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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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"located near many korean restos, near a free bus to kowloon..."

  • Edmund, Philippines
  • July 2, 2015
  • Area: Tsim Sha Tsui
  • Rooms : 396
  • Free Wi-Fi

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Room Types
Standard (Best Available Rate)
Superior (Best Available Rate)
Standard With Breakfast
Superior (2 complimentary breakfast)
Standard (Best Available Rate)
Standard With Breakfast
Superior (Best Available Rate)
Superior (2 complimentary breakfast)
Deluxe Room.
Deluxe Room.


When would you like to stay at this hotel?

Features of Best Western Grand Hotel

24-hour front desk

24-hour room service

airport transfer


coffee shop



facilities for disabled guests

laundry service

meeting facilities


room service

safety deposit boxes


shuttle service

smoking area



free Wi-Fi in all rooms

Wi-Fi in public areas

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)


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Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close proximity to Jordon M`TR stations. The hotel is conveniently located with a 45-minute drive to Hong Kong International Airport, a five-minute walk to Nathan Road, and tons of landmarks and attractions such as the Star Ferry Pier, HK Culture Center, and the Jade Market nearby. The hotel is a 29-story building with 396 guestrooms offering city views. All rooms are equipped with modern amenities to fit your needs. To make your stay even more convenient, the hotel provides room and laundry services. Spend your day in the city or savor international cuisine at the hotel's restaurant, Little Paris. Whatever the reason for your stay, Best Western Grand Hotel will make it a good one. Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
130 HKD

Breakfast Charge (when not included in room rate)
88 HKD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.0 Km

Distance to Airport
25.3 km

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Best Western Grand Hotel Hong Kong - Food, drink and entertainment The Little Paris French Restaurant
Contemporary French Cuisines in a relaxed, ambient environment, where a Chef's favorites menu of Lunch and Dinner becomes an experience whether served Semi-Lunch Buffet, High Tea and Semi-Dinner Bufffet. Restaurant also comes with Complementary WiFi Internet Access.
Best Western Grand Hotel Hong Kong - Food, drink and entertainment Cafe
Renowned for its legendary buffet counter and sumptuous food choices, The Caf serves Asian and Western favorites Breakfast Buffet. Breakfast serves daily 7:00am - 10:00am with complementary WiFi Internet Access.

Recent customer comments

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from 2634 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2634)
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Ellen C. Solo travelers Hong Kong, July 2, 2015
Small room

no more
Edmund C. Business travelers Philippines, July 2, 2015
You get what you paid for

located near many korean restos, near a free bus to kowloon station , walking distance to mtr
The rooms were a bit small, the bathroom is quite tiny. I could hardly move. The place is located near 3 top korean restos in hongkong. It is also near lots of grocery and mini marts.
Matthew T. Couples New Zealand, July 1, 2015
best little bed in TST

Location, Convenience, Price
The rooms are tiny if you are not accustomed to HK/Tokyo hotels. But it is efficient. The street has plenty of food options within 100m including a Park'N Shop opposite (no way to cook in room though). Excellent location for shopping in TST and a short walk to all forms of rail/bus/taxi transport. Have stayed several times and is excellent value for money. Will stay again.
Wilasinee R. Couples Thailand, June 30, 2015
Good location, clean room, near mass transportatio

Location, cleanliness, reasonable price
Hongru L. Couples Singapore, June 30, 2015
Good stay

price, location, comfort
Alex S. Couples Philippines, June 30, 2015
value for money

clean room & staff are attentive.
satisfied but the room are small, 2 regular people can hardly move.
Dashzeveg L. Business travelers Mongolia, June 29, 2015

Good nice
Cheng-Huan C. Couples Taiwan, June 28, 2015
Hallway smelled like cigarettes

Location and price
Hallway had the smell of cigarette smoke, bed was hard and pillow was uncomfortable. Room was really compact with a tiny bathroom. Staffs seemed lost.
Henry L. Families with young children Singapore, June 25, 2015
disappointed with the hotel

given high floor
I was very disappointed with the hotel during these 7 days firstly our flight arrived early in the morning however unable to check in so me and my family have to wait a couple of hours waiting for the room in the lobbby. During this few hours the staff wasn't friendly at all and my son was told off by the conceige for lying down to drink his milk!! The moment we open up the room, the room was very small that it can't even open up a full size cargo bag!! There is no proper table neither is there a chair only a pathetic flip up table. Best of all i was badly bitten by bed bugs on all over my legs and hands!! After changing the bedsheets, was still bitten... Would not recommend and hotel is rated 2 star...
Rohit T. Families with young children India, June 25, 2015
An overrated 4 start hotel

They can change your room thrice a day any number fo times any time of the day and night as you would have problems in any room you get into
The hotel lobby is impressive but the rooms are smaller than the width of a rail coach. You try walking inside the room and you are bound to hit either the wall or the bed. They changed the room twice for us, first time the so called FREE wi-fi was not working then in-spite of telling that I need a non-smoking room they put me on a smoking floor (not to forget the FALSE fire alarm triggered and none at the hotel bothered to infirm that it was false unless I called up the reception (having read previous reviews). When we got into the room it was stinking of smoke and they were glad enough to change the room at once. Then the following night the Aircon stopped working, however I refused to change the room again (the third time for a 4 night stay) but they fixed the issue by sending a technician within 20 minutes and that too at 11.30 in the night. The service is good, and the staff I must say is helpful but do not expect to freely move in the room. I suggest if you plan to stay here do not carry more than 2 pieces of luggage and not beyond 20 inches in size.
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What's nearby? / Directions

What's nearby?
  • -The Hong Kong Polytechnic University
    -Kowloon Park
    -Star Ferry
    -Mira Mall
    -Jade Market
    -Temple Street Night Market
    -HK Coliseum
    -HK Museum of Art
    -HK Museum of History
    -HK Space Museum
    -HK Science Museum

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Ok for location, good shower, fast check in and out. Wendy, Brunei Darussalam June 15, 2015
Customers like this hotel for:
Nearest transport:
  • Jordan MTR Station (0.3 Km / 4 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Hong Kong International Airport (25.3 Km)
Customer comments:
  • "Clean room" , "Good location" , "Very nice staff"
Top attractions in the area:
  • Hong Kong Museum of History (0.3 Km / 4 min walk)
  • Miramar Shopping Centre (0.3 Km / 4 min walk)
  • Kowloon Park (0.5 Km / 6 min walk)
  • The Hong Kong Polytechnic University (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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