Very good 7.0
Based on 3776 reviews

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About Best Western Grand Hotel


Located in the busiest shopping and entertaining district, Tsim Sha Tsui, Best Western Grand Hotel shares close proximity to Jordon M`TR stations. The hotel is conveniently located with a 45-minute drive to Hong Kong International Airport, a five-minute walk to Nathan Road, and tons of landmarks and attractions such as the Star Ferry Pier, HK Culture Center, and the Jade Market nearby. The hotel is a 29-story building with 396 guestrooms offering city views. All rooms are equipped with modern amenities to fit your needs. To make your stay even more convenient, the hotel provides room and laundry services. Spend your day in the city or savor international cuisine at the hotel's restaurant, Little Paris. Whatever the reason for your stay, Best Western Grand Hotel will make it a good one.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Babysitting service
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 130 HKD
Breakfast Charge (when not included in room rate): 108 HKD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.0 Km
Distance to Airport: 25.3 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 29
Number of Restaurants: 1
Number of Rooms : 396
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 7.8
  • Room Comfort/Standard 6.5
  • Service 7.2
  • Value for Money 6.9
  • Food/Dining 6.1
Sort by

Zhenfeng S. from China
Business travelers
Stayed 4 nights in May 2016
Value for money
The front desk staffs are welcoming and polite. The hotel is indeed value for money. the bathroom is small though.
Reviewed August 29, 2016

Meng T. from Singapore
Business travelers
Stayed 2 nights in August 2016
Excellent location
Very convenient from airport. Take Airport Express to Kowloon and then change into K4 free shuttle bus and stop at 4th station Empire Hotel Kowloon and walk about 150m.
Reviewed August 26, 2016

Mary T. from Philippines
Stayed 3 nights in August 2016
Very nice place
Cleanliness is spot on
Reviewed August 26, 2016

Songtham P. from Thailand
Business travelers
Stayed 3 nights in August 2016
Room's too small.
Reviewed August 21, 2016

nut N. from Thailand
Solo travelers
Stayed one night in August 2016
good location near Mrt
location good for shopping and near Mrt
Reviewed August 20, 2016

SOH W. from Malaysia
Business travelers
Stayed 2 nights in August 2016
Location,clean friendly
Reviewed August 18, 2016

hoi T. from Hong Kong
Stayed one night in August 2016
ok la
Reviewed August 16, 2016

Ngoc D. from Vietnam
Business travelers
Stayed 2 nights in August 2016
The room is too small
It is not a four star hotel
Reviewed August 14, 2016

Edwin M. from United States
Business travelers
Stayed one night in August 2016
Service was good, Wifi was good, Location is good. Note: If you are big or fat the toilet is small and the space where it is located narrow so you might not fit.
Reviewed August 13, 2016

KE L. from Hong Kong
Stayed 2 nights in August 2016
Nice location
Nice location which is easy to reach MTR, nice restaurants, shopping malls. And the facilities are new, staffs are nice.
Reviewed August 12, 2016


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