Very good 7.3
Based on 496 reviews

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About Best Western Astor Metropole Apartments


The 4-star Best Western Astor Metropole Apartments is located opposite the Central railway station, just a short walk to the Queen Street Mall, Conrad Treasury Casino, and Southbank. All rooms have a hairdryer, clock radio, telephone, air conditioning, television, as well as other amenities. The hotel provides recreational and leisure facilities like an outdoor pool. It also has an on-site restaurant and a business center. A well-appointed property, Best Western Astor Metropole Apartments is definitely worth the stay. Please enter your preferred dates of stay and submit our online booking form to make a reservation.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar
  • vending machine


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundromat
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • fax machine
  • printer

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Diners Club
  • Discover Card
  • UnionPay

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Hindi
  • Nepali
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 19 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 15.0 Km
Internet Usage Fee: 9 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 149
Parking Fee (per day): 9 AUD
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1995
Year Hotel Last Renovated: 2012
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.9
  • Location 8.4
  • Room Comfort/Standard 7.1
  • Service 7.3
  • Value for Money 7.2
  • Food/Dining 6.4

Seng T.
July 19, 2016
Good location, quiet and convenient
Generally a good apartment with some cooking equipment, reasonable price. However the aircon/heater cannot be controlled, room was cold during the winter months. Approached the staff 3 times, each time they said will look into it but nothing was done. We have to close the balcony door throughout the stay, sometime it is stuffy.

July 10, 2016
Stayed for 5 days. Best time ever.

Linda L.
July 04, 2016
I hope your stay is better!
This was a truly horrific stay. No hot water in room 1. No apology or empathy from reception - in fact a denial that it could be possible. No adjustable air con in room 2 and no extra blankets. Sheets and towels were clean but threadbare. On the bright side I met a lovely co-guest who openly told me of a number of bad experiences at this hotel.

Thanapong P.
June 30, 2016
Clean, cheap and location
It's fantastic

Han G.
June 28, 2016
Dirty room, unfriendly staffs, location is bad
I couldn't have been more thankful that i stayed only one night in this hotel before moving to another. The only good thing is that we were given a room with balcony. The floor was not mop / clean at all even after we requested housekeeping to mop it as it was so dirty that our feets were black. Location wise is near the city however it is located up a really steep slope which makes pulling of luggages difficult from central station. We feedback to the counter that the neighbouring rooms were rowdy throughout the night banging the cupboards and door throughout the night. We didnt have any sleep at all and were hoping that the hotel would intervent but was told that "oh... it is football season we cant do anything" I wouldnt be going back to this hotel for sure.

Paul S.
June 23, 2016
Nice hotel close to CBD
I had a good balcony room on a high floor so had great views. The staff were very helpful and friendly. Clean, comfortable and convenient, free wifi, everything you need

Maree R.
June 16, 2016
It was great to find a bed and have a good night's rest in an unexpected overnight stay in Brisbane.

Dennis W.
June 15, 2016
Very friendly with professional service
Very family orientated

karen R.
May 30, 2016
Great value for 100$ a night
Good value for a city hotel. Do need better pillows though. Hey, they serve Coopers in the bar for under $7.00, gotta love that

Yuen C.
May 11, 2016
Need somewhere to sleep for a night
Couldn't really provide feedback as I didn't end up staying there.