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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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"staff attitude, they are friendly but I think there are too..."

  • Hoi, Australia
  • May 22, 2015
  • Area: Tsim Sha Tsui
  • Rooms : 396
  • Free Wi-Fi

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Room Types
Max
Rates
Standard (Best Available Rate)
Superior (Best Available Rate)
Standard With Breakfast
Superior (2 complimentary breakfast)
Standard (Best Available Rate)
Standard With Breakfast
Superior (Best Available Rate)
Superior (2 complimentary breakfast)
Deluxe Room.
Deluxe Room.

 

When would you like to stay at this hotel?


Photos of Best Western Grand Hotel

Best Western Grand Hotel Hong Kong - Guest Room
Guest Room
Best Western Grand Hotel Hong Kong - Guest Room
Guest Room
Best Western Grand Hotel Hong Kong - Guest Room
Guest Room
Best Western Grand Hotel Hong Kong - Guest Room
Guest Room
Best Western Grand Hotel Hong Kong - Guest Room
Guest Room
Best Western Grand Hotel Hong Kong - Standard Room
Standard Room
Best Western Grand Hotel Hong Kong - Standard Room
Standard Room
Best Western Grand Hotel Hong Kong - Standard Room
Standard Room
Best Western Grand Hotel Hong Kong - Standard Room
Standard Room
Best Western Grand Hotel Hong Kong - Standard Room
Standard Room
Best Western Grand Hotel Hong Kong - Standard Room
Standard Room
Best Western Grand Hotel Hong Kong - Superior Room
Superior Room
Best Western Grand Hotel Hong Kong - Superior Room
Superior Room
Best Western Grand Hotel Hong Kong - Superior Room
Superior Room
Best Western Grand Hotel Hong Kong - Superior Room
Superior Room
Best Western Grand Hotel Hong Kong - Mini Bar
Mini Bar
Best Western Grand Hotel Hong Kong - Room Amenities
Room Amenities
Best Western Grand Hotel Hong Kong - Room Interior
Room Interior
Best Western Grand Hotel Hong Kong - Bathroom
Bathroom
Best Western Grand Hotel Hong Kong - Bathroom Amenities
Bathroom Amenities
Best Western Grand Hotel Hong Kong - Bathroom Amenities
Bathroom Amenities
Best Western Grand Hotel Hong Kong - Bathroom
Bathroom
Best Western Grand Hotel Hong Kong - Bathroom
Bathroom
Best Western Grand Hotel Hong Kong - Bathroom
Bathroom
Best Western Grand Hotel Hong Kong - Bathroom
Bathroom
Best Western Grand Hotel Hong Kong - Hotel Exterior
Hotel Exterior
Best Western Grand Hotel Hong Kong - Hotel Exterior
Hotel Exterior
Best Western Grand Hotel Hong Kong - Hotel Exterior
Hotel Exterior
Best Western Grand Hotel Hong Kong - Hotel Exterior
Hotel Exterior
Best Western Grand Hotel Hong Kong - Restaurant
Restaurant
Best Western Grand Hotel Hong Kong - The Little Paris French Restaurant
The Little Paris French Restaurant
Best Western Grand Hotel Hong Kong - The Little Paris French Restaurant
The Little Paris French Restaurant
Best Western Grand Hotel Hong Kong - Cafe (Breakfast Area)
Cafe (Breakfast Area)
Best Western Grand Hotel Hong Kong - Cafe (Breakfast Area)
Cafe (Breakfast Area)
Best Western Grand Hotel Hong Kong - Bar Area on G/F
Bar Area on G/F
Best Western Grand Hotel Hong Kong - Pub/Lounge
Pub/Lounge
Best Western Grand Hotel Hong Kong - Hotel Main Entrance at Austin Road
Hotel Main Entrance at Austin Road
Best Western Grand Hotel Hong Kong - Hotel Entrance at Hillwood Road
Hotel Entrance at Hillwood Road
Best Western Grand Hotel Hong Kong - Hotel Entrance at Hillwood Road
Hotel Entrance at Hillwood Road
Best Western Grand Hotel Hong Kong - Hotel Lobby
Hotel Lobby
Best Western Grand Hotel Hong Kong - Interior
Interior
Best Western Grand Hotel Hong Kong - Interior
Interior
Best Western Grand Hotel Hong Kong - Interior
Interior
Best Western Grand Hotel Hong Kong - Interior
Interior
Best Western Grand Hotel Hong Kong - Hotel Corridor
Hotel Corridor
Best Western Grand Hotel Hong Kong - Interior
Interior
Best Western Grand Hotel Hong Kong - Interior
Interior
Best Western Grand Hotel Hong Kong - Meeting Room
Meeting Room
Features of Best Western Grand Hotel
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

coffee shop

concierge

elevator

facilities for disabled guests

laundry service

meeting facilities

restaurant

room service

safety deposit boxes

shops

shuttle service

smoking area

tours

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)

English

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Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close proximity to Jordon M`TR stations. The hotel is conveniently located with a 45-minute drive to Hong Kong International Airport, a five-minute walk to Nathan Road, and tons of landmarks and attractions such as the Star Ferry Pier, HK Culture Center, and the Jade Market nearby. The hotel is a 29-story building with 396 guestrooms offering city views. All rooms are equipped with modern amenities to fit your needs. To make your stay even more convenient, the hotel provides room and laundry services. Spend your day in the city or savor international cuisine at the hotel's restaurant, Little Paris. Whatever the reason for your stay, Best Western Grand Hotel will make it a good one. Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
130 HKD

