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Best Western Felicity Hotel

1085 Heping Rd., Luohu-Luohu Railway Station, Shenzhen, China 518010 (Show on map)

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Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Restaurant Best Western Felicity Hotel Shenzhen - Guest Room
Area: Luohu-Luohu Railway Station Number of Rooms: 541
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Recent customer reviews

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Good

7.5

based on
2066 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.5
Food/Dining
6.6
All reviews (2066)
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Kok L. Business travelers Malaysia, February 21, 2014
central hotel, cheap and clean

central hotel, cheap and clean
7.3
Overall is ok, Room is clean, reasonable price, Central location, easy to access local food
Susan H. Solo travelers Australia, February 20, 2014
great location for shopping

location, comfort, friendly staff
8.3
this is my default hotel for shenzhen shopping binges. it is right across the road (you have to go via footbridge) from the giant shopping mall favored by hongkong shoppers - the LoWu commercial center. the hotel is good for the price, comfortable and clean enough if you take a deluxe room - forget the standard rooms, they are horrible - and the staff speak good english and are very helpful. in addition, there is a shuttle minibus service between the hotel and hong kong airport, where you just sail through customs and immigration sitting in the van. you do have to make one change of vans in shenzhen, but it is very easy. so really great!
Kai H. Business travelers Canada, February 20, 2014
Kind of run down but overall great value.

value and location
7
It was kind of old but not too bad. Location was great and convenient.
Ping K. Solo travelers Singapore, February 17, 2014
Comfortable With Great Convenience

Great Location With Ease Of Going To Hong Kong With Great Food And Shopping Just Outside
6.3
As Usual, It Is Convenient With Great Food And Shopping
Kai J. Couples Singapore, February 17, 2014
Comfy!

Big room, pretty view, spacious bathroom
6
Hotel was comfy but check-out was super slow. Would suggest to stay in a hotel nearer to the shopping area dong men!
Grant W. Solo travelers Australia, February 13, 2014
So close to central shopping areas

Centrally located, close to border, close to train
9.3
I had a great stay at the Shenzen Best and Western Felicity hotel. The roomw as exceptionally beautiful. It had a great bed, fantatastic bathroom with a heap of ammenities, and the view out my rooms window was amazing (i was on the 24th floor)
Steve S. Business travelers United States of America, February 7, 2014
not a five star hotel

location
6.3
i stay in 4 & 5 star hotels all over the world. i would rate this best western a 3. rooms were outdated, smelled like chemicals from trying to cover up smoke in non smoking room, stained carpets, peeling paint, etc. typical chinese hotel bait and switch. the idea behind is finding quality last minute hotels at a discount, not getting what you pay for.
Paul M. Couples United States of America, February 5, 2014
Good for overnight travel to Hong Kong

Location and price
7
All in all was not a bad stay. Was quite disappointed however when they would not honor my Best Western platinum card for an upgrade simply because I booked through Agoda. The rooms provided for the Agoda customers are not as nice as the rooms provided other guests but are still relatively clean and good if you are just overnighting.
Hee S. Couples Australia, February 5, 2014
Value for money

Location
7.7
Manjish G. Families with young children India, February 5, 2014
Shopping in Shenzhen

The hotel was very near to the MTR (Hong Kong's metro line) station making it very convenient for stay. The room was very good and the shopping areas were very near.
7
It was reasonable. Language was a major problem. The staff could have been more cordial. Maybe booking the hotel at a discount through Agoda put them off as we were not their 'premier' customers. Still, they were helpful in telling the places to go for shopping and entertainment and wrote the names in mandarin to help us give it to the taxi drivers to dive us to the intended places.

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Best Western Felicity Hotel ShenzhenBest Western Felicity Hotel Shenzhen - BathroomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - InteriorBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - ExteriorBest Western Felicity Hotel Shenzhen - LobbyBest Western Felicity Hotel Shenzhen - RestaurantBest Western Felicity Hotel Shenzhen - RestaurantBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - RestaurantBest Western Felicity Hotel Shenzhen - Guest Room

Customer Reviews - Best Western Felicity Hotel, Shenzhen

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