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Best Western Felicity Hotel

1085 Heping Rd., Luohu-Luohu Railway Station, Shenzhen, China 518010 (Show on map)

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Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Guest Room Best Western Felicity Hotel Shenzhen - Restaurant Best Western Felicity Hotel Shenzhen - Guest Room
Area: Luohu-Luohu Railway Station Number of Rooms: 541
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
1865 reviews

Value for Money
7.7
Location
8.4
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.6
All reviews (1865)
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Dieu H. Business travelers Australia, December 16, 2012
Great hotel with service and great location.

Great help from staff and very close to main station so it's easy to get around
9
I have been stay at this hotel from the pass few year. Love the location , great room and very good service. I alway love the room good space and good view.
Shopping Tip: Very convenience to get to other city by bus or train because it is very close to the main station.
Kin L. Solo travelers Hong Kong, December 16, 2012
Nice and clean~

very close to Hong Kong
8.3
got an free upgrade to an executive room on the 24th floor. very nice and comfty. toilet is very clean. got a desktop which internet access, good for business person. about 5 mins walk to the subway station, pretty convenience. can't be beaten by this price.
Mitchell B. Couples Australia, December 14, 2012
Great Location - Short walk to Commercial Centre

Location
5.7
Clean hotel in a convenient location, only a short walk to the commercial centre shops. Advertised as free WiFi in Lobby lounge, however not actually there. When asked staff about it they just shrugged it off.
Restaurant Tip: Included breakfast buffet finishes at 10am, but is not widely advertised. We arrived at 1005 and were denied!!
Keith H. Families with young children Australia, December 13, 2012
My regular hotel in Shehnzen

Location and service
9
Again I enjoyed my stay but the hotel seriously needs to update its Internet server. It is frustratingly outdated and extremely slow.
Travel tip: Take your own laptop or Ipad as the room computers are hopeless
Hock T. Couples Malaysia, December 12, 2012
Clean, safe - right on border station!

5-star rooms but dated.
7.3
generally ok. think it is advisable not to change currency in shanzhen. difficult to find exchange after 6:30pm. luohu commercial city is where the hotel is located. a place for fake items. do not waste time there. although not smoky, air is polluted with stench of cigarette. crooks, hustlers all round. not a pleasant place.dongmen is great lower to middle class shopping. cheap. has great varieties of shops. largely fast food chains, difficult to find good food. metro station is "laojie" which is "old street". higher end shopping are in stations "guamao" and "grand theatre". all these stations are one stop away from each other. careful of fake currency for change.
Wei H. Solo travelers Canada, December 9, 2012
Great location, moderate romms

Location was great
7
Here for business, and had to return to HK the next morning, so chose a hotel that is close to the boarder. That would be the only reason I stayed in this hotel, as the service was moderate, probably there were too many travels checking in at the same time. So the only thing I could say about this hotel is that it has good location,
Jane C. Business travelers Indonesia, December 9, 2012
great hotel, great service

excellent service
10
the location is very close to the train station. the staffs were very helpfull and friendly. and the best part was the room, we'd got the best view. the room service menus were delicious
Mina S. Solo travelers Singapore, December 7, 2012
Hotel that past its prime

Good location, nice view, room size generous, corridor nicely lit
6
It's a 5-10min walking distance from Luohu train station, hence very convenient to food and the shops. The room is nice size, especially compared to those in HK. View from the window is wonderful, looking at Shenzhen city in the distance and Shenzhen River close by. Room and the hotel seems old. Staff wasn't particularly enthusiastic or helpful when we inquired about restaurant or massage recommendations. We are overall satisfied with the hotel.
Rao G. Couples India, December 6, 2012
Hotel was good

money making
6.3
Hotel was good. Services was also ok. charging for everything even though it happened naturaly.
Hotel Feature Tip: Should see the customer
Nelly N. Families with young children Indonesia, December 6, 2012
It is centrally located.

It was convenient to shopping areas, the room was clean and the hotel was clean too.
9
Best Western Felicity Hotel was convenient since it was near to shopping areas.

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Best Western Felicity Hotel ShenzhenBest Western Felicity Hotel Shenzhen - BathroomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - InteriorBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - Suite RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - ExteriorBest Western Felicity Hotel Shenzhen - LobbyBest Western Felicity Hotel Shenzhen - RestaurantBest Western Felicity Hotel Shenzhen - RestaurantBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - Guest RoomBest Western Felicity Hotel Shenzhen - RestaurantBest Western Felicity Hotel Shenzhen - Guest Room

Customer Reviews - Best Western Felicity Hotel, Shenzhen

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