Breakfast Charge (when not included in room rate)
88 HKD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.0 Km

Distance to Airport
25.3 km

Non-Smoking Rooms / Floors
yes

Number of Floors
29

Number of Restaurants
1

Number of Rooms
396

Room Voltage
220

Time to Airport (Minutes)
30

Year Hotel Built
2012

Year Hotel Last Renovated
2012

Best Western Grand Hotel Hong Kong - Food, drink and entertainment The Little Paris French Restaurant
Contemporary French Cuisines in a relaxed, ambient environment, where a Chef's favorites menu of Lunch and Dinner becomes an experience whether served Semi-Lunch Buffet, High Tea and Semi-Dinner Bufffet. Restaurant also comes with Complementary WiFi Internet Access.
Best Western Grand Hotel Hong Kong - Food, drink and entertainment Cafe
Renowned for its legendary buffet counter and sumptuous food choices, The Caf serves Asian and Western favorites Breakfast Buffet. Breakfast serves daily 7:00am - 10:00am with complementary WiFi Internet Access.

Recent customer comments

Filter by Traveler Type

 

Good

7.0

based on
2495 reviews

Value for Money
6.8
Location
7.8
Staff Performance
7.3
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.5
Food/Dining
6.2
All reviews (2495)
Sort by:
Mohan M. Couples Singapore, May 28, 2015
Shocking experience
5
Miserable! Long wait to check in. Cramped rooms and bathroom.
Tan K. Couples Singapore, May 26, 2015
Best Western Grand Hotel
4
Best western is not worth for the rank of 4 star hotel. Location is not good. From the train station, you have to walk about 10 mins to reach. Room is so tiny and there is no wardrobe. you have to store the luggage under the bed. The carpet is so smelly and the pillow is so smelly that I have to ask them to change. The bed is so hard and I can feel the spring of the bed and as if I am lying on the wooden plank. The ventilation is so bad that the floor outside the bathroom is so wet all the time and I almost slip and fall. The basin is outside the bathroom so inconvenient. I am not going back the 2nd time. Out from my list.
Catherine S. Couples Philippines, May 25, 2015
average

location, Cleanliness, Staff
7
Positive: Clean, very close to Jordan MRT, Good staff. Negative: 1. I understand that rooms in Hong Kong are generally tiny, however, I believe that the size of the bathroom could have been maximised more with a better layout. There is actually no need for a tiny bath tub which is unusable and just makes it more cramp. I am 5' 8" tall and 130 lbs. but i have difficulty moving in the bathroom, I am way taller than the shower. 2. I would suggest that you remove the corner table as it is not safe, I have bruised myself twice on the 1st day and was forced to move the table next to the window. 3. Normally when we stay at hotels they have better quality beds and pillow compare to home but that is not the case, the bed is springy and obviously cheap the pillows gave me a neck pain, the comforter is too thin. 4. The aircon is centralised, and was too cold for my liking, I had difficulty sleeping given the this comforter and aircon cannot be adjusted.
Judith S. Families with young children Philippines, May 24, 2015
Hard to find even if it is close to mtr station

Okay
7.7
Arvin Z. Groups Philippines, May 23, 2015
Cool hotel

Location, cleanliness smell
9.7
Expect the rooms are too small. But the hotel is clean and very accesible
Hoi K. Couples Australia, May 22, 2015
pagoda image no good

staff attitude, they are friendly but I think there are too many staff at the entrance.
7.3
Mariel A. Business travelers Philippines, May 20, 2015
Worth every penny

Location, Accomodating Staff, Pretty bedrooms
8.3
It was very good! The staff were very helpful to us and the location of the hotel is near everything. We didn't regret the amount of money we spent for this hotel
Herve B. Solo travelers United States of America, May 20, 2015
Tiny room and showers, ok locatio. Not that nice

Decent location
5.3
Room is tiny, shower is tiny, I guess the good thing is that you can walk to a few places
Raymond S. Solo travelers United States of America, May 20, 2015
rooms too small

location location location
7
While location was convenient to Nathan road...room was much smaller than in the advertised photo...front desk staff had great problems speaking basic English....The concierge was the only exception. Would stay again but only if they upgraded my room per the photo
Hon M. Couples Hong Kong, May 20, 2015
Cheap, Clean, convenient

Cheap, Clean, convenient
5.3
< Previous page 1 - 10 of 2495 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • -The Hong Kong Polytechnic University
    -Kowloon Park
    -Star Ferry
    -I-Square
    -Mira Mall
    -Jade Market
    -Temple Street Night Market
    -HK Coliseum
    -HK Museum of Art
    -HK Museum of History
    -HK Space Museum
    -HK Science Museum



Customers like this hotel for:
Nearest transport:
  • Jordan MTR Station (0.3 Km / 4 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Hong Kong International Airport (25.3 Km)
Customer comments:
  • "Clean room" , "Good location" , "Very nice staff"
Top attractions in the area:
  • Hong Kong Museum of History (0.3 Km / 4 min walk)
  • Miramar Shopping Centre (0.3 Km / 4 min walk)
  • Kowloon Park (0.5 Km / 6 min walk)
  • The Hong Kong Polytechnic University (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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