Very good 7.0
Based on 3711 reviews

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About Best Western Grand Hotel


Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close proximity to Jordon M`TR stations. The hotel is conveniently located with a 45-minute drive to Hong Kong International Airport, a five-minute walk to Nathan Road, and tons of landmarks and attractions such as the Star Ferry Pier, HK Culture Center, and the Jade Market nearby. The hotel is a 29-story building with 396 guestrooms offering city views. All rooms are equipped with modern amenities to fit your needs. To make your stay even more convenient, the hotel provides room and laundry services. Spend your day in the city or savor international cuisine at the hotel's restaurant, Little Paris. Whatever the reason for your stay, Best Western Grand Hotel will make it a good one.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • airport transfer
  • shuttle service

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 130 HKD
Breakfast Charge (when not included in room rate): 108 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 25.3 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 29
Number of Restaurants: 1
Number of Rooms : 396
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 7.8
  • Room Comfort/Standard 6.5
  • Service 7.2
  • Value for Money 6.9
  • Food/Dining 6.1

Nisan P.
July 27, 2016
Reasonable price
Overall is good.

July 27, 2016
value for money when compared to hotels surround
acceptable room cleanness and space. Location is soso, not within walking distance to shopping mall. recommend to solo travelers.

July 25, 2016
arun chadha india
small room . NO Space Even For Baggage In The Room..

rini A.
July 22, 2016
Small Room
Location, near to mtr and airport shuttle bus. The room are very small, especially toilet and bath shower.

Laura B.
July 22, 2016
Good Value
Although the rooms are a bit too small for our liking, we find good value in staying at Best Western on Austin Road as it is close to the Jordan train station, it is close to shopping areas, and there are several convenience stores and good restaurants in the are as well. I wouldn't mind staying at Best Western on Austin Road again.

Suet N.
Hong Kong
July 21, 2016

benjamin S.
July 20, 2016
bad beds
uncomfortable beds. u can feel sprrings piercing ur back

Suk C.
July 18, 2016
Room too small
The hotel service is good, but the room is so small, that is hard to move around for 2 people in a room. The toilet is unbelievable small.

Gustav M.
July 18, 2016
A step up from a hostel
While most about this hotel is satisfactory the rooms are VERY small and the hotel breakfast was a big disappointment. The location is alright with the MTR within easy walking distance. If you want to have simple and clean roof over your head it will suffice, but prepare yourself for fairly uncomfortable bed in a box like setting and skip the breakfast and have something outside instead.

July 18, 2016
Chadha arun lndia
Hotel room are too small. No space for luggage.

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