroom had mould on the walls, leaky taps with water running over the floor, generally a very low standard. The dining area for breakfast was a temporary one due to upgrading the main dining area. While having breakfast an electrical fire developed behind the self food area, staff panicked, trying to clear the area, and were about to through water over the electrics, I stepped in stopping them as someone could have been electrocuted and directed them to get a fire extinguisher which they did and successfully putting out the fire. It appeared they had no fire plan and if I had not taken control there could have been a serious fire. The room was full of smoke but the smoke alarms failed to go off which is another serious issue. If the fire had spread to the walls it is any bodies guess as to what would have happened. It is my firm opinion that the hotel is not fire safe and authorities need to be notified. I will not stay there again Bryan L McLeod
James V. Couples United Kingdom, July 31, 2014
Good, clean and comfortable.

Friendly staff, clean and comfortable rooms
9
Warm and friendly receptionist, good room, comfortable bed, generous size room.
Andrew B. Couples Swaziland, July 26, 2014
Good hotel with friendly staff

Staff where good and friendly food was good and good location
9
Good hotel and good location
Tong S. Business travelers Malaysia, July 20, 2014
Good Location but need upgrading

Location is within walking distance to restaurants, bars and supermarkets. Staff are attentive.
6
Have stayed in this hotel many times. But still think that the rooms need upgrading.
Bonnevie G. Couples Philippines, July 18, 2014
Location is very convenient

Convenience Friendly staff Clean
7.7
Great!!! Very convenient and staff are friendly and accomodating
Marissa U. Families with older children Philippines, July 9, 2014
not bad

free wifi, friendly staff, close to transportation
5.7
Our stay was good, but the room is dusty and moldy. it is good for a short stay. the good thing about this hotel is that their staff are friendly and accommodating. Their housekeeping staff are slow to react. I called to borrow a pair of scissors so I can open my suitcase but it took them another call to speed up but it still took them around 30-45minutes. I also requested for an extra pillow but I have to call again just to follow-up my request. Hotel location is good, very near the mall and local resto. I would not recommend this to a family travelling with children as the cleanliness is par below standard.
Peter J. Solo travelers Australia, July 7, 2014
Good spot, nice hotel

Location, Location, Location
10
Great place, great spot, will stay again
Edward D. Couples United Kingdom, July 2, 2014
fairly good

entertainment cleanness staff
7.3
good
Sabrina Z. Business travelers Malaysia, June 24, 2014
great hotel with friendly staff

room spacious and clean
8

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Customer Reviews - Berjaya Makati Hotel, Manila

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