2015
Very good 7.2
Based on 499 reviews

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About Best Western Astor Metropole Apartments

Description

The 4-star Best Western Astor Metropole Apartments is located opposite the Central railway station, just a short walk to the Queen Street Mall, Conrad Treasury Casino, and Southbank. All rooms have a hairdryer, clock radio, telephone, air conditioning, television, as well as other amenities. The hotel provides recreational and leisure facilities like an outdoor pool. It also has an on-site restaurant and a business center. A well-appointed property, Best Western Astor Metropole Apartments is definitely worth the stay. Please enter your preferred dates of stay and submit our online booking form to make a reservation.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundromat
  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Hindi
  • Nepali
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 19 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 15.0 Km
Internet Usage Fee: 9 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 149
Parking Fee (per day): 9 AUD
Room Voltage: 240
Time to Airport (Minutes): 20
Year Hotel Built: 1995
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.7
  • Location 8.4
  • Room Comfort/Standard 7.1
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 6.4

Winnie W.
Australia
August 03, 2016
dirty , bad house keeping
1/3 of the light not working--bath room, room, balcony, only have heater in room no air con, dirty utensil for cooking, 1of the 2 hot plate not working , Approached the staff 3 times, each time they said will look into it . i have to bring down the utensil to front desk

Chin-Tark C.
Australia
August 03, 2016
nice location
OK place to stay if on special. Some facilities not working. Breakfast was not very appetizing.

Mr D.
Thailand
July 29, 2016
Basic Hotel
Don't expect too much, staff nice, average environment. Stayed in better hotels for less$ Score 5/10

Seng T.
Singapore
July 19, 2016
Good location, quiet and convenient
Generally a good apartment with some cooking equipment, reasonable price. However the aircon/heater cannot be controlled, room was cold during the winter months. Approached the staff 3 times, each time they said will look into it but nothing was done. We have to close the balcony door throughout the stay, sometime it is stuffy.

TAUFIK A.
Indonesia
July 10, 2016
Awesome
Stayed for 5 days. Best time ever.

Linda L.
Australia
July 04, 2016
I hope your stay is better!
This was a truly horrific stay. No hot water in room 1. No apology or empathy from reception - in fact a denial that it could be possible. No adjustable air con in room 2 and no extra blankets. Sheets and towels were clean but threadbare. On the bright side I met a lovely co-guest who openly told me of a number of bad experiences at this hotel.

Thanapong P.
Thailand
June 30, 2016
Clean, cheap and location
It's fantastic

Han G.
Singapore
June 28, 2016
Dirty room, unfriendly staffs, location is bad
I couldn't have been more thankful that i stayed only one night in this hotel before moving to another. The only good thing is that we were given a room with balcony. The floor was not mop / clean at all even after we requested housekeeping to mop it as it was so dirty that our feets were black. Location wise is near the city however it is located up a really steep slope which makes pulling of luggages difficult from central station. We feedback to the counter that the neighbouring rooms were rowdy throughout the night banging the cupboards and door throughout the night. We didnt have any sleep at all and were hoping that the hotel would intervent but was told that "oh... it is football season we cant do anything" I wouldnt be going back to this hotel for sure.

Paul S.
Australia
June 23, 2016
Nice hotel close to CBD
I had a good balcony room on a high floor so had great views. The staff were very helpful and friendly. Clean, comfortable and convenient, free wifi, everything you need

Maree R.
Australia
June 16, 2016
It was great to find a bed and have a good night's rest in an unexpected overnight stay in Brisbane.
Goodnight!



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