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Best Western Grand Hotel

23 Austin Avenue, Tsim Sha Tsui, Hong Kong (Show on map)

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"Location, Value for Money, Convenience..."

  • Eunice, Singapore
  • August 24, 2015
  • Area: Tsim Sha Tsui
  • Rooms : 396
  • Free Wi-Fi

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Room Types
Deluxe Room.
Deluxe Room.
Standard (Best Available Rate)
Superior (Best Available Rate)
Standard With Breakfast
Superior (2 complimentary breakfast)


When would you like to stay at this hotel?

Features of Best Western Grand Hotel

24-hour front desk

24-hour room service

airport transfer


coffee shop



facilities for disabled guests

laundry service

meeting facilities


room service

safety deposit boxes


shuttle service

smoking area



free Wi-Fi in all rooms

Wi-Fi in public areas

Languages Spoken

Chinese (Cantonese)

Chinese (Mandarin)


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Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close proximity to Jordon M`TR stations. The hotel is conveniently located with a 45-minute drive to Hong Kong International Airport, a five-minute walk to Nathan Road, and tons of landmarks and attractions such as the Star Ferry Pier, HK Culture Center, and the Jade Market nearby. The hotel is a 29-story building with 396 guestrooms offering city views. All rooms are equipped with modern amenities to fit your needs. To make your stay even more convenient, the hotel provides room and laundry services. Spend your day in the city or savor international cuisine at the hotel's restaurant, Little Paris. Whatever the reason for your stay, Best Western Grand Hotel will make it a good one. Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
130 HKD

Breakfast Charge (when not included in room rate)
108 HKD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.0 Km

Distance to Airport
25.3 km

Non-Smoking Rooms / Floors

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Best Western Grand Hotel Hong Kong - Food, drink and entertainment The Little Paris French Restaurant
Contemporary French Cuisines in a relaxed, ambient environment, where a Chef's favorites menu of Lunch and Dinner becomes an experience whether served Semi-Lunch Buffet, High Tea and Semi-Dinner Bufffet. Restaurant also comes with Complementary WiFi Internet Access.
Best Western Grand Hotel Hong Kong - Food, drink and entertainment Cafe
Renowned for its legendary buffet counter and sumptuous food choices, The Caf serves Asian and Western favorites Breakfast Buffet. Breakfast serves daily 7:00am - 10:00am with complementary WiFi Internet Access.

Recent customer comments

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from 2768 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2768)
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Lorna I. Couples United Kingdom, August 28, 2015
highly recommend

Staff, Location, city views
The staff were extremely pleasant and helpful. The room was lovely however was on the small side. In great location as was only 5ish minute walk to most attractions.
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Bayanjargal B. Couples Mongolia, August 24, 2015
location good

location location location
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Eunice T. Solo travelers Singapore, August 24, 2015
Good value, good location

Location, Value for Money, Convenience
I have stayed at this hotel before - sad to say, this current experience was not as good as the previous stay - during this stay, the staff service (front desk / reception) was not as friendly or helpful, and the wifi did not work in the room at all throughout the 2 weeks I was at the hotel. It only worked in the lobby - which defeats the purpose of having free wifi in the first place, as I could not do any work in the room. The quality of the room was also far poorer than the room I had during the previous stay. The housekeeping staff, however were still fantastic and were efficient and friendly; so were the concierge staff.
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Neschel C. Groups Philippines, August 18, 2015
Great Hotel!

Food, Room, and Location
We had a very pleasant stay at the hotel. Although we had hard time locating the hotel since we could not find the street sign but when we were able to checked in we had a good rest. And when we are already used to its location we are very pleased that it's easy to go to everywhere we wanted to go. Just a five minute walk to the Mtr Station (Jordan)! And a lot of good shops near the hotel.We really love our stay there!
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Rachada P. Families with older children Thailand, August 14, 2015

A bit hard to walk to hotel when arrive from airport. Because it is on uphill.
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William S. Couples United Kingdom, August 13, 2015
Smallest rooms ever

suffice to say the hostels in mirador are better and cheaper. Single room turned into double. Will not stay there again
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Steven O. Families with young children Malaysia, August 11, 2015
Good location!

Good location and room clean
the hotel located near all shopping place and convenient for transportation bus, train, etc. however staffs attitude and attentiveness needs to improve for being 4 star hotel. Not much facilities in the hotel though.
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Steven O. Families with young children Malaysia, August 10, 2015
Good location!

Good location and room clean.
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Lee K. Couples Singapore, August 8, 2015
Good location with friendly staffs!

good location, clean room and conceige, friendly staffs who can answer your requests.
My stay there was pleasant. Got the top floor which offers a great view. Condition of the room was good and clean. Location is near to mtr, shopping centres, food, supermarket. Straight bus ride to and fro airport with minimum walking. Guessed the only negative point is the small room they offers, not for people using large luggages due to space constrain. May not have space to open your luggage. And no wardrobe to hang clothes. But all in all, if its for a short getaway trip where you dont have to bring too many clothes along, its highly recommended!
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Eric W. Families with young children Indonesia, August 5, 2015
the room is incredibly small !!!

location, staff, clean
not reccomended at all for family trip. the room is designed for single traveller, i even can't put my bag properly
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What's nearby? / Directions

What's nearby?
  • -The Hong Kong Polytechnic University
    -Kowloon Park
    -Star Ferry
    -Mira Mall
    -Jade Market
    -Temple Street Night Market
    -HK Coliseum
    -HK Museum of Art
    -HK Museum of History
    -HK Space Museum
    -HK Science Museum

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Customers like this hotel for:
Nearest transport:
  • Jordan MTR Station (0.3 Km / 4 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Hong Kong International Airport (25.3 Km)
Customer comments:
  • "Clean room" , "Good location" , "Very nice staff"
Top attractions in the area:
  • Hong Kong Museum of History (0.3 Km / 4 min walk)
  • Miramar Shopping Centre (0.3 Km / 4 min walk)
  • Kowloon Park (0.5 Km / 6 min walk)
  • The Hong Kong Polytechnic University (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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