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Best Western Felicity Hotel

1085 Heping Rd., Luohu-Luohu Railway Station, Shenzhen, China 518010 (Show on map)

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Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Restaurant Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room
Area: Luohu-Luohu Railway Station Number of Rooms: 541
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
2217 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
6.6
All reviews (2217)
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Swee P. Couples Malaysia, February 26, 2014
lousy

located near to the train service
2
This is an over rated hotel. Not up to 5 star standard. Lousy stay! Not worth the value
Michael H. Business travelers United States of America, February 25, 2014
location location and location

location and next to the Exit point of China
8
Tan A. Couples Indonesia, February 24, 2014
About the location

Location , near shopping , and have a restaurant
7
Nice location and near to shopping area... You can try this hotel
Hwa S. Solo travelers Singapore, February 24, 2014
Average stay.

location, reasonable charge ... friendly staff.
6
I would termed the stay as average. The room is rather small and the facilities and room comfort are about average. Nothing to get excited about except the location is close to Luohu shopping area. It's also convenient to catch the train or bus to other towns ... in addition to going over to Hong Kong.
Antonius S. Couples United States of America, February 23, 2014
Short stay only one night but pretty happy.

Centrally located to shopping center, train station and border between Hongkong and Shenzhen.
8
Pretty satisfied with the condition of the hotel. Only the hotel does not have ice machine .
Hwa S. Solo travelers Singapore, February 23, 2014
Average hotel rooms.

Close to Luohu ... maybe the room price ... and nothing else.
5.7
Personally, I feel that the hotel was just average in almost every category. It should be rated 3 or 4 stars. Definitely, it is not a 5-star hotel. Also, it is not exactly bad ... just average ... nothing to praise nor to condemn. I feel that the rooms are a little small and the carpet is a little dirty .. with lots of stain marks. Other than that, there is nothing to complain ... the staff is rather friendly and helpfu.
David P. Business travelers Singapore, February 22, 2014
Average

Location. Clean and spacious rooms. Good WIfi
6
The staff performance were average , especially the front desk people. I think they need more training for the service industry. The location is excellent , near by the border with HK. The subway is also nearby.
Benoit S. Business travelers France, February 21, 2014
Next to the border of Hong Kong

The view, excellent location, fast internet
6.3
Great experience, good location, fast internet. One negative point is the few number of plugs in the room. Hong Kong adaptors are required.
Kok L. Business travelers Malaysia, February 21, 2014
central hotel, cheap and clean

central hotel, cheap and clean
7.3
Overall is ok, Room is clean, reasonable price, Central location, easy to access local food
Susan H. Solo travelers Australia, February 20, 2014
great location for shopping

location, comfort, friendly staff
8.3
this is my default hotel for shenzhen shopping binges. it is right across the road (you have to go via footbridge) from the giant shopping mall favored by hongkong shoppers - the LoWu commercial center. the hotel is good for the price, comfortable and clean enough if you take a deluxe room - forget the standard rooms, they are horrible - and the staff speak good english and are very helpful. in addition, there is a shuttle minibus service between the hotel and hong kong airport, where you just sail through customs and immigration sitting in the van. you do have to make one change of vans in shenzhen, but it is very easy. so really great!

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Customer Reviews - Best Western Felicity Hotel, Shenzhen

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