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Berjaya Times Square Hotel

No.1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia 55100

Recent customer reviews

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Very good

7.9

based on 4704 reviews

3898 reviews in English

Value for Money
7.7
Location
9.0
Staff Performance
7.8
Cleanliness
7.7
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (4704)
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Hoe Y. Couples Singapore, May 22, 2016
Poor Wifi connection, No tooth brush need to requi
3.7
Poor Wifi connection, No tooth brush need to require. Paying "so much" without breakfast include
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Nadia Z. Groups Singapore, May 22, 2016
Good location, breakfast was good
3.3
Location was good. Excellent breakfast just that BTS is old, so expect some of the things in the hotel eg.sofa to be abit of run down. Else everything is good. We got our room upgraded for free. Many thanks
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Norwahidah W. Families with young children Singapore, May 22, 2016
Review
5.7
Has been a returning guest to BTS mainly due to the location of the hotel. They have recently upgraded their TV and Sofa.
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Gary B. Solo travelers Australia, May 17, 2016
Good
6.7
Good
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Jackie N. Couples Singapore, May 15, 2016
Staff's customer service need more improvement
4.3
Staff seriously need to brush up on their customer service!! It is really very disappointing to experience, not one but two bad attitude staffs in a day.
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Kiat L. Business travelers Malaysia, May 13, 2016
Cleanliness n Training
3.3
The room facility is old and dirty. It is not maintain well or its time to refurbish. Requested to change TV and phone not working properly. Staff training is required as I requested for non-smoking room but still checked me in a smoking room.
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Caroline H. Families with young children Sweden, May 12, 2016
Clean and nice close to shops
5
Nice breakfast! Good location close to a huge shoppingcentre. Taxi expensive via hotel. Go across de the street and grab one with taxameter!
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Jason H. Solo travelers United States of America, May 10, 2016
Perfect location and good rooms
5.7
This is the third time I've stayed here, and the rooms are very spacious and nicely decorated, with a beautiful view of the Kuala Lumpur skyline. It's also located in the same building as the Times Square mall and right next to one of the monorail stations, which makes it convenient for traveling around the city, shopping, and arriving from the airport. The only real drawback is that because of the price, it tends to attract a somewhat obnoxious clientele. Indian families screaming at each other in the hallways and the strange older Chinese man who apparently lives in the building -- I've seen him there since the first time I stayed two years ago -- who just stands in the gym for two hours every morning staring at you while you work out. Nonetheless, that's minor compared to the value this hotel provides and I'll definitely be back.
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Agus G. Families with young children Indonesia, May 8, 2016
Quick holiday
4
Got the promo for the booked period, consideration due to its location and price. However, the first night what we've got is merged twin bed instead of King size one as requested in the booking. And the room cleanliness could be better with a small crumb below the coffee table.
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Maria A. Couples United Kingdom, May 7, 2016
Centre location
4.7
Old and tired hotel
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