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Berjaya Tioman Resort

P.O. box 4 Mersing, Kampung Lalang, Tioman Island, Malaysia

Recent customer reviews

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Very good

7.4

based on
1193 reviews

809 reviews in English

Value for Money
7.0
Location
8.3
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
7.1
All reviews (1193)
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Knud H. Couples Germany, September 16, 2015
Overrated. The best days are gone

Beach, snorkling, The rental guys from The Beach Service, The politeness and charm of The staff
5.3
Well, The Hotel Has had its best days in The past, The Rooms need a bigger renovation, especially the bathrooms. The optical appearance of The houses is somehow safaristyle. Its nice but could Be nicer. Wechoose to Upgrade ourself to Deluxe Chalet cause The superior Rooms were ridicoulously small and not sufficient for a longer Stay. We had from our Rooms just a few steps to The beach and a great view. The whole resort is just to big, so that there is not really a cozy and cool atmosphere. The Pool is nice, but offen crowded. The Gym is...sufficient.very good The Beach activities rental guys. Nice, fair and helpful. The staff : everybody very nice, polite and helpful, sometimes it Takes a bit to explain some wishes, but Thats ok. Food: breakfast is ok, try to avoid The Food for lunch Or Dinner. Its highprized and tastes boring. Not Bad....but boring...the whole Cooking appears as if someone just following recipes without ever having had cookinglessons. The Problem here seems to Be The Management, that is focused on Controlling The guests about their Vouchers Or The Limit of pooltowels one Takes...all in all it could Be a marvelous place...but this is an example for missing chances. What was cool: The Beach, the snorkling, The healthy nature underwater, The cool Giant lizards and Monkeys around The Hotel, our room was ok, Tips: eat outside The Hotel, don't Support The expansive hotelshop, book Trips outside of The resort. When You Are Young...come over a Weekend when many Kids from Singapore and KL Are around. Would we book there again? No. Definetely not.
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Ashvin H. Couples Singapore, September 14, 2015
Great hotel but small rooms

Location, beach, service
8.7
Beautiful beachfront property with good food but the rooms were small.
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Divya S. Families with young children India, September 13, 2015
wonderful place to relax

location, pool, breakfast buffet
8.7
Had a nice pleasant stay. Rooms are ok, the chalet like setting is nice & pleasant to the eyes. Breakfast buffet is great.. we were there 4 mornings and they had a different wide spread each day! Quite refreshing to see that. Service was good EXCEPT on Saturday. This is understandable because the crowd suddenly peaks on Saturday with weekend getaway tourists who arrive Fri pm & leave Sun. On Saturday, it was hard to get a waiter to serve us anything, but on other days they were perfectly attentive & in general we enjoyed a nice, relaxing stay. They arranged all the tours/drives for us at reasonable prices.
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Scott L. Couples United Kingdom, September 13, 2015
Hazey Weekend

Pool bar, sea view, kampung
7.3
Hazey due to Indonesia so spoilt the views. Still had a cracking stay, making he most of snorkelling and renting a jeep to the other side of the island through the Forrest. Eat at local kampung down the road one night and would highly recommend. Hotel was basic, staff were ok and prices were reasonable.
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Chao Y. Couples China, September 13, 2015
No WiFi in the room

food expensive, no wifi in the room, staffs are ok
7.3
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Fook L. Couples Australia, September 11, 2015
Great location for snorkelling!

Food, snorkelling, leisure
7.3
Berjaya is one of the bigger, more commercial and more expensive resorts on Tioman. It is comfortable and has a lot of activities such as tennis, golf, snorkelling, diving, a games room with pool tables, table tennis etc. The dining "hall" is large and has an excellent selection of food, and dinner times were serenaded by a trio of musicians who wandered from table to table. Being located right next to Renggis Island is excellent, as this is probably one of the best islands to snorkel at with lots of variety of both coral and fish very close to the surface. We also snorkelled off the beach and found lots of spots of corals and fish between the resort and the island.
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Zafraynn R. Couples Malaysia, September 11, 2015
Rooms in need of a makeover.

Location. BBQ dinner buffet. Free ride to jetty.
6.7
Hotel is at a nice quiet location. Beachfront was nice but they need to clean up the dead corals and seaweed on the beach everyday. The standard chalet rooms were a little old and in need of a makeover. The same goes for the superior and deluxe chalets. They were like 15 yrs old. Need renovation. Aircond was cold. Hot water and water preassure was also good. On the 2nd day i wanted to swim in the beach but was not able to. There is a Berjaya jetty 300 meters away on the left of the resort. There was a ship The Matu Laut anchored there. Is was leaking diesel oil into the ocean. The hotel sea beachfront was covered with a layer of diesel. I complained to the frontdesk executive lady who took immediate action to investigate it with me. She said she would report it to her superior immediately. We only ended up swimming in the hotel swimming pool for the stay. It was disappointing. The BBQ dinner buffet was good. The breakfast buffet was just standard. The gardens were clean but they need to get rid of the stray cats all around the hotel. The swimming pool was ok. Overall it was a good stay but things could be improved.
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Roger D. Couples United Kingdom, September 10, 2015
South Pacific Paradise

Location, beach, facilities
9.3
We took the "Discover Tionan" package available for stays of 3 nights and found it fantastic value considering everything that is included. We will definitely be back
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Suraaj N. Couples Malaysia, September 7, 2015
Bad shower

location, beach and surrounding
6
the hot water shower didn't function, despite complaining. had to use friends to to take shower.
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Rosli J. Families with older children Malaysia, August 31, 2015
Excellent family holiday

Snorkeling, relax & appreciate mother nature.
8.3
Great! But ferry service needs improvement.
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