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Best Western Felicity Hotel

1085 Heping Rd., Luohu-Luohu Railway Station, Shenzhen, China 518010 (Show on map)

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Area: Luohu-Luohu Railway Station Number of Rooms: 541
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
1842 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.6
All reviews (1842)
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Daniel V. Solo travelers Belgium, December 10, 2013
Good value

Price, easy access, good service
7.3
Goog.........................................................................................................................................................................................................................
Kathryn B. Couples United Kingdom, December 8, 2013
Good Location to Railway station

Location, large Room & Clean
7.3
The hotel is located within walking distance of Shenzhen train station. Rooms are large and clean. Staff at reception were not very friendly however they did what they were required to do, to check you in and out.
Lim G. Couples Singapore, December 8, 2013
Don't expect too much

Close to border to hong kong, close to trains
6
A basic hotel for you to sleep and rest. Don't expect too much.
Chow K. Solo travelers Malaysia, December 7, 2013
very near lo hu shopping centre and mrt station

near mrt and train station
8
Austin S. Families with young children United States of America, December 7, 2013
Decent for the price

Soft beds, quiet, friendly service
5.3
Had an overal great stay. Close to the Hong Kong border.
Tien C. Business travelers Taiwan, December 5, 2013
very old..

good for shopping
3.3
nostalgia stay at this very old hotel. the hotel is in need of renovation.
Keith H. Solo travelers Australia, December 4, 2013
Maintailning its high standard and pleasantness

Localtion, location, location
9.7
Pleasant ... as usual and friendly/helpful staff. Most enjoyable
Muhammad H. Families with young children Malaysia, December 4, 2013
Room is big and near railway station

Big room, near railway station and near to shopping mall
7.3
No issue, only local Shenzhen taxi driver doesn't understand English language. the hotel staff can help us by giving hotel card including picture and wording in Chinese for us to show to taxi driver (to hotel or to place we want to go).
Lee K. Business travelers Hong Kong, December 3, 2013
close to border

convenient to cross border, close to train station, clean room,
6.7
good in general, but the room rate did not include breakfast, there are not much to select and it's not worth the money you pay.
Sheen L. Business travelers Taiwan, December 3, 2013
Quite good value for the room

Easy access to Hong Kong via train, close to business district, conveniently located
7
The service at this hotel is probably one of the best in Shenzhen, and the locations is great for someone who needs to travel between Shenzhen and Hong Kong. Quite close to shopping center and some good dining places.

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Customer Reviews - Best Western Felicity Hotel, Shenzhen

